You can find answers or submit your question.
In ManualsFile, you can ask and answer questions about your issues. We - volunteers - or other people who own the product will help you.
You should also read the documentation for your own answers. Download documentation for this product here.
What are the 3 charcoal packets for and where's do they fit in the machine
They are 3 packs of Carbon Filters that absorb impurities effectively. You put them in the Outlet nozzle to filter.
You can follow below video:
https://d2qc09rl1gfuof.cloudfront.net/product/BST-007ZLSJ000001/water-distiller-tvc2.mp4
If you have any questions about this product, please ask here.
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