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18
Eliminating minor faults yourself
Before you call customer service: Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
Appliance
Ice maker
Fault Possible cause: Remedial action
Appliance has
no refrigerating
capacity. Interior
light does not
function. The display
does not illuminate.
Power failure; the fuse has been switched off;
the mains plug has not been inserted properly.
Check whether the power is on. The appliance
must be switched on. Check whether the mains
plug is secure.
The refrigerating unit
is switching on
more frequently
and for longer.
Appliance door opened frequently. Do not open the door unnecessarily.
Large amounts of fresh food have been put away. Activate super function.
The ventilation openings have been covered. Remove obstructions and dirt.
The temperature in
the refrigerator
compartment is
too cold.
Temperature in the refrigerator compartment has
been set too low.
Select a warmer temperature (see “Setting the
temperature”, page 9)
The temperature in
the freezer
compartment is
too cold.
Temperature in the freezer compartment has
been set too low.
Select a warmer temperature (see “Setting the
temperature”, page 9)
Interior light does
not function.
The bulb is defective. Replace bulb (see “Changing light bulbs”,
page 21).
Light switch is sticking. Check whether it can be moved.
You experience
unpleasant odours.
Strongly smelling food is not sealed. Cleaning the appliance. Seal strongly smelling
food (see “Odours”, page 16).
Fault Possible cause: Remedial action
The ice maker
doesn’t work.
Ice maker is not connected to the mains supply. Call customer service.
Ice maker does not contain any fresh water. Ensure that the water is properly connected.
If it is, call the customer service.
The freezer space temperature is too high. Check the freezer space temperature. Reduce
it where necessary.
The ice maker does
not make enough
ice or the ice is
deformed.
The appliance or ice maker has only just been
switched on.
Approx. 24 hours is needed until ice production
starts.
A lot of ice has been taken. Approx. 24 hours is needed until the ice cube
container is filled again.
Low water pressure. The water pressure must be between 1.7 bar
and 10 bar so that the appliance works properly.
The water filter is bunged up or used. Change the water filter.
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