Samsung WA10J5750SP/SP , 10kg, Top Load, 3 Ticks Active DualWash™

Before you start

The basics

Prewash (Water Jet & Built-in sink)

CAUTION:

• Do not abuse Water Jet. Excessive use of Water Jet increases water consumption.
• When running water to the tub, do that gently. Otherwise, water may overflow the tub.

Water Jet and Built-in sink help you handwash before the washing machine starts operation. Water Jet is available only when the door is open with the water level set to less than High. For prewashing, use the Built-in sink that is designed to facilitate the hand-wash.

1. With the door open, lower the Built-in sink, and put clothes to prewash on it.
2. Press Water Jet to supply water to the Built-in sink, and hand-wash.
   
3. When done, you can either reuse the water in the main cycle or simply drain.
   

• To reuse the water, run the water down to the tub manually.
• To drain the water, press Drain.

NOTE:

• If you want to hand-wash while the machine is operating, press Start/Pause to stop operation, and then follow steps 1-3 above.
• If you open both the door and the Builtin sink, lower the Built-in sink manually for prewashing.
• For the first-time use, Water Jet supplies water to the detergent drawer for 1 second to extract air from the water hose. After the first use, Water Jet stops automatically after 5 minutes of water supply

Detergent drawer

To add a laundry-specific detergent, follow these steps:

1. Open the door then the Built-in sink to reveal the tub.
2. Locate the detergent drawer, and slide it open.
3. Apply powder detergent as recommended by the manufacturer. Do not exceed the max line that is marked on the wing distributor.
4. If necessary, apply fabric softener as appropriate. Do not exceed the max line that is marked on the rinse cap.

CAUTION: Make sure to use detergent as appropriate. An excessive amount of detergent may not dissolve well.

Child Lock

Child Lock is designed to prevent accidents by children or infants, such as drowning.

1. Press Power.
2. To activate the Child Lock, hold down Rinse and Power Spin simultaneously for 3 seconds. The indicator blinks.
3. To deactivate the Child Lock, hold down Rinse and Power Spin simultaneously for 3 seconds. The indicator turns off. If the tub has contained water, simply restart the machine and hold down two buttons simultaneously for 3 seconds to deactivate the Child Lock.

With the Child Lock enabled

• You can still manipulate on the control panel while the door is closed. If you open the door, an information code (CL, dC) appears with an alarm. Then, the machine starts forced draining after 30 seconds in order to prevent infant or child accidents such as drowning.
• Only when water supply is complete, the Child Lock becomes active.
• If the door leaves open for 30 seconds with the tub containing water, the machine drains the water with the “CL” code, which you cannot stop.
• To add detergent or more laundry in the tub, or to change the cycle settings, you must first deactivate the Child Lock.

WARNING: If you open the door with the Child Lock enabled, the machine starts forced draining to prevent accidents such as drowning.

NOTE: The Child Lock remains active after you power off the machine. You cannot deactivate the Child Lock as long as the “CL” code appears on the display. But, you can deactivate when the dC code appears by holding down two buttons simultaneously

Smart Check

To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera function.

The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).

1. Press and hold Wash and Rinse simultaneously for 3 seconds to enter the Smart Check mode.
2. The washing machine starts the self-diagnosis procedure and displays an information code if a problem is detected.
3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.
4. Put the mobile device close to the washing machine’s display so that the mobile device and the washing machine face each other. Then, the information code will be recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.

NOTE:

• The function name, Smart Check, may differ depending on the language.
• If there is strong reflected light on the washing machine display, the app may fail to recognize the information code.
• If the app fails to recognize the Smart Check code consecutively, enter the information code manually onto the app screen.

Laundry guidelines

Checkpoints

• Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or colour to the white towel.
• Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with detergent.
• Wrinkle-processed clothes made of wool must be specially treated by tightening them with threads before washing. Remove the threads after washing and drying is complete.

CAUTION:

• Do not keep heavy clothes or objects in the tub.
• Do not put candles or a heat source in or on the washing machine.
• Do not wash these clothes:

Neckties, brassieres, jackets, suits, and coats can be easily deformed by shrinking or discolouring on the surface. These clothes are mostly made of rayon, polynosic, cuff, and/ or blended fabric.

Wrinkle-processed, embossed, or resin processed clothes easily deform merely by soaking in water.

Clothes that are easily discoloured made from cotton, wool, wrinkled silk, leather wear and accessories, and leather ornamented clothes and accessories.

Waterproof clothes (skiwear, diaper covers, footboards, etc) are likely to be ejected or cause abnormal noise or vibration, resulting in physical injury or property damage.

STEP 1 Sort

Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• Colour: Separate whites from colours.
• Size: Mixing different-sized items together in the tub improves the washing performance.
• Sensitivity: Follow the cloth-specific instructions on the care label of delicate items such as pure, new woollen items, curtains, and silk items.

NOTE: Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.

STEP 2 Empty pockets

Empty all the pockets of your laundry items, and remove dirt and/or soils from them.

• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the tub.
• Turn clothing with buttons and embroideries inside out.
• If pants or jacket zippers are open while washing, the tub may be damaged.
• Zippers should be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before washing.

STEP 3 Use a laundry net

• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
• Cashmilon, large volume garments, and lightweight clothes (lace-decorated clothes, lingerie, nylon stocking, and synthetic fabrics) may float on water during washing and cause problems to the machine. Use the laundry net or wash them separately.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washing machine and result in injury.

STEP 4 Prewash (if necessary)

• To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly and brush off.
• Use powder or liquid detergents. Do not use soap, as this may remain on the tub after washing.
• Prewash white socks, sleeves, and collars with a little detergent and a brush.

