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Page
55
Troubleshooting
Some
Quick
and
Easy
Tips
for
Resolving
Problems
Symptoms
Possible
Cause(s)
Possible
Solution(s)
Page(s)
Picture
Reception
Poor
or
no
picture.
?
TV
station
problems.
Try
a
different
channel.
8/9/20
?
Video
menu
not
adjusted
properly.
Check
Video
menu
option
settings.
36
Local
interference.
?
Check
for
disturbing
source.
The
following
may
cause
image
problems
or
distortion:
Electrical
appliances,
powerful
lights,
cars,
trucks;
computers
or
portable
phones;
medical
equipment.
?
Appliance
too
close
to
TV.
If
possible
increase
the
distance
between
the
TV
and
the
offending
appliance.
Or
shut
one
of
them
off.
Poor
or
no
color.
?
Sub-standard
broadcast.
Try
a
different
channel.
8/9/20
?
Sub-standard
cable
signal.
Notify
cable
company
of
reception
problem.
If
a
VCR
is
connected,
play
a
tape.
Picture
wobbles
?
RF
not
connected,
loose.
Make
or
tighten
connection.
12/15
or
drifts.
?
Local
interference.
Try
different
channel.
8/9/20
Turn
off
interfering
appliance.
?
Scrambled
CATV
channel.
Tune
to
unscrambled
channel.
8/9/20
No CATV
reception.
?
Cable
not
connected.
Connect
cable
to
Antenna/Cable
(RF)
jack.
13/15
?
Cable
service
interrupted.
Contact
cable
service.
?
Antenna
set,
not
CATV.
Select
'Cable
TV'
in
Setup
menu,
run
Auto
Program.
19
Normal
picture,
poor
?
Audio
muted.
Press
MUTE
or
volume
right
key
to
increase
8/9
or
no
sound.
sound
level.
?
Broadcast
problem.
Try
a
different
channel.
8/9/20
?
A/V
cables
incorrectly
connected.
Install
A/V
cables
correctly.
14/15/17/18
?
Audio
Out
cable
wrong.
Install
Matrix
Out
external
amplifier/speaker
18
cable
correctly.
?
Front
Surround
turned
off.
Turn
Front
Surround
On
in
the
Audio
menu.
35
?
No
2nd
Audio/
SAP
on
program.
Choose
another
audio
mode
option
or
a
35
different
program.
Snowy
or
?
Wrong
Ant.
connection/location.
Move
antenna,
check
connection/location.
12/15
Poor
Picture.
?
TV/VCR
button
set
wrong.
Set
TV/VCR
button
on
VCR
correctly.
?
Wrong
output
channel
selected.
Set
output
channels
on
all
A/V
equipment
to
14/15
same
channel
(3
or
4).
?
Loose
connection.
Check
that
all
connections
are
correct.
12-18
?
Broadcast
problem.
Try
another
channel.
8/9/20
?
Video
menu
options
set
wrong.
Check
Video
menu
brightness
controls.
36
TV
turns
Off.
?
Sleep
Timer
turned
TV
Off.
Turn
TV
back
on.
8/9/20
?
Off
Timer
turned
TV
Off.
Turn
TV
back
on.
8/9/20
?
Power
failure.
Check
other
power
outlets.
?
Power
outlet
controlled
by
switch.
Connect
TV
power
cord
to
outlet
that
is
(Switch
turned
off.)
not
controlled
by
a
switch.
TV
turns
On.
?
On
Timer
turned
TV
On.
Disable
On/Off
Timer.
29
TV
does
not
turn
?
On/Off
Timer
option
disabled.
Go
to
Timer
option
in
Setup
menu
and
29
On/Off
per
On/Off
Timer
enable
On/Off
Timer.
settings.
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