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49-80689 Rev. 10 25
Problem Possible Cause What To Do
Display goes blank A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See the Special
Features section.
Power outage, clock
flashes
Power outage or surge Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting
any cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a minimum of
3 hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around the
inside of the oven is normal for the first
few times the oven is used.
This is temporary and will go away after several uses or a
self-clean cycle.
Fan noise
(on some models)
A convection fan may automatically turn
on and off.
This is normal. The fan is designed to operate intermittently
to maximize cooking evenness. The convection fan will
operate during preheat of the bake cycle. The fan will turn
off after the oven is heated to the set temperature. This is
normal.
My oven door glass
appears to be "tinted" or
have a "rainbow" color. Is
this defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
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this tint or rainbow color.
Sometimes the oven takes
longer to preheat to the
same temperature
Cookware or food in oven. The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
'LIIHUHQWFRRNLQJPRGHV The different cooking modes use different preheat methods
to heat the oven for the specific cooking mode. Some modes
will take longer than others (i.e. convection bake).
Display flashes Power failure. Reset the clock.
Unable to get the display
to show “SF”
Oven control pads were not touched
properly.
The Broil Hi/Lo and Bake pads must be touched at the same
time and held for 3 seconds.
Control signals after
entering cooking time or
start time
You forgot to enter a bake temperature
or cleaning time.
Touch the Bake pad and desired temperature or the Self
Clean pad and desired clean time.
Oven racks are difficult to
slide
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and
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not spray with Pam
®
or other lubricant sprays.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in See the
Care and cleaning of the range section.
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unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent When using the ovens, it is normal to
see steam coming out of the oven vents.
As the number of racks or amount
of food being cooked increases, the
amount of visible steam will increase.
This is normal.
Water remaining on oven
floor after Steam Clean
cycle
This is normal. Remove any remaining water with a dry cloth or sponge.
Oven will not steam clean 'LVSOD\IODVKHV+27 Allow the oven to cool to room temperature and reset the
controls.
Oven controls improperly set. 6HHWKH8VLQJ6WHDP&OHDQVHFWLRQ
Oven door is not closed. Make sure you close the door to start steam clean cycle.
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
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