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Problem Cause Solution
Always empty the coffee grounds
container while the machine is switched
on. If you empty the coffee grounds
container when the machine is switched
off, the coffee grounds counter won't
reset.
The coffee grounds
container is too full and
the 'empty coffee
grounds container' light
did not go on.
You removed the drip tray
without emptying the grounds
container.
When you remove the drip tray, also
empty the coffee grounds container
even if it contains only a few coffee
pucks. In this way the coffee grounds
counter will be reset to zero, re-starting
to correctly count the coffee pucks.
I cannot remove the
brew group.
The brew group is not in the
correct position.
Reset the machine in the following way:
close the service door and place back
the water tank. Switch the machine off
and back on again. Try again to remove
the brew group. See chapter 'Removing
and inserting the brew group' for step
by step instructions.
I cannot insert the brew
group.
The brew group is not in the
correct position.
Reset the machine in the following way:
close the service door and place back
the water tank. Leave the brew group
out. Switch the machine off and unplug
it. Wait for 30 sec. and then plug the
machine back in and switch it on. Then
put the brew group in the correct
position and reinsert it into in the
machine. See chapter 'Removing and
inserting the brew group' for step by
step instructions.
The coffee is watery. The brew group is dirty or needs
to be lubricated.
Remove the brew group (see 'Removing
the brew group from the machine'),
rinse it under the tap and leave it to dry.
Then lubricate the moving parts (see
'Lubricating the brew group').
The machine is performing its
self-adjustment procedure. This
procedure is started
automatically when you use the
machine for the first time, when
you change to another type of
coffee beans or after a long
period of non-use.
Brew 5 cups of coffee initially to allow
the machine to complete its self-
adjustment procedure.
The grinder is set to a too
coarse setting.
Set the grinder to a finer (lower) setting.
Brew 2 to 3 drinks to be able to before
taste the full difference.
The coffee is not hot
enough.
The temperature is set too low. Set the temperature to the maximum
(see 'Adjusting the coffee temperature').
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English
English
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