Loading ...
Loading ...
Loading ...
28
49-80635-1
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Water won’t boil &RYHUSDQZLWKDOLG7XUQWKHGRZQGUDIWIDQ2II
until the water begins to boil.
Surface units will not
maintain a rolling boil
or cooking is slow
Improper cookware being used. Pan bottoms should be flat, fairly heavyweight and
the same diameter as the surface unit selected.
Surface units do not
work properly
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Cooktop controls improperly set. &KHFNWRVHHWKHFRUUHFWFRQWUROLVVHWIRUWKH
surface unit you are using.
Tiny scratches or
metal marks (may
appear as cracks) or
abrasions on radiant
cooktop glass surface
Incorrect cleaning methods being used. 6HHWKH&OHDQLQJWKH*ODVV&RRNWRSVHFWLRQ
Cookware with rough bottoms being used
or coarse particles (salt or sand) were
between the cookware and the surface of
the cooktop.
%HVXUHFRRNZDUHERWWRPVDQGFRRNZDUHDUHFOHDQ
EHIRUHXVH8VHFRRNZDUHZLWKVPRRWKERWWRPV
Tiny scratches are not removable but will become
less visible in time as a result of cleaning.
Cookware has been slid across the
cooktop surface.
Areas of discoloration
or dark streaks on the
cooktop
Improper cookware being used. Marks from aluminum and copper pans as well
as mineral deposits from water or food can be
removed with the cleaning cream.
Hot surface on a model with a light-
colored cooktop.
This is normal. The surface may appear discolored
when it is hot. This is temporary and will disappear
as the glass cools.
Food spillovers not cleaned before next
use.
6HHWKH&OHDQLQJWKHJODVVFRRNWRSVHFWLRQ
Incorrect cleaning methods being used. 8VHUHFRPPHQGHGFOHDQLQJSURFHGXUHV
Hot sugar mixtures or
plastic melted to the
surface
Hot cooktop came into contact with these
substances.
6HHWKH*ODVVVXUIDFH²SRWHQWLDOIRUSHUPDHQW
GDPDJHVHFWLRQLQWKH&OHDQLQJWKH*ODVV&RRNWRS
section.
Pitting (or indentation)
of the cooktop
Hot sugar mixture spilled or plastic
melted on the cooktop.
&DOODTXDOLILHGWHFKQLFLDQIRUUHSODFHPHQW
Cooktop making an
audible sound
Cooktop is locked. &KHFNWREHVXUHWKH&RQWURO/RFNNQRELVWXUQHG
WR81/2&.
Frequent cycling off
and on of surface
units
Improper cookware being used. 8VHRQO\IODWFRRNZDUHWRPLQLPL]HF\FOLQJ
Cooktop feels hot Improper cookware being used. The glass cooktop surface may seem hotter than
\RXDUHXVHGWR7KLVLVQRUPDO8VHSDQVZKLFK
are absolutely flat.
Control knob will not
turn
Cooktop controls improperly set. :KHQWKHNQRELVLQWKH2IISRVLWLRQLWPXVWEH
SXVKHGGRZQEHIRUHLWFDQEHWXUQHG:KHQWKH
knob is in any other position, it can be turned
without being pushed in.
Poor venting Clogged filter. &OHDQILOWHUSHULQVWUXFWLRQV
House too airtight. Open a window slightly to provide fresh air source.
Wall cap obstructed. Remove blockage from exterior wall cap.
Wall cap damper door stuck. &KHFNH[WHULRUZDOOFDSGDPSHUGRRUIRUIUHH
movement or obstruction.
Duct length exceeds recommended 100
equivalent foot maximum.
Reduce number of elbows to simplify duct run.
Troubleshooting tips ... Before you call for service
TROUBLESHOOTING TIPS
Loading ...
Loading ...
Loading ...