Vizio E70-F3 E-Series 70" Class 4K HDR Smart TV User Manual

User manual Television

Getting to Know Your TV

FRONT PANEL

When using the remote, aim it directly at this sensor. The power indicator flashes on when the TV turns on, then goes out after several seconds.

To keep the power indicator on as long as the TV is on, see Turning the Power Indicator On or Off.

WALL-MOUNTING THE TV

To mount your TV on a wall, you will need a wall mount. Consult the information on this page to find the appropriate mount for your TV.

Be sure the mount you choose is capable of supporting the weight of the TV. After you have determined that you have the correct mount for your TV, you can begin the installation.

To install your TV on a wall:

1. Disconnect any cables connected to your TV.

2. Place the TV face-down on a clean, flat, stable surface. Be sure the surface is clear of debris that can scratch or damage the TV.

3. Remove the stands by loosening and removing the screws.

4. Attach your TV and wall mount to the wall, carefully following the instructions that came with your mount. Use only with a UL-listed wall mount bracket rated for the weight/load of this TV.

Installing a TV on a wall requires lifting. To prevent injury or damage to the TV, ask someone to help you.

Completing The First-Time Setup

The first time you turn on the TV, the on-screen instructions will guide you through each of the steps necessary to get your TV ready for use:

Before you begin the first-time setup:

Your Television should be installed and the power cord should be connected to an electrical outlet.
If you have a wireless network, have the network password ready.
If you are connecting to your network with an Ethernet cable, connect it to the Ethernet port on the Television.

1. Choose your language.

2. Choose home use.

3. Choose your country.

4. Choose your Wi-Fi and enter the password.

5. Name your TV.

6. Scan for channels.

7. Accept the T&Cs and register your device

All set!

Your TV features an easy-to-use on-screen menu.

To open the on-screen menu, press the Menu button on the remote. From this menu, you can:

this menu, you can:

Adjust the Picture settings
Adjust the Audio settings
Adjust the Network settings
Set up the Timers
Adjust the Channel settings
Set up Closed Captioning
Name and adjust Inputs
Adjust TV settings
View user manual

NAVIGATING THE ON-SCREEN MENU

While navigating the on-screen menu, you can press the Back button at any time to return to the previous menu screen. The Exit button will close the onscreen menu.

CHANGING THE INPUT SOURCE

External devices such as DVD players, Blu-ray Players, and video game consoles can be connected to your TV. To use one of these devices with your TV, you must first change the input source using the Input menu.

To change the input sources:

Press the Input button on the remote. The Input menu is displayed.
Use the Right/Left Arrow buttons or the Input button on the remote to highlight the input you wish to view and press OK. The selected input is displayed.

You can change the input names that appear on the Input menu to make your devices easy to recognize. See Renaming Devices on the Input Menu for more information.

ADJUSTING THE PICTURE SETTINGS

Adjusting More Picture Settings

To adjust more picture settings:

1. From the PICTURE menu, use the Arrow buttons to highlight More Picture, and then press OK.

2. Use the Arrow buttons to highlight the setting you wish to adjust, then press the Left/ Right Arrow buttons to change the setting:

Color Temperature - See Adjusting the Color Temperature.
Black Detail - Adjusts the average brightness of the picture to compensate for large areas of brightness. Select Off, Low, Medium, or High.
Xtreme Black Engine™ - Based on the content, dynamically adjusts and balances the brightness and the contrast ratio of the picture by locally adjusting backlight zones.
Clear Action - Reduces blur in scenes with fast action but limtis the range for the Backlight setting.
Reduce Noise
Reduce Signal Noise - Diminishes artifacts in the image caused by the digitizing of image motion content. Select Off, Low, Medium, or High.
Reduce Block Noise - Reduces pixelation and distortion for mpeg files. Select Off, Low, Medium, or High.
Game Low Latency - Select On to reduce video delay (lag) when gaming.
Film Mode - Optimizes the picture for watching film. Select Auto or Off.
Color Space - Select Color Space for the source. Video sources uses YCbCr, but PC uses RGB.
Gamma - Set the shape of the Gamma curve. Use lower
Gamma values for bright room conditions, and higher values when it’s dark.

