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11
Warranty
BUILT-IN GAS RANGETOP WARRANTY
TWO YEAR FULL WARRANTY
Built-in rangetops and all of their component parts, except as detailed below*, are warranted to be free from defective materials or
workmanship in residential housed hold use for a period of two (2) years from the date of original retail purchase. Viking Range, warrantor,
agrees to repair or replace at its option, any part which fails or is found to be defective during the warranty period. Warranty service must be
performed by a Viking Range LLC authorized service agency or representative.
*90 Day Cosmetic Warranty: Products are warranted to be free from cosmetic defects in material or workmanship for a period of 90 days
from the date of original retail purchase. This warranty covers manufacturing based defects only and does not cover issues resulting
from handling or installation. Inspection of the product should be made at time of delivery. Any defects must be reported to the selling
dealer within the 90 day period. Viking Range LLC uses the most up to date processes and the best materials available to produce all color
nishes. However, slight color variation may be noticed because of the inherent di erences in painted parts and porcelain parts as well
as di erences in product location and natural or arti cial lighting. Warranty service must be performed by a Viking Range LLC authorized
service agency or representative.
*90 Day Residential Plus: Viking products are designed and certi ed for residential use only. They are not intended for use in commercial
applications. Viking products should only be used in accordance to national and local codes. Viking is not responsible for property
damage or injury resulting from use in a commercial application.
To support the manufacturing quality of its appliance’s Viking will provide a full 90 day warranty for products used in “Residential Plus
“applications. This “Residential Plus” warranty applies to applications where use of the product extends beyond residential use but is in
compliance with national and local code. In some jurisdictions these applications are zoned as residential. Examples of, but not limited
to, such applications covered by this warranty are bed and breakfasts, re stations, private clubs, churches, condominium/apartment
common areas etc. Under this “Residential Plus” warranty, the product, its components and accessories are warranted to be free from
defective material or workmanship for a period of ninety (90) days from the date of original retail purchase. Viking Range, LLC, warrantor,
agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period. This warranty covers
parts and labor. This warranty excludes use of the product in all commercial locations such as restaurants, food service locations and
institutional food service locations.
FIVE YEAR LIMITED WARRANTY
Any surface burner, griddle burner, or grill burner which fails due to defective materials or workmanship in normal residential use during the
third thru the fth year from the date of original retail purchase will be repaired or replaced free of charge for the part itself, with the owner
paying all other costs, shipping, handling and labor. Aesthetic conditions such as corrosion, scratching, discoloration, carbon/food build up or
similar blemishes due to normal wear and tear or improper use or lack of maintenance is excluded from this warranty.
WARRANTY TERMS
This warranty extends to the original retail purchaser of the product warranted hereunder and to each transferee owner of the product during
the term of the original purchaser’s warranty. The warranty is transferable by the original retail purchaser via home sale only. If a transferee
owner is unable to provide proof of purchase from the original purchaser and the product has not been previously registered, the production
date of the product, located in the serial number on the product, will serve as the e ective warranty start date.
The activation date of the warranty begins from the date of original retail purchase. In the case of new product purchase via building
development sales, activation begins from the earlier date of either certi cate of occupancy or 24 months from date of manufacture. Note
date of manufacture is identi ed by serial tag on product.
This warranty does not cover units purchased as b-stock, liquidation, salvage, seconds, refurbished, as-is, used products.
This warranty shall apply to products purchased in the United States and Canada. Products must be purchased in the country where service is
requested. Warranty service must be performed by a Viking Range LLC authorized service agency or representative. Warranty shall not apply to
damage resulting from abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper installation,
improper operation, or repair service of the product by anyone other than a Viking Range LLC authorized service agency or representative.
This warranty does not apply to commercial usage. Warrantor is not responsible for consequential or incidental damage whether arising out of
breach of warranty, breach of contract or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations do not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and
making the product reasonably accessible for service. If the product or one of its component parts contains a defect or malfunction during
the warranty period, after a reasonable number of attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to
either a refund or replacement, at the warrantor’s discretion of the product or its component part or parts. Warrantor’s liability on any claim
of any kind, with respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or part thereof
which gives rise to the claim.
WARRANTY SERVICE
Under the terms of this warranty, service must be performed by a Viking Range LLC authorized service agent or representative. Service will
be provided during normal business hours Labor performed at overtime or premium rates shall not be covered by the warranty. To obtain
warranty service contact Viking Range LLC Customer Care at 1-888-845-4641. Please have model number, serial number, and date of original
purchase available when calling. IMPORTANT: retain proof of original purchase to establish warranty period.
The return of the owner registration card is not a condition of warranty coverage. You should, however, return the owner registration card so
Viking Range LLC can contact you should any question of safety arise which could a ect you.
Any implied warranties of merchantability and tness applicable to the above described burner assemblies, infrared rotisserie burners, grill
grates, and stainless steel parts are limited in duration to the period of coverage of the applicable express written limited warranties set forth
above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This
warranty gives you speci c legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
Speci cations subject to change without notice.
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