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15
TROUBLESHOOTING
WARNING
Refer to the safety chapters.
PROBLEM POSSIBLE CAUSE REMEDY
Oven will not start
Electrical cord for oven is not
plugged in.
Plug into the outlet.
Door is open. Close the door and try again.
Wrong operation is set. Check instructions.
Arcing or sparking
Materials to be avoided in microwave
oven were used.
Use microwave-safe cookware only.
The oven is operated when empty. Do not operate with oven empty.
Spilled food remains in the cavity. Clean cavity with wet towel.
Unevenly cooked foods
Materials to be avoided in microwave
oven were used.
Use microwave-safe cookware only.
Food is not defrosted completely. Completely defrost food.
Cooking time, power level is not
suitable.
Use correct cooking time, power level.
Food is not turned or stirred. Turn or stir food.
Overcooked foods
Cooking time, power level is not
suitable.
Use correct cooking time, power level.
Undercooked foods
Materials to be avoided in microwave
oven were used.
Use microwave-safe cookware only.
Food is not defrosted completely. Completely defrost food.
Oven ventilation ports are restricted. Check to see that oven ventilation ports
are not restricted.
Cooking time, power level is not
suitable.
Use correct cooking time, power level.
Improper defrosting
Materials to be avoided in microwave
oven were used.
Use microwave-safe cookware only.
Cooking time, power level is not
suitable.
Use correct cooking time, power level.
Food is not turned or stirred. Turn or stir food.
Sensor cooked foods not
properly cooked
Cover or lid on food not vented. Cover or lid over food must contain vent
hole for escaping steam.
Door opened before sensor-detected
cooking time appears in display.
Do not open door to stir or turn food
before sensor-detected cooking time
appears in display.
If you cannot find a solution to the problem yourself,
contact your dealer or the customer service centre.
The necessary data for the customer service centre is on
the rating plate on the appliance.
We recommend that you write the details of your
product here:
Model (M) ........................................................................................................
Product number (PNC) ............................................................................
Serial number (S.N.) ...................................................................................
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