3. When you have finished adjusting More Picture Settings, press the Exit button on the remote.

Adjusting the Color Temperature

Adjusting the color temperature changes the white balance of the picture.

To adjust the color temperature:

1. From the MORE PICTURE menu, use the Arrow buttons to highlight Color Temperature, and then press OK.

2. Use the Arrow buttons on the remote to highlight a color temperature preset and then press OK.

Normal is optimized for television viewing.
Cool produces a blue-hued picture.
Computer optimizes the picture for use as a PC monitor.

3. When you have finished adjusting the color temperature, press the Exit button on the remote.

Adjusting the Picture Mode Edit Settings

Picture Mode Edit Settings allow you to make precise adjustments to the picture and to create picture modes to save groups of picture settings.

To adjust the Picture Mode Edit settings:

1. From the PICTURE menu, use the Arrow buttons to highlight Picture Mode Edit, and then press OK. The PICTURE MODE EDIT menu is displayed.

2. Use the Arrow buttons to highlight the setting you wish to adjust, then press OK to change the setting:

Save Picture Mode - Save a custom picture mode.
Lock Picture Mode - Prevent changes to custom picture modes. Choose between On or Off.
Reset Picture Mode - Standard† Reset the picture mode settings to factory default values.

Saving a Custom Picture Mode

Custom picture modes allow you to save a group of custom settings for various viewing conditions and video sources.

Changes made while on any preset picture mode will add an asterisk on the top right corner of the preset mode.
The custom picture mode is not automatically saved.

To save a custom picture mode:

1. From the PICTURE MODE EDIT menu, use the Arrow buttons to highlight Save Picture Mode, and then press OK. The SAVE PICTURE MODE menu is displayed.

2. Use either on-screen keyboard to enter a name for your custom picture mode.

3. Highlight Save and press OK.

4. Press the Exit button to exit the menu screens.

Locking/Unlocking a Custom Picture Mode

Custom picture modes can be locked/unlocked with a unique PIN to prevent accidental changes to their settings.

To lock all custom picture modes:

1. From the PICTURE MODE EDIT menu, use the Arrow buttons to highlight Lock Picture Mode, and then press OK. The LOCK PICTURE MODE menu is displayed.

2. Use the Number Pad on your remote to enter a unique 4-digit PIN. If a system PIN is set, then lock/unlock. If no system PIN is set, then you will be prompted to set a PIN.

3. Highlight Save and press OK.

4. Press the Exit button to exit the menu screens.

To unlock all custom picture modes:

1. From the PICTURE MODE EDIT menu, use the Arrow buttons to highlight Lock Picture Mode, and then press OK. The LOCK PICTURE MODE menu is displayed.

2. Use the Arrow buttons to select Off.

3. Use the Number Pad on your remote to enter your 4-digit PIN.

4. Make any desired changes to the picture modes.

5. Then turn ON Lock Picture Mode.

6. Press the Exit button to exit the menu screens.

Deleting a Custom Picture Mode

Custom picture modes that are no longer needed can be deleted.

Inputs assigned to a deleted custom picture mode become assigned to the Calibrated picture mode.

To delete a custom picture mode:

1. From the PICTURE MODE EDIT menu, use the Arrow buttons to highlight Delete Picture Mode, and then press OK. The DELETE PICTURE MODE window is displayed.

2. Use the Left/Right Arrow buttons to highlight Delete and press OK.

3. Press the Exit button to exit the menu screens.

Resetting a Picture Mode

A preset picture mode that has been edited can be restored to the factory default settings.

To reset a customized preset picture mode:

1. From the PICTURE MODE EDIT menu, use the Arrow buttons to highlight Reset Picture Mode, and then press OK. The RESET PICTURE MODE window is displayed.

2. Use the Left/Right Arrow buttons to highlight Reset and press OK.

3. Press the Exit button to exit the menu screens.

ADJUSTING THE AUDIO SETTINGS

To adjust the audio settings:

1. Press the Menu button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight Audio and press OK. The AUDIO menu is displayed.

