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16
ACCESSORIES
The following accessories are available for your refrigerator. To
order an accessory, call 1-866-664-2449, and ask for the part
number listed below or contact your authorized Whirlpool dealer.
affresh
®†
Stainless Steel Cleaner:
In U.S.A., order Part #W10355016
In Canada, order Part #W10355016B
affresh
®
Stainless Steel Wipes:
In U.S.A., order Part #W10355049
In Canada, order Part #W10355049B
affresh
®
Kitchen & Appliance Cleaner:
In U.S.A., order Part #W10355010
In Canada, order Part #W10355010B
Temperature is
too warm
New installation - Allow 24 hours following installation for the refrigerator to cool completely.
Door(s) opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door
openings and keep doors fully closed.
A large amount of warm food has been recently added - Allow several hours for refrigerator to return to
normal temperature.
Check that the Temperature controls are set correctly for the surrounding conditions - Adjust the
controls to one setting colder. Check temperature in 24 hours. See “Using the Controls.”
There is interior
moisture buildup
NOTE: Some
moisture buildup is
normal.
Humid room - Contributes to moisture buildup in the refrigerator.
Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door
openings and keep door fully closed.
The ice maker is
not producing ice
or not enough ice
(on some models)
The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water
shut-off valve fully open.
A kink in the line can reduce water flow - Straighten the water source line.
Ice maker is not turned on - Make sure the ice maker wire shut-off arm or switch (depending on model) is in
the On position.
New installation - Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full
ice production.
Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See “Water Supply Requirements.”
The ice cubes are
hollow or small
(on some models)
NOTE: This is an
indication of low
water pressure.
The water valve is not completely open - Turn the water shut-off valve fully open.
A kink in the line can reduce water flow - Straighten the water source line.
A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See “Water Supply Requirements.”
If questions regarding water pressure remain, call a licensed, qualified plumber.
Off-taste, odor, or
gray color in the
ice (on some
models)
New plumbing connections can cause discolored or off-flavored ice - Discard the ice and wash the ice
storage bin. Allow 24 hours for the ice maker to make new ice and discard the first 3 batches of ice produced.
Ice stored too long can develop an off-taste - Discard ice. Wash ice bin. Allow 24 hours for ice maker to
make new ice.
Food odor transferring to ice - Use airtight, moisture proof packaging to store food.
There are minerals (such as sulfur) in the water - A water filter may need to be installed to remove the
minerals.
If you experience Possible Causes and/or Recommended Solutions
†
®
affresh is a registered trademark of Whirlpool U.S.A.
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