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In ManualsFile, you can ask and answer questions about your issues. We - volunteers - or other people who own the product will help you.
You should also read the documentation for your own answers. Download documentation for this product here.
Why is there a phone jack on the back?
The phone jack in the rear of your appliance is for a technician to run a diagnostic test if repair is ever needed.
Washer won't start door won't lock. Did trouble shoot replaced door lock and striker,model GTW490ACJ5WS. GOT PART LID LOCK REPLACEMENT KIT WHO8X32697. WASHER still don't work what should I do.
Please contact GE customer service. On page 28 owner's manual.
does this washer come with an adutater
Does this washing machine have a filter that needs cleaning?
No, Only pay attention when cold weather can cause water to freeze. https://manualsfile.com/product/ey555gqud.html#care-and-cleaning
There are no lights on my washer, it does not turn on. I have power.
We recommend resetting your washer by disconnecting power from the unit for 2 - 3 minutes and reconnecting the power. If this reset does not revert the unit back to normal operating function, please contact GE Appliances technician by calling 1-800-432-2737
Washer did function normally but today we find that washer has a leak inside. It comes from the rear up. The water drops are continuos. Can y ou help me with that?
push to start a wash and all the lights go out
We recommend resetting your washer by disconnecting power from the unit for 2 - 3 minutes and reconnecting the power. If you are still having this issue, please contact GE Appliances technician by calling 1-800-432-2737
Cual es es el código de programacion
Configuración
how long does a wash cycle take
The Colors/Normal cycle (with no options) is approximately 60 minutes. Also, this does not include the time is takes to fill the washer.
Is there a filter?
This model washer does not have a filter. The only filter that is used in this model is the water pump filter.
How can I unlock the lid without breaking it.
I use tide pods in this washer . I seem to be getting stains on my clothes from the pods? Is it not okay to use the pods?
Detergent pods can be used in this washer. For reference, see page 15 of the Owner's Manual or the link below: https://manualsfile.com/product/ey555gqud.html#:~:text=Proper%20Use%20of%20Detergent
How do I add detergent and softener?
If you have any questions about this product, please ask here.