3. Use the Arrow buttons to highlight the setting you wish to adjust, then press Left/ Right Arrow buttons to change the setting:

Speakers - Turns the built-in speakers On or Off.

When the TV speakers are set to On, DTS signals cannot be passed through digital audio outputs.

Volume Control Display - Toggle between On or Off to hide or display the on-screen volume slider that appears when volume is adjusted.
Surround Sound - Surround sound uses DTS TruSurround ™ to deliver an immersive surround sound experience from the TV’s internal speakers. TruSurround completes the entertainment experience by providing deep, rich bass and by delivering crisp details and clear, intelligible dialog. Select On or Off .
Volume Leveling - Volume leveling uses DTS TruVolume ™ to maintain consistent volume levels during transitions between program content, AV formats, and input sources. Select On or Off. In a few cases, volume leveling may artificially suppress volume increases, making it difficult to hear dialog or flattening sudden noises. If this occurs, turn volume leveling off.
Balance - Adjusts the loudness of the audio output from the left and right speakers.
Lip Sync - Adjusts the synchronization between the display image and the accompanying audio track.
Digital Audio Out - Changes the type of processing for digital audio out and HDMI ARC output when connected to a home theater audio system. Select Auto, PCM, Dolby D or Bitstream.

You must select Bitstream for audio with more than two channels (3.0, 5.0, or 5.1, for example).

Analog Audio Out - Sets the volume control properties for the RCA connector when connected to a home theater audio system. Select Variable if you are controlling the volume with the TV’s volume controls, or select Fixed if an external audio device (sound bar or AV receiver) will control the volume.

4. When you have finished adjusting the audio settings, press the Exit button on the remote.

ADJUSTING THE NETWORK SETTINGS

Your TV is Internet-ready, featuring both an Ethernet port and built-in high-speed Wireless-N.

If your TV is connected to a network with an Ethernet cable, you will not see the wireless network connection menu. You must unplug the Ethernet cable to set a wireless network connection.

Connecting to a Wireless Network

To connect to a wireless network whose network name (SSID) is being broadcast:

1. Press the Menu button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight Network and press OK. The NETWORK menu is displayed.

3. If you do not see your wireless network displayed, highlight More Access Points and press OK. The WIRELESS ACCESS POINTS menu, which is a list of available wireless networks, is displayed.

4. Highlight the name of your wireless network (this is the network’s SSID) and press OK.

5. Using the on-screeen keyboard, enter your network’s password, then highlight Connect and press OK.

6. Press the Exit button on the remote.

Changing the Manual Setup Settings

Advanced users can fine-tune the network settings using the Manual Setup feature.

To change advanced network settings:

1. From the NETWORK menu, highlight Manual Setup and press OK. The MANUAL SETUP menu is displayed.

2. To change the settings manually, use the Arrow buttons on the remote to highlight DHCP and then use the Left/Right Arrow buttons to change the setting to Off.

3. Use the Arrow and OK buttons to adjust each setting:

IP Address - The IP address assigned to the TV.
Subnet Mask - The subnet Exit 2D
Default Gateway - Your network’s default gateway address.
Pref. DNS Server - Your preferred domain name server address.
Alt. DNS Server - Your alternate domain name server address.

4. Use the Arrow buttons on the remote to highlight Save and press OK.

5. Press the Exit button on the remote.

SETTING TIMERS

Setting the Timer

When activated, the TV’s timer will turn the TV off after a set period of time.

1. Press the Menu button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight Timers and press OK. The TIMERS menu is displayed.

3. Use the Left/Right Arrow buttons on the remote to highlight the period of time after which you want the TV to go to sleep: 30, 60, 90, 120, or 180 minutes. If you don’t want the sleep timer to activate, change the setting to Off.

4. When you have finished setting the sleep timer, press the Exit button on the remote.

Setting the Auto Power Off Feature

To help save energy, your TV is set by default to turn off after 10 minutes without a video or audio signal. This feature can be deactivated.

