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14
CONCERN POTENTIAL CAUSE COMMON SOLUTION
Appliance runs too
much or too long.
• Room or outside
weather is hot.
• Appliance has recently
been disconnected for
a period of time.
• Large amounts of warm
or hot food have been
stored recently.
• Door is opened too
frequently or too long.
• Door may be
slightly open.
• Temperature Control is
set too low.
• Gasket is dirty, worn,
cracked, or poorly tted.
• It’s normal for the appliance to work harder
under these conditions.
• It takes 24 hours for the appliance to cool
down completely.
• Warm food will cause appliance to run more
until the desired temperature is reached.
• Warm air entering the appliance causes it to
run more. Open doors less often.
• See “DOOR PROBLEMS” in Before You
Call .
• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
• Clean or change gasket (See “Care and
Cleaning Tips”). Worn, cracked or poorly
tting gaskets should be replaced.
Interior temperature
is too cold.
• The unit is in Express
Chill mode.
• Exit Express chill mode by entering into
the options menu on the control panel and
pressing the “set” button once the indicator is
highlighted next to “Express Chill”
Interior temperature
is too warm.
• Temperature Control is
set too warm.
• Door is kept open too
long or is opened
too frequently.
• Door may not be
seating properly.
• Large amounts of warm
or hot food may have
been stored recently.
• Appliance has recently
been disconnected for
a period of time.
• Turn control to a colder setting. Allow several
hours for the temperature to stabilize.
• Warm air enters the appliance every time the
door is opened. Open the door less often.
• See “DOOR PROBLEMS” in Before You Call.
• Wait until the appliance has had a chance to
reach its selected temperature.
• Appliance requires 24 hours to cool
down completely.
External surface tem-
perature is warm.
• The external walls
can be as much as
30°F warmer than
room temperature.
• This is normal while the compressor works to
transfer heat from inside the cabinet.
SOUND AND NOISE
Louder sound levels
whenever appliance
is on.
• Modern appliances
have increased storage
capacity and more
stable temperatures.
They require a high
eciency compressor.
• This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
Longer sound levels
when compressor
comes on.
• Appliance operates at
higher pressures during
the start of the ON cycle.
• This is normal. Sound will level o or
disappear as appliance continues to run.
Popping or cracking
sound when com-
pressor comes on.
• Metal parts undergo
expansion and
contraction, as in hot
water pipes.
• This is normal. Sound will level o or
disappear as appliance continues to run.
Bubbling or
gurgling sound, like
water boiling.
• Refrigerant (used to
cool appliance) is
circulating throughout
the system.
• This is normal.
Before You Call
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