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Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM3
Charging the headset
The headset contains a built-in lithium-ion rechargeable battery. Use the supplied USB Type-C cable to charge the
headset before use.
Hint
You can also use the supplied USB Type-C cable to connect to a running computer to charge the headset.
If charging starts while the headset is turned on, the headset will turn off automatically.
Note
Charging may not be successful with cables other than the supplied USB Type-C cable.
Charging may not be successful or require more charging time depending on the type of USB AC adapter.
When the headset is connected to an AC outlet or computer, all operations such as turning on the headset, registering or
connecting to Bluetooth devices, and music playback cannot be performed.
The headset cannot be charged when the computer is in standby (sleep) or hibernation mode. In this case, change the computer
settings to charge the headset once again.
If the headset is not used for a long time, the rechargeable battery usage hours may be reduced. However, the battery life will
improve after a few recharges.
If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over-discharge.
If the headset is not used for a long time, it may take longer to charge the battery.
If the headset detects a problem while charging due to the following causes, the indicator (red) flashes. In this case, charge once
again within the charging temperature range. If the problem persists, consult with your Sony dealer.
Connect the headset and an AC outlet.
Use the USB Type-C cable (supplied) and a USB AC adapter (sold separately) to connect the headset to an AC
outlet.
The indicator (red) of the headset lights up.
Charging is completed in about 3 hours (*) and the indicator (red) goes off automatically.
After charging is complete, disconnect the USB Type-C cable.
1
Time required for charging the empty battery to its full capacity. The charging time may differ depending on the conditions of use.
*
14
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