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can stay connected to your console with the charging cable without using battery power or
damaging your batteries.
You can also charge your battery by connecting the controller and charge cable to any USB
power source, and you can use other USB-certified cables. However, charging times may
vary.
Other batteries
Standard AA (LR6) batteries work in your Xbox One Wireless Controller, as do rechargeable
AA (LR6) batteries. Note that regular rechargeable batteries don’t charge in the controller.
Recharge these batteries by the method recommended by the manufacturer.
Troubleshooting Steps:
Troubleshoot the Xbox One Play &
Charge Kit battery pack
If your Xbox One rechargeable battery pack doesn’t charge when you connect the Xbox One
Wireless Controller to the console with a USB cable, it might have worn out (as all
rechargeable batteries do). The length of time that a rechargeable battery lasts depends on
how often you recharge it. If you recharge the battery frequently, it won't last as long as if
you use the controller only occasionally.
But before you replace it, try these tests.
Test the cable
Check whether the cable is attached securely at both ends.
Try a different cable. Sometimes a cable can develop a short, or it might be susceptible to
interference.
The Xbox One Play & Charge Kit uses a standard USB to micro-USB cable. You can use any
USB to micro-USB cable to test whether the cable is the problem.
Clean the battery contacts
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