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11
TROUBLESHOOTING GUIDE
Trouble
Probable Cause
Remedy
Unit does not operate on any
speed setting
• No power to unit.
• Ensure polarized plug is fully
inserted in wall outlet.
• Unit has run out of water –
fan will not operate without
water is present.
• Refill reservoir.
• Refill switch
operation/improper
positioning of float assy.
• Ensure float assembly is correctly
positioned as described in
• Water Fill, page 5.
Light remains on in chassis after
unit has been turned off.
• LED light stays on in
cabinet whenever power is
supplied.
• This is normal.
Not enough humidity.
•
Wick is old and ineffective.
• Humidistat is not set high
enough
•
Replace wick when clogged or
hardened with minerals.
• Increase humidity setting on
control panel.
Too much humidity.
(condensation becomes heavy
on fold surfaces in room)
•
Humidistat is set too high.
• Reduce humidistat setting or
increase room temperature.
Water leak
•
Cabinet may have been
overfilled. There is a safety
overflow hole in rear of
cabinet.
• DO NOT OVERFILL cabinet.
Correct water level is indicated
inside of cabinet side wall.
Odor • Bacteria may be present.
• Clean and disinfect cabinet
following Care and Maintenance
instructions.
• Add EPA registered Bacteria
Treatment according to
instructions on the bottle.
• It may be necessary to replace the
wick if odor persists.
Control panel does not respond to
input.
Display shows CL
• Control lock feature has been
turned on to prevent changes in
settings.
• Press Humidity and Speed
buttons at same time for 5
seconds to deactivate feature.
Water leaking from unit
•
Bottle caps not properly
tightened or situated
• Check that fill cap is secure and
bottle cap is correctly aligned in
base.
Display flashes “20”
• ROOM Humidity is
lower than 20%.
• Will read actual humidity when level
comes up to 25%.
Display flashes ”
—“
• Unit initiating.
• Room humidity is over
90%.
• Room humidity will display after
initiation is complete.
• Will remain until humidity drops
below 90%.
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