User Manual GE Profile JGP940SEK2SS Series 30" Built-In Gas Cooktop

Parts
- If a service part or accessory is no longer available, there is
not a compatible part we can substitute.
- You may be able to locate the part through another source.
Check for an authorized GE Appliances Parts distributor in
your area who may still have the item in inventory. You may
also be able to find the part by conducting an online search
using the part number. Some online parts distributors or
other sites that sell used or refurbished parts may still have
the item in stock.
- If you are unsure which part number you need, locate the
model number of your appliance and find your model on our
Parts and Accessories web site. From there you will be able
to access assembly diagrams that identify replacement parts
from each section of the appliance. If you are unable to
locate your model number or find it on our Parts and
Accessories site, please Contact Us for guided assistance.
Appliances
- When an appliance is no longer manufactured, there is
always a remote possibility it could still be in stock in a
dealer's inventory. Since we are unable to confirm which
models remain in stock at dealer sites, use our Where to Buy
site for a listing of dealers near you to contact. If the model
you would like is not available with any of those dealers, try
expanding your search area.
- Our site provides specifications and product information on
many of our appliances that are no longer manufactured. If
you cannot find your model on our site, Contact Us for
assistance. We can often help provide the specifications you
need, or even assist you with finding a comparable model.
Publications
- Appliances that are 20+ years old may have limited
literature availability (owner's manuals, installation
instructions, energy guide labels, templates, and wiring
diagrams). If you are unable to find literature for your model
on our site, Contact Us for assistance. In some cases, we
may be able to locate the materials.

In order to return damaged or unneeded parts, you need to
complete
the online returns process and get a Return Materials
Authorization
(RMA) number. Through this process, you will be given
instructions
on how to return the item, including the return shipping
address. A
RMA number is required for a return and must be visible on
the return
package or the return will not be processed.

Parts and accessories may be returned for credit up to 90
days from
the date the part or accessory was shipped to you from our
warehouse. Returns need at least one billing cycle (30 days)
to be
processed before your account can be credited.
- 30 Day Return Policy Items may be returned within 30 days
from the
date they were shipped from our warehouse without a
restocking fee.
- 31-90 Day Return Policy Items may be returned within 31-90
days
from the date they were shipped from our warehouse. A $15
restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped more
than 90
days ago cannot be returned.