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14
Troubleshooting guide
Problem Cause Solution
Button lit
+
Solid green indicator light
+ Button
flashing
• Switching on the
appliance or starting
an automatic cooking
cycle with food between
plates and without
preheating(manual
mode is automatically
activated).
• 2 possible options:
– Choose the temperature setting by
pressing the
button and then
press OK. Allow to cook, but you
must monitor the cooking (manual
mode).
– stop the appliance, remove the
food, close the appliance properly,
re-program the appliance and wait
until end of preheating.
The appliance stops during the cycle of
pre-heating or cooking.
• The appliance has been
kept open for too long
while cooking.
• The appliance has been
idle too long after the
end of warm up or keep
warm.
• Disconnect the appliance from the
outlet and leave for 2-3 mins., restart
the process. The next time you use the
appliance, make sure you open and
close it quick for best cooking results. If
the problem occurs again contact your
local T-fal customer service.
Flashing white indicator light.
+
/ / / button flashing
+ Dis continue bip
• Appliance failure.
• Appliance stored or
used in a room that is
too cold.
• Disconnect and reconnect your
appliance and immediately restart a
preheat cycle. If the problem persists,
contact your Customer Service.
The appliance no longer beeps.
After the preheating, I have put my food
on the grill but the indicator stays on
PURPLE
and the cooking cycle does
not start.
• Your food is thicker than
1.5inches.
• Food must not be thicker than
1.5inches.
• You have not completely
opened the grill to place
the food.
• Completely open the grill then close it.
• Not sensing the food.
The food thickness too
thin, "OK" is flashing.
• Confirm the start of the cooking by
pressing the
button.
The appliance turns itself to manual mode
with flashing red.
• Preheating time not
completely done.
• Allow to cook, but you must monitor the
cooking (manual mode).
Or
• Stop the appliance, remove the food,
close the appliance properly, re-program
the appliance and wait until end of
preheating.
Flashing
white
+
button flashing
+ Continuous bip
• Appliance failure • Unplug the product and contact your
customer service.
Tip, especially for meat: the cooking results on the preset programs may vary depending on origin, cut and quality of
the food being cooked, the programs have been set and tested for good quality food.
Similarly, the thickness of the meat has to be taken into account during cooking; you cannot cook food that is thicker
than 4 cm.
TFALU124-IFU_2100092360OpitGrill_Plus_2L.indb 14 10/07/2015 13:22
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