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Frequently Asked Questions
102
Problem Possible cause and solution
The compressor comes
on less and less often
and for shorter periods
of time. The tempera-
ture in the appliance
rises.
This is not a fault. The temperature setting is too high.
Correct the temperature setting.
Check the temperature again after 24hours.
The food begins to thaw.
The room temperature is too low for this appliance.
If the room temperature is too low, the compressor
will run less frequently. This may cause the freezer to
become too warm.
See the “Installation location” section in the “In-
stallation information”.
Increase the room temperature.
The door to the Freezer
Zone will not open be-
cause it has been
opened and closed too
many times in succes-
sion.
This is not a fault. The suction caused by opening
and closing the door is preventing the door from
opening. Wait approx. 1minute and then try again. It
should now open without force.
The compressor runs
continuously.
Not a fault. To save energy, the compressor runs at a
lower speed when less cooling is required. This in-
creases the compressor run time.
The temperature display
shows 0°F (-18°C), al-
though a higher temper-
ature is set.
This is not a fault. When the ice maker is turned on
and the ambient room temperature is also low (<+
0°F (-18°C)) the temperature is automatically adjusted
to -0°F (-18°C). This guarantees that the ice maker
functions efficiently.
Food has frozen to-
gether or to the wall.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
An alarm sounds. The appliance door has been open for longer than
3minutes.
Close the appliance door.
No alarm sounds de-
spite the appliance door
being open.
You have switched off the audible signal.
Switch the audible signal back on using Settings
mode .
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