User Manual GE Hotpoint CTX21DABRRAA 20.6 Cu. Ft. Top-Mount No-Frost Refrigerator

Parts
- If a service part or accessory is no longer available, there
is not a compatible part we can substitute.
- You may be able to locate the part through another
source. Check for an authorized GE Appliances Parts
distributor in your area who may still have the item in
inventory. You may also be able to find the part by
conducting an online search using the part number. Some
online parts distributors or other sites that sell used or
refurbished parts may still have the item in stock.
- If you are unsure which part number you need, locate the
model number of your appliance and find your model on
our Parts and Accessories web site. From there you will be
able to access assembly diagrams that identify
replacement parts from each section of the appliance. If
you are unable to locate your model number or find it on
our Parts and Accessories site, please Contact Us for
guided assistance.
Appliances
- When an appliance is no longer manufactured, there is
always a remote possibility it could still be in stock in a
dealer's inventory. Since we are unable to confirm which
models remain in stock at dealer sites, use our Where to
Buy site for a listing of dealers near you to contact. If the
model you would like is not available with any of those
dealers, try expanding your search area.
- Our site provides specifications and product information
on many of our appliances that are no longer
manufactured. If you cannot find your model on our site,
Contact Us for assistance. We can often help provide the
specifications you need, or even assist you with finding a
comparable model.
Publications
- Appliances that are 20+ years old may have limited
literature
availability (owner's manuals, installation instructions,
energy guide labels, templates, and wiring diagrams). If you
are unable to find literature for your model on our site,
Contact Us for assistance. In some cases, we may be able
to locate the materials.

All parts and accessories have a limited one-year warranty,
with the exception of water filters, which have a 30-day
warranty. If your part fails because of a manufacturing
defect within one year from the date of original purchase,
we will provide a new or, at our option, rebuilt part
without charge. Return the defective part to the vendor
from whom it was purchased with a copy of the "proof of
purchase." If the part is defective it will be exchanged.
This warranty does not cover parts which are improperly
installed, damaged, abused or used for other than the
intended purpose. It does not include cost of returning the
part to the vendor from which it was purchased, labor to
remove, install or diagnose the failure, parts used
in commercial applications, incidental or consequential
damage caused by possible defects with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive remedy is part exchange as provided in this
Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest
period allowed by law.

Parts and accessories may be returned for credit up to 90
days from the date the part or accessory was shipped to
you from our warehouse. Returns need at least one billing
cycle (30 days) to be processed before your account can
be credited.
- 30 Day Return Policy Items may be returned within 30
days from the date they were shipped from our warehouse
without a restocking fee.
- 31-90 Day Return Policy Items may be returned within 31-
90 days from the date they were shipped from our
warehouse. A $15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped more
than 90 days ago cannot be returned.