To set the Auto Power Off feature:

From the TIMERS menu, use the Up/Down Arrow buttons on the remote to highlight Auto Power Off.
Use the Left/Right Arrow buttons on the remote to change whether the TV will turn off. If you don’t want the TV to turn off when there is no signal, change the setting to Off. Otherwise, select 10 minutes.
When you have finished setting the auto power off time, press the Exit button on the remote.

Using the Blank Screen Feature

To help save LED life, your TV screen can turn on or off while audio is streaming.

To use the Blank Screen feature:

From the TIMERS menu, use the Up/Down Arrow buttons on the remote to highlight Blank Screen.
Press OK/Play to immediatly blank the screen.
To exit Blank Screen, press any key

LISTENING TO ALTERNATE AUDIO

Changing the Analog Audio Language

Some analog over-the-air (free) and cable channels broadcast programs in more than one language. The TV’s Analog Audio feature allows you to listen to audio in an alternate language using Secondary Audio Programming (SAP).

Not all programs are broadcast in SAP. The Analog Audio Language feature only works when the program being viewed is being broadcast with Secondary Audio Programming.

To use the Analog Audio feature:

1. From the CHANNELS menu, highlight Analog Audio and press OK. The ANALOG AUDIO menu is displayed.

2. Select Stereo, SAP (secondary audio programming), or Mono. Press OK.

3. Press the Exit button on the remote.

To use the Digital Language feature:

1. From the CHANNELS menu, highlight Digital Audio and press OK. The DIGITAL LANGUAGE menu is displayed.

2. Select your preferred language: English, Spanish/Video Description, French. Press OK.

3. Press the Exit button on the remote.

PARENTAL CONTROLS

Using Parental Controls

The TV’s parental controls allow you to prevent the TV from displaying certain channels or programs without a password.

The PARENTAL CONTROLS menu only appears when:

You are using the tuner to receive your TV signals, such as when you are using an antenna for Over-the-Air signals or when connected to cable TV directly from the wall (no cable box).
You have a device connected using a composite video cable or a coaxial cable, such as a VCR, satellite or cable box, or DVR.

Accessing the Parental Controls Menu

To access the PARENTAL CONTROLS menu:

1. Press the Menu button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight Channels and press OK. The CHANNELS menu is displayed.

3. Use the Arrow buttons on the remote to highlight Parental Controls and press OK.

4. Enter your set System PIN.

To set a custom parental passcode, see Setting a System PIN.

Enabling or Disabling Program Ratings

To manage program content according to its rating, you must enable the Program Rating feature.

To enable or disable the Program Rating feature:

1. From the PARENTAL CONTROLS menu, highlight Locks and press OK. The LOCKS menu is displayed.

2. Select On or Off and press OK.

Locking and Unlocking Channels

When a channel is locked, it will be inaccessible. Locking a channel is a good way to prevent children from viewing inappropriate material.

To lock or unlock a channel:

1. From the PARENTAL CONTROLS menu, highlight Channel Locks and press OK. The CHANNEL LOCKS menu is displayed.

2. Highlight the channel you want to lock or unlock and press OK.

3. When a channel is locked, the Lock icon appears locked. The channel is not accessible unless the parental PIN is entered.

4. When a channel is unlocked, the Lock icon appears unlocked. The channel is accessible.

SETTING UP CLOSED CAPTIONING

Your TV can display closed captions for programs that include them. Closed captions display a transcription of a program’s dialogue.

If the program you are viewing is not being broadcast with closed captions, the TV will not display them.

The Closed Captions menu does not appear when an HDMI input is selected.

To activate or deactivate closed captions:

1. Press the Menu button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight Closed Captions and press OK. The CLOSED CAPTIONS menu is displayed.

3. Use the Arrow buttons on the remote to highlight Closed Captions and then use the Left/ Right Arrow buttons to select On or Off.

