User Manual TCL 50UP120 50" Class P-Series 4K UHD LED Roku Smart TV

There is no charge to activate a TCL Roku TV, or to create and activate a Roku account. Also, TCL Roku TV customer service and technical support are free of charge.

In addition, our customer support agents will never...

Ask for access to your computer.
Ask for your social security number or date of birth.
Ask for passwords for your computer or your Roku account.
Advise you to purchase any sort of anti-virus software.
Please note: The Consumer Electronics industry has seen a rise of websites that mislead consumers into believing they are the official website of manufactures. They often prey on consumers who accidentally misspelled a manufacturer website address and redirect to a website with