STEP 5 Determine the load capacity

Do not overload the washing machine. Overloading may cause the washing machine to not wash properly.

NOTE: When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended load capacity is 3.5kg or less.

CAUTION: If the laundry is unbalanced and the “Ub” information code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance.

STEP 6 Apply a proper detergent type

The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines.

CAUTION:

• Use an appropriate amount of detergent. Excess amounts of detergent do not produce much improvement in washing results but cause damage to the laundry due to deteriorated rinsing performance.
• Bleach is strong alkali in nature, causing damage to or discolouration of the laundry.
• Use a longer or added rinse cycle when using powder detergent that is very likely to remain on the laundry and cause bad odours after washing is complete.
• If an excessive amount of detergent is used especially in cold water, the detergent doesn’t dissolve well, ending up with contaminated laundry, hoses, and/or tub.
• In case of timed washing, do not apply detergent directly to laundry or the tub. The laundry may be discoloured. Use the detergent drawer.
• When washing wool using the Wool cycle, use only a neutral detergent to avoid discolouring the laundry.

NOTE:

• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse process, blocking the drain outlet.

Operations

Control panel

1. Display
   Displays the remaining time of a cycle, or the information code when a problem occurs.
2. Delay End
   Press this button to finish the wash at a specified time.
   To cancel the Delay End settings, simply turn off the washing machine.
   You can set the Delay End time up to 19 hours.
3. Water Level
   The water level is adjusted according to the cycle. However, you can change the level manually
4. Wash
   Press to start washing, or adjust the wash time between 6 and 30 minutes.
5. Rinse
   Press to run the rinse cycle, or change the rinse count up to 5.
6. Power Spin
   Press to run the spin cycle, or change the spinning time in this sequence: 1-9 min (increase by 1 minute) > 15 min > 30 min.
7. Activ Dual Wash
   This button provides two options, and is available only when the washing machine is stopped or in Standby state.
   • Water Save (default): Select to reuse water in the tub that remains after using Water Jet. The water will be used for the main cycle.
   • Drain: Select to drain water that remains after using Water Jet. When draining is complete, the washing machine switches to Water Save mode automatically. Then, you can choose a cycle.
8. Power Wash
   Power Wash introduces a digital inverter motor to fine-tune the water-flow level for washing and spinning.
9. Magic Wash
   Magic Wash lets you adjust the water-flow level for washing and spinning. Three options are available: LOW, MIDDLE, and HIGH.
10. Power
    Press once to turn the machine on, or twice to turn it off.
11. Start/Pause
    Press to stop or resume operation. To change the cycle sequence, press once to stop operation, and then change the sequence. To resume operation, press again.
12. Cycle Panel
    Choose one that best suits your needs.

Simple steps to start

1. Press Power to turn on the washing machine.
2. Select a cycle in the cycle panel.
3. Change the cycle settings (wash time, rinse count, and/or spinning time) as necessary.
4. To add an option such as Power Wash, Magic Wash and Activ Dual Wash, press the corresponding button.
5. Press Start/Pause.

To change the cycle during operation

1. Press Start/Pause to stop operation.
2. Select a different cycle, and repeat steps 2-3 above if necessary.
3. Press Start/Pause again to start the new cycle.

Auto cycles

Manual cycles

You might want to use a single cycle to wash less soiled clothes. For example, you can run the wash cycle once for nightwear.

1. Press Power to turn on the washing machine.

2. Press Wash/Rinse/Power Spin to run the individual cycle to your needs. The duration or count of each cycle can be adjusted by pressing the applicable button as many times as needed.

3. If you want to run a combination of cycles, press applicable cycle buttons as below:

4. Press Start/Pause.

Maintenance

Cleaning

Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.

Eco Tub Clean reminder

• The indicator reminds you of cleaning the tub when necessary. If you happen to see the indicator blinking after washing is complete, remove the laundry and run the Eco Tub Clean cycle.
• You can ignore this reminder and continue to run cycles normally because this is not a system failure. However, the reminder remains active for 6 consecutive cycles immediately after each cycle is complete.
• The reminder is activated once every 1-3 months, depending on the cycle count.
• To keep the tub clean, it is recommended to run Eco Tub Clean on a regular basis.

Built-in sink

1. Open the door, and use a cloth or sponge to clean the Built-in sink.
2. Press Water Jet to supply water to the board. Use this water to rinse the board.

Lint filter

1. Press down the upper area of the filter case to remove.
2. Unlock the cover, and clean the filter with running water and a brush.
   
3. When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter case fits in.
   

Pump filter (applicable models only)

1. Put a floor-cloth or towel under the Pump filter. Turn the filter knob anticlockwise to remove.
   
2. Clean the filter with running water and a soft brush.
   
3. Reinsert the filter, and turn clockwise until it locks into position.
   

Mesh filter

1. Use pliers to pull out the mesh filter from inside the water inlet as shown.
2. Use a soft brush to clean the filter with running water.
   
3. Reinsert the filter. Make sure it is tightened against water leaks.
   
   

Detergent drawer

1. Open the door and then the Built-in sink to reveal the detergent drawer.
2. Slightly lift up the front edge of the drawer, and then slide it open.
3. Remove the wing distributor (A) and rinse cap (B) from the drawer.
   
4. Clean the drawer as well as the distributor and rinse cap with running water and a soft brush.
   
5. When complete, close the rinse cap and reinsert the distributor. Then, reinsert the detergent drawer.
   

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

If a problem persists, contact a local Samsung service centre.

Information codes

If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions

If any information code keeps appearing on the screen, contact a local Samsung service centre.

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