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GE - General Electric JES2051DN4WW Questions & Answers

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1 Questions
  • User Non avatarRon1 year ago

    The turntable stopped turning. I can't find out why. I am afraid to use it without the turntable turning. I really like this microwave. Is there a simple fix for this or do I have to trash the microwave? Thank you for your reply. Ron Fluty Roanoke, VA

  • User Non avatar #125896 Asia1 year ago

    If the turntable will not rotate:

    • Make sure the turntable is centered and seated properly. On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft. On models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.
    • Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave.
    • Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.
    • Be certain you are pressing a cook function rather than a timer function.