Galanz GLR10TBEEFR Questions & Answers

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2 Questions

  • User Non avatar #131207 Canada1 year ago

    I purchased this unit in November/23. After a power outage the temperature setting unit keeps flashing and the fridge does not cool properly. I cannot get the temperature dial to stop flashing so cannot adjust the temperature. Please advise on how to resolve.

  • User Non avatar #131375 Asia1 year ago

    The refrigerator may be facing a reset issue following a power outage. To address the flashing temperature setting and restore proper cooling, try the following steps: 

    • Unplug the unit and disconnect it for around 30 minutes to reset the internal system, then plug it back in to see if the flashing stops.
    • After reconnecting, adjust the temperature dial to see if the flashing ceases, as it might need a manual reset following the outage.
    • Ensure the fridge is connected to a working outlet and that the circuit breaker hasn't tripped during the outage.

    If the flashing continues, please contact the Galanz customer service team at 1-800-562-0738 or via email at [email protected] for assistance.

  • User Non avatar #47100 Canada3 years ago

    I purchased this for cottage in May. Worked fine for three weeks and now fridge section does not work while the freezer works fine.