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Your Philips F1rst Choice Warranty
● Reception problems caused by signal conditions or cable or antenna systems outside the
unit;
● Defects caused by abuse or misuse of the monitor;
● Product requires modification or adaptation to enable it to comply with local or national
technical standards, which apply in countries for which the product was not originally
designed, manufactured, approved and/or authorized. Therefore always check whether a
product can be used in a specific country.
● Note that products that are not originally designed, manufactured, approved and/or
authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips
F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.
Just a click away
In case of any problems, we advise you to read the operating instructions carefully or go to the www.
philips.com/support website for additional support.
Just a phone call away
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions
carefully or go to the www.philips.com/support website for additional support before contacting the
Philips helpdesk.
To solve your problem quickly, please prepare the following details before contacting the Philips
helpdesk:
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
● The full address to which the faulty monitor has to be collected and the swap model should
be delivered.
Philips' customer help desks are located worldwide. Click here to access the F1rst Choice Contact
Information.
Or you can reach us via:
Website: http://www.philips.com/support
file:///D|/My%20documents/dfu/W7/english/warranty/war_1st.htm (2 of 3)6/7/2004 5:17:54 PM
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