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My Air
™
Cordless isn’t picking up well.
You may have a clogged filter. Your filter should be rinsed every 4-6 uses. Twist
the top lid to the dirt cup and remove the filter. Rinse with clear warm water for
two minutes. Let it dry for 24 hours before reinstalling it.
If your filter was dirty…
You may also now have a clog in the system. Unhook the hose from the bottom
and stretch the hose down to search for a clog. If found, remove the clog.
My Air
™
Cordless picks up well on hard floors, but not on carpet.
When you’re vacuuming, look to see if the brush roll is spinning. You should hear it.
If you don’t, press the carpet/hard floor button next to your handle.
I don’t know how to use the wand for above floor cleaning.
Put your hand on the handle. Press the wand release lever next to the power
button. Slide the wand up and out. Look at the back of your machine and
down to the floor. With your thumb, press the release button and remove the
hose. The wand will click into the hose. See page 7 for further details.
If your brush roll is not turning on…
Your brush roll may not be activated. Turn on the CARPET/HARDFLOOR
button while the vacuum handle is reclined. Or, if something has obstructed
the brush roll, the Motor Protection Sensor may have been activated. Remove
the battery, then find and remove the obstruction. Wait 30 minutes for the unit
to reset itself, replace the battery and turn on.
Any other servicing should be done by an authorized service representative. If
appliance is not working as it should, has been dropped, damaged, left outdoors,
or dropped into water, take it to a service center prior to continuing use.
QUESTIONS OR CONCERNS?
Contact Us:
(888) 679-2121
For a Complete Troubleshooting Guide, see:
Hooverhelp.com/aircordless
Twitter: @HooverUSA
Facebook: facebook.com/hoover
Do not return to store. See back of
product for model number.
Need Help?
12
WARNING
To reduce the risk of personal injury, remove battery before
cleaning or servicing.
! !
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