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14
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t
run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. No voltage in wall plug. 2. Check fuse or breaker in home.
3.Blown fuse or tripped breaker. 3. Replace fuse/reset breaker in home.
4. Power switch not on. 4. Turn power switch on.
Low suction or
won’t pick up
1. Dirty Water Tank full and the
automatic shut-off engaged.
1. Empty the Dirty Water Tank.
2. Tanks not in place. 2. Make sure tanks are locked in place.
3. Dirty Water Tank lid not in
place.
3. Make sure lid is properly positioned.
4. Nozzle not in place. 4. Make sure Nozzle is replaced properly and
locked.
Water puddling
behind cleaner
1. Clean Water Solution Tank not
in place.
1. Make sure Clean Water Solution Tank is
installed properly.
2. Dirty water tank full. 2. Empty dirty water tank.
Cleaner solution
won’t dispense
1. Tanks not in place. 1. Make sure tanks are locked in place.
2. Clean Water Solution Tank is
empty.
2. Refill Clean Water Solution Tank.
Brushes won’t
rotate
1. Blown fuse or tripped breaker. 1. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
(1) Push ON/OFF switch to turn cleaner OFF.
(2) Unplug the cleaner.
(3) Wait one minute.
(4) Plug the cleaner into electrical outlet.
(5) Push the ON/OFF switch again to turn
cleaner ON.
If the brushes continue to stall and the breaker
trips again, clean the brushes to remove
debris.
2. In Dry Mode. 2. Switch mode selector to Wash Mode for
brushes to rotate.
9. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative. If appliance is not working
as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center
prior to continuing use.
WARNING
! !
To reduce risk of personal injury - Unplug before cleaning or servicing.
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