4. Use the Arrow buttons on the remote to highlight either Analog or Digital Closed Captions.

5. Use the Left/Right Arrow buttons on the remote to select the caption channel you wish to display, then press Exit.

Changing the Appearance of Digital Closed Captions

Digital closed captions can be displayed according to your preference. See the diagram on the next page for an explanation of the parts of the closed caption area.

To change the appearance of digital closed captions:

1. From the CLOSED CAPTIONS menu, use the Arrow buttons to highlight Digital Style and press OK.

2. Use the Left/Right Arrow buttons on the remote to select Custom. The DIGITAL STYLE menu appears as shown.

3. Use the Up/Down Arrow buttons on the remote to highlight the setting you wish to change, then use the Left/Right Arrow buttons to change the setting:

Caption Style - Choose As Broadcast to keep default settings or Custom to manually change each setting.
Text Style - Change the font used for the closed captioning text.
Text Size - Make the text larger or smaller.
Text Color - Change the color of the text.
Text Opacity - Change the transparency of the text.
Text Edges - Change the effects at the edges of the text, such as raising the edges or adding drop shadows.
Text Edges Color - Change the color of the text edge effects.
Background Color - Change the color of the background directly behind the text.
Background Opacity - Change the transparency of the background directly behind the text.
Window Color - Change the color of the closed captioning box.
Window Opacity - Change the opacity of the closed captioning box.

4. When you are satisfied with the appearance of the closed captions, press the Exit button on the remote.

CHANGING THE TV SETTINGS

Using the SYSTEM menu, you can:

Check for updates
View system information
Change the on-screen menu language
Set time zone and local settings
Adjust the CEC settings
Adjust when the power indicator is illuminated
Adjust to preserve Aspect Ratio or fill the screen
Name TV
Check for updates and download available updates
Adjust accessibility settings
Reset the TV settings & set up administrative controls

Viewing System Information

To view technical data and status information about your TV and network connection:

Press the Menu button on the remote. The on-screen menu is displayed.
Use the Arrow buttons on the remote to highlight System and press OK. The SYSTEM menu is displayed.
Highlight System Information and press OK.
Use the Up/Down Arrow buttons to scroll through the system information.
When you are finished reviewing the system information, press the Exit button on the remote.

Changing the On-Screen Menu Language

Your TV can display the on-screen menu in different languages.

To change the on-screen menu language:

1. Press the Menu button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight System and press OK. The SYSTEM menu is displayed.

3. Use the Arrow buttons on the remote to highlight Menu Language and press OK. The MENU LANGUAGE menu is displayed.

4. Highlight your preferred language (English, Español, or Français) and press OK.

5. Press the Exit button on the remote.

Setting the Time and Local Settings

To ensure the correct time is displayed when you press the Info button, set the TV’s time zone:

1. Press the Menu button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight System and press OK. The SYSTEM menu is displayed.

3. Use the Arrow buttons on the remote to highlight Time & Local Settings and press OK. The menu headed by the local date and time is displayed.

4. Highlight Time Zone and press OK. The TIME ZONE menu is displayed.

5. Highlight your time zone and press OK.

6. Highlight Daylight Saving Time and press OK. The DAYLIGHT SAVING TIME menu is displayed. Choose On if it is currently Daylight Savings Time, Off if it is Standard Time, or Auto to have the system automatically detect Daylight Savings Settings.

7. Press the Exit button on the remote.

Turning the Power Indicator On or Off

The Power Indicator on the front of your TV normally does not glow when the TV is on. You can change this setting if you prefer the light to be on.

To turn the Power Indicator Light On or Off:

1. Press the Menu button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight System and press OK. The SYSTEM menu is displayed.

3. Use the Arrow buttons on the remote to highlight RESET & ADMIN and press OK. The RESET & ADMIN menu is displayed.

4. Highlight Power Indicator and press OK.

5. Use the Up/Down Arrow buttons to select On or Off, then press OK.

Changing the Display Name

Naming your TV helps differentiate it from other cast devices you may have in your home.

To view your TV name:

1. Press the Menu button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight System and press OK. The SYSTEM menu is displayed.

