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Problem Possible Causes What To Do
Dishes and flatware Low inlet water temperature • Make sure the inlet water temperature is at least 120°F. Remove the
not clean Unicouple, if attached, and run the hot water faucet until the water
temperature stops rising to purge cold water from the hot water line.
Turn off the faucet. Reconnect the Unicouple and then turn the faucet
back on. If the water temperature did not reach 120°F, consider
increasing the water temperature at the water heater. Water
temperature must not exceed 150°F.
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Improper rack loading • Make sure large dishware does not block the detergent dispenser
or the wash arms. See the Loading the dishwasher racks section.
Spots and filming • Use Jet-Dry
®
or Cascade Crystal Clear
®
rinse agents to remove spots and
on glasses and prevent new film buildup.
flatware
• To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the HEAVY WASH cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals
instead of vinegar.
Cloudiness on Combination of soft water and • This is called etching and is permanent. To prevent this from happening,
glassware too much detergent use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
Water temperature entering • This could be etching. Lower the water heater temperature.
the dishwasher exceeds 150°F
Suds in the tub Wrong detergent • Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®
and Electrasol
®
Automatic Dishwashing Detergents
have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let
suds dissipate. Close and latch the dishwasher. Pump out water
by touching the START/RESET pad once; then 30 seconds later,
touch the START/RESET pad again. Repeat if necessary.
Rinse agent was spilled • Always wipe up rinse agent spills immediately.
Error Messages Possible Causes What To Do
START/RESET status You have pressed the • Press the START/RESET pad one time to start the dishwasher. Press it a
indicator light START/RESET pad while the second time only if you wish to cancel the cycle and start over with
flashing dishwasher is running. This will a new cycle.
cancel the cycle. The light will
stop flashing after the dishwasher
drains (about 90 seconds).
Dishwasher BEEPS This is a reminder that your • Close and latch the door after opening it mid-cycle.
once every dishwasher door has been left
30 seconds open during operation. It will
continue beeping until you close
the door.
Consumer Support
Troubleshooting TipsOperating InstructionsSafety Instructions
Before you call for service… ge.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages, or visit ge.com. You may not need to call for service.
In Canada, visit geappliances.ca.
13
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
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