You can find answers or submit your question.
In ManualsFile, you can ask and answer questions about your issues. We - volunteers - or other people who own the product will help you.
You should also read the documentation for your own answers. Download documentation for this product here.
Is there a filter on this unit? If so, where is it located?
No, this model washer is not designed with a filter that requires maintenance.
When it spins counter clockwise it makes a really loud grinding sound. How can I fix it
In this case, please contact the Whirlpool Customer at 1-800-253-1301.
When I start load it stays on Sensor then goes to done, lid does not lock
Press Power button to turn machine off, that should unlock lid. If not, turn back on and press and hold the Start/Pause button. If this issue persists, please contact Whirlpool service at 800-253-1301.
Our wtw5057lwo washing machine seems out of balance.
What can we do to fix this problem?
If the washing machine Vibration or Off-Balance:
Causes: Feet may not be in contact with the floor and locked.
Causes: Washer may not be level.
Causes: Load could be unbalanced.
Where is the description describing what cycles do what, like whites or bulky vs jeans etc?
How do I start my washer? How do I get the temperature of the water I want: hot, cold, warm, etc. What does it mean where it says to tap for cold water? When do I add Fabric Softener, What does the fabric softener button do. I need instructions for each "button" on my washer, when to use it and how.
You can refer to the Quick Start Guide at: https://manualsfile.com/download/p0w14tcs72/3.html
My washer skips from sensing to done without doing anything. What is the issue?
How do I level my washer how do I level my washing machine model number wtw5057lw
You can read the "Level Washer" section of the User Manual at: https://manualsfile.com/download/p0w14tcs72.html
How can I get it to just rinse cycle?
This model does not have a Rinse only option.
When I choose extra rinse,the clicker goes extra long and then does not ever drain & spin. This only happens with extra rinse. I have to go to the other cycle of Drain & Spin to complete.
My lid won't stay locked so washer won't start
Press Power button to turn machine off, that should unlock lid. If not, turn back on and press and hold the Start/Pause button. If this issue persists, please contact Whirlpool service at 800-253-1301.
Why is my water level for a full load of clothes so very low? Not enough water!
What is the typical time per wash load. My machine takes hours and gets stuck with the clothes not spun dry. I have to stop the machine and switch to rinse and spin every load.
how do I start the Whirlpool washer WTW5057LW0
My soak cycle was flashing last night for an extended time. Tub was filled full under normal cycle. Is something wrong?
washing towels soak cycle has been flashing over hr how do i get washer to continue washing
my new washer isn't draining. What am I doing wrong
does this have an end of wash sound?
No, this model does not offer an end of cycle signal.
If you have any questions about this product, please ask here.