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Troubleshooting
English54
Troubleshooting
Code Action
4C2
• Make sure the cold water supply hose is rmly connected to
the cold water tap. If it is connected to the hot water tap, the
laundry may be deformed with some cycles.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending
on the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
OC
Water has overowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service centre.
LC, LC1
Check the drain hose.
• Make sure the end of the drain hose is not placed on the oor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a at, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the nal spin
result might be unsatisfactory, and an “Ub” check message
will be shown in the display.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service
centre.
Untitled-6 54 2017-12-12 3:18:04
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