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33
BEFORE CALLING FOR SERVICE (continued)
TROUBLESHOOTING GUIDE
Problem Possible Cause Solutions
Display shows error
code: tE1 or tE2
Temperature sensor failure. Turn off the dryer and call for service.
Lint on clothes Lint fi lter not cleaned properly.
Laundry not sorte
d properly.
Excess static in clothes.
Dryer is overloaded.
Tissue, paper, etc., left in pockets.
Remove the lint from the fi lter before every load.
With the lint removed, hold the fi lter up to a light
to see if it is dirty or clogged. If it looks dirty,
follow the cleaning instructions in the Care and
Cleaning Section. With some loads that produce
high amounts of lint, it may be necessary to clean
the fi lter during the cycle.
Some fabrics are lint producers (i.e., a fuzzy white
cotton towel) and should be dried separately from
clothes that are lint trappers (i.e., a pair of black
linen pants).
Use a fabric softener to reduce static electricity.
Be sure to follow the manufacturer’s instructions.
Overdrying a load of laundry can cause a buildup
of static electricity. Adjust settings and use a
shorter drying time, or use AUTO DRY cycles.
Divide extra large loads into smaller loads for drying.
Check pockets thoroughly before washing and
drying clothes.
Steam Features Not
W
orking
Ste
am is not generated and no error
code is displayed.
Garments are still wrinkled at the end
of the STEAM REFRESH cycle.
Water drips down the door during
steam cycles.
Drum does not turn during steam cycles.
Cannot see steam vapor at the
beginning of the cycle.
Odors are not completely removed at
the end of the STEAM REFRESH cycle.
Check for condensation on the inside of the door
during steam portion of the cycle. Steam is not
directly visible. This is normal.
Check steam feeder drawer:
(1) Make sure steam feeder is fi lled with water to
the MAX line.
(2) Make sure steam feeder is seated properly
and drawer is fully closed.
(3) Turn the dryer off , then turn back on and
restart the steam cycle.
DO NOT USE DISTILLED WATER - The water level
sensors in the steam generator will not work.
Steam feeder pump not working - call for service.
Load only one to fi ve garments (or a single bulky
item). Do not mix fabric types.
STEAM REFRESH is most eff ective on 70/30
cotton/polyblends. Do not use on 100% cotton items.
Steam is invisible. However, under some conditions,
the condensed fog may be seen, or condensation
will form on the inside of the door glass and may
be seen dripping down the glass.
The drum is turned off so that the steam vapor
remains in the drum. The drum will turn for only a few
seconds, once a minute.
Steam is released at diff erent stages of the cycle
for each option. Steam cannot be seen, but
condensation may form on the inside of the door
when steam is being generated.
Some odors are diffi cult to remove. Fabrics containing
certain diffi cult odors or very strong odors may not refresh
well and should be washed or dry cleaned instead.
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