3. Use the Arrow buttons on the remote to highlight TV Name and press OK. The Display Name is displayed.

4. Enter your custom name using the on-screen keyboard.

5. Press the Exit button on the remote.

ACCESSIBILITY SETTINGS

VIZIO is committed to providing intuitive, user-friendly products. Your new VIZIO TV offers several accessibility features that can help you get the most out of it.

To access the ACCESSIBILITY menu:

1. Press the Menu button on the remote control.

2. Use the Arrow and OK buttons to navigate and select System à Accessibility.

3. Talk Back - Turn Text-to-Speech Talk Back On or Off. Text-to-Speech Talk Back enables your TV to speak all settings changes and adjustments using the remote in English.

4. Speech Rate* - Adjusts the rate in which Text-to-Speech is spoken. Select Slow, Normal (Default), or Fast.

5. Zoom Mode - Enlarges a section of the screen by approximately 200%.

To access the Closed Caption** menu:

Press the Menu button on the remote control.
Use the Arrow and OK buttons to navigate and select Closed Captions.

To access the Video Description** menu:

Press the Menu button on the remote control.
Use the Arrow and OK buttons to navigate and select Settings à Channel à Digital Audio à Spanish/ Video Description.

USING THE RESET & ADMIN MENU

You can use the TV’s RESET & ADMIN menu to restore the TV to its factory default settings as well as access other system settings.

Using the RESET & ADMIN, you can:

Reset the TV to factory settings
Force the system to power off and on
Create a system pin code to lock content and picture settings
Enable or disable program offers and suggestions
Enable or disable anonymous debug data for system performance.
Start or stop the Store Demo Mode

USING THE INFO WINDOW

The Info Window can be displayed by pressing the Info button on the remote:

Press the Info button one time to display the TV name, current input, picture mode, network name, and time

SmartCast TV

What is SmartCast TV^SM?

SmartCast TV lets you discover, stream, and control your content like never before. Access top apps like Netflix more easily, using the included remote to browse and launch content directly from the big screen. SmartCast TV makes finding something to watch more fun - discover new shows including movies in 4K UHD and Dolby Vision HDR. Plus, you can quickly set up and adjust settings right on the TV using the included remote control.

What can you do with SmartCast TV:

Browse and launch top tier apps directly from the big screen using the included remote.
Stream content directly from the home screen with a single button press.
Stream high quality entertainment in Full HD.
Initiate a stream with the included IR remote, pause with mobile app, continue controlling with voice via Google Home.

How to Launch SmartCast TV

To launch and begin streaming with SmartCast TV:

Press the V-Logo button () on your remote

-OR-

Select SmartCast from the list of inputs.

1. Marquee Content Carousel
2. Discover - New or popular content across multiple apps, including 4k HDR content
3. Streaming Apps
4. Quick Access to Popular Apps
5. V-Key - Lauch SmartCast TV with one click

Playing USB Media

Displaying USB Media

Connect a USB thumb drive to your TV to play videos.

Preparing Your USB Drive to Play USB Media

To TV USB media, you must first save your videos onto a USB thumb drive:

The USB thumb drive must be formatted as FAT32.
Files on the USB thumb drive must end in a supported file extension ( .mp4 only).
The player is not designed to play media from external hard drives, MP3 players, cameras, or smartphones.

Displaying USB Media

To display your USB media:

1. Connect your USB thumb drive to the USB port on the side of the TV.

2. The TV will recognize the USB stick and begin playing conent on its own.

-OR

Select USB from the bottom streaming icons on the SmartCast Homepage.

You can display your photos in Fullscreen. Select the photo, press OK, then highlight Fullscreen and press OK.

Removing the USB Drive from the TV

To safely remove your USB drive from the TV:

1. Turn off the TV.

2. Disconnect your USB thumb drive from the USB port on the side of the TV.

Do not remove the USB thumb drive while the TV is on. Doing so may damage the drive.

HELP TOPICS

The remote is not responding.

Make sure the batteries are properly inserted matching the - and + symbols.
Replace the batteries with fresh ones.

The TV displays “No Signal.”

Press INPUT button on the remote control to select a different input source.
If you are using cable TV or antenna connected directly to the TV, scan for channels. See Scanning for Channels.

There is no power.

Ensure the TV is plugged into a working electrical outlet.
Ensure the power cable is securely attached to the TV.
Press the Power/Standby button on the remote or on the back of the TV to turn the TV on.

The power is on, but there is no image on the screen.

Ensure all cables are securely attached to the TV.
Ensure all devices are connected correctly. Devices differ; see your device’s user manual for details.
Adjust Brightness, Contrast, or Backlight. See Adjusting the Picture Settings.
Press the INPUT button on the remote to select a different input source.

There is no sound.

Press Volume Up on the remote control.
Press the MUTE button on the remote to ensure mute is off.
Check the audio settings. See Adjusting the Audio Settings.
Check the audio connections of external devices (Blu-ray player, game console, cable/satellite box) that are connected to the TV.
If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

The sound is flat or dialog is not audible.

Turn off Volume Leveling. See Adjusting the Audio Settings.

The colors on the TV don’t look right.

Adjust the Color and Tint settings in the Picture menu. See Adjusting the Picture Settings.
Select a pre-set picture mode. See Adjusting the Picture Settings. VIZIO recommends selecting Calibrated.
Check all cables to ensure they are securely attached.

The buttons on the remote aren’t working.

Ensure you are only pressing one button at a time.
Point the remote directly at the TV when pressing a button.
Replace the remote batteries with new ones. See Replacing the Batteries.

The image quality is not good.

For the best image quality, view high-definition programs using digital sources. Connect your devices with HDMI cables.
If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

The picture is distorted.

Move the TV away from electrical appliances, cars, and fluorescent lights.
Ensure all cables are securely attached.

The display image does not cover the entire screen.

If you are using TV, AV, or Component with 480i input, press the button on the remote to change the screen mode.

The TV has pixels (dots) that are always dark.

Your HD TV is precision-manufactured using an extremely high level of technology. However, sometimes pixels may not display correctly. These types of occurrences are inherent to this type of product and do not constitute a defective product.

I see “noise” or static on the screen.

When your TV’s digital capabilities exceed a digital broadcast signal, the signal is up-converted (improved) to match your TV’s display capabilities. This up-converting can sometimes cause irregularities in the image.
If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

When I change input source, the display image changes size.

The TV remembers the viewing mode on each input source. If the viewing mode on the new input source differs from the one on the input source you switch from, the difference may be noticeable.
See Changing the Screen Aspect Ratio.

How do I download the VIZIO SmartCast™ App?

Make sure your phone or tablet is connected to a Wi-Fi network. Open a browser on your phone or tablet. Navigate to vizio.com/smartcastapp and follow the on-screen instructions to download the VIZIO SmartCast™ App.

How do I change the Inputs?

Make sure the VIZIO SmartCast™ App is installed on your phone or tablet. Open the VIZIO SmartCast™ App. Tap on the Device list and select your TV. Tap on the Input key and select the Input of your choice.
Press the Input button on the back of the Display to cycle through the Inputs.
Press the Input button on the basic remote to cycle through the Inputs.

How do I connect to my Wi-Fi network?

On your IR remote, press the Menu button then go to Networkà Select your Wi-Fi nameà Enter password.
Open the VIZIO SmartCast™ App on your phone or tablet. Tap on the device list and select your Display. Tap on the Settings iconà Network à Wireless Access Points. Select your Wi-Fi network from the list, enter the Wi-Fi password, and tap Connect.

How do I stream apps like Netflix and Youtube to my VIZIO SmartCast™ Display?

Download and open a Chromecast-enabled apps on your mobile device, such as like Netflix or Youtube. Then tap the Cast button.

How do I exit Demo Mode

Press and hold the Input button on the back of the Display to exit the demo mode.

How do I watch Cable/Antenna TV channels?

If you subscribe to cable or satellite, simply connect an HDMI cable (not included) to the receiver.
If you use external antennas to watch local broadcast channels, a TV tuner is required and is sold separately by third parties.