Keurig K910 Questions & Answers

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10 Questions

  • Mine is on its own outlet and has stopped working after 5 months of 1 cup of coffee a day

  • My keurig will not power on. We have done the 10 minute wait and allowing machine to reset. Still not working. Can we have next step? Model k910

  • It won't come n I descaled it but light wouldn't go out. It was cleaned so kept using it. It just shut down won't come on. Tried different plugs it will not cut on. Thus the 2nd time this has happened with your product somewhere else. What's going on? I just got this thing,

  • User Non avatar #132613 United States1 year ago

    Does it have an automatic shut off on the K910

  • User Non avatar #132689 Asia1 year ago

    Yes, the coffee maker will automatically turn off 5 minutes after the last brew for energy savings. 

  • There is steam coming out of the top when I brew and the top of the unit is very hot.

  • User Non avatar #126896 Asia1 year ago

    This is normal. When brewing pots of coffee, you may notice a little bit of steam comes out of vent slits on the top of the brewer.

  • Successfully descaled but the light won’t go out. What do i do now to make it turn off?

  • User Non avatar #121900 Asia1 year ago

    If the descale process was done correctly, the descale indicator will go out automatically once the process is complete. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? 

    To activate Descale Mode. begin with the brewer plugged in and powered off, then press and hold the 8 oz and 12 oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates.

    https://manualsfile.com/product/p15gwvkmgux.html#descaling-your-brewer:~:text=descale%20more%20often.-,Descaling%20Procedure,-Before%20you%20begin

  • Did the entire process again. Light still is on.

  • User Non avatarGEORGE J M2 years ago

    brewed five cups one right after the other. the keurig shut off and said over heated. how do i reset the thermal switch?

  • I have this model but when I go to buy a descaler it says it's good for 1.0 or 2.0. Is my kurieg a 1.0 or 2.0? if not what descaler shoudl I look for?

  • On my K910 , the water reservoir is completely full and the low water light keeps flashing . I have rebooted the k910 and still does not work . What might problem and fix be ?

  • User Non avatar #103327 Asia2 years ago

    Please contact Customer Service (call at1-866-901-BREW (2739)) for troubleshoot this for you.

  • Just bought k910 and my k-cup filter. I can’t figure out how to install the filter. No diagrams or info. Have removed pod holder and funnel but still no fit. It seems too tight to slide in.

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