User Manual GE GTE18GTHMRBB 17.5 Cu. Ft. Top-Freezer Refrigerator

Returning a Part
- If you ordered a part online that you would like to return,
please start by requesting a Return Materials Authorization
(RMA). Once you complete and submit the return form, you
will receive a confirmation email within approximately 20
minutes. Print the shipping label included in the email and
attach to the outside of your package. The label contains
the RMA number and correct warehouse address for your
return. To receive credit for returned part and accessories,
all items must be in sellable condition. Please allow one
billing cycle for your refund to be processed.
Parts and accessories
- May be returned for credit within 30 days from the date
the part or accessory was shipped to you from our
warehouse.
The part or accessory may be returned for a $15 re-
stocking fee between 31 and 90 days from shipment. After
90 days the part or accessory may not be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the
reason for the return is determined to be our error, we will
refund the shipping cost of your original order.

A RMA number is required for a return and must be visible
on the return package or the return will not be processed.
Our parts are shipped from several warehouses. When
returning a part, the return package should be addressed to
the warehouse that originally shipped the part. You should
have received an email that includes your RMA number as
well as the correct return address and a printable return
label.

All parts and accessories have a limited one-year warranty,
with the exception of water filters, which have a 30-day
warranty. If your part fails because of a manufacturing
defect within one year from the date of original purchase,
we will provide a new or, at our option, rebuilt part
without charge. Return the defective part to the vendor
from whom it was purchased with a copy of the "proof of
purchase." If the part is defective it will be exchanged.
This warranty does not cover parts which are improperly
installed,
damaged, abused or used for other than the intended
purpose. It does not include cost of returning the part to
the vendor from which it was purchased, labor to remove,
install or diagnose the failure, parts used in commercial
applications, incidental or consequential damage
caused by possible defects with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive remedy is part exchange as provided in this
Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest
period allowed by law.