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Operating Instructions Safety Instructions
Consumer Support
Troubleshooting Tips
Before you call for service…
14
Problem Possible Causes What To Do
Detergent left in Dishes are blocking the • Reposition the dishes, so the water from the lower spray arm can
dispenser cups detergent cup flush the detergent cup. See the Loading the dishwasher section.
Black or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
marks on dishes rubbed against dishes
Dishes don’t dry Low inlet water temperature • Make sure inlet water temperature is at least 120°F.
• Select HEATED DRY.
• Use HOT START, HOT WASH or ADDED HEAT options.
• Select a higher cycle, such as HEAVY WASH.
Rinse agent dispenser is empty • Check the rinse agent dispenser and fill as required.
Control panel responded Door latch may not be properly • Make sure the door is firmly closed.
to inputs but dishwasher seated
never filled with water
Faucet may be turned off • Make sure hot water faucet is turned on.
Flood float may be stuck • Remove the lower rack and tap lightly on the flood float cover (dome
located at the left front corner of the tub bottom).
Stained tub interior Some tomato-based foods can • Use of the RINSE ONLY cycle after adding the dish to the load
cause reddish stains can decrease the level of staining. GE recommends Cascade
®
Plastic Booster to help remove these types of stains.
Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or brown film can
• A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
this problem. Contact a water softener company.
White film on inside surface— • GE recommends Jet-Dry
®
or Cascade Crystal Clear
®
to help
hard water minerals prevent hard water mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
Dishwasher won’t run Fuse is blown or circuit breaker • Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped the circuit.
Power is turned off • In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked • Unlock control panel. See page 6.
Reboot your control • Unplug the dishwasher for 30 seconds; then plug back in.
Control panel lights Time too long between • Each pad must be touched within 30 seconds of the others.
go off when you’re touching of selected pads To relight, touch any pad again, or unlock and relatch door.
setting controls
Water standing in This is normal • A small amount of clean water around the outlet on the tub
the bottom of the tub bottom at the back of the tub keeps the water seal lubricated.
Steam This is normal • Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out. This is necessary for drying.
Noise Normal operating sounds • Detergent cup opening.
• Water entering dishwasher.
• The motor stops and starts at various times during the cycle.
• Drain pump sounds during the pump out.
Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the
arm rotates dishwasher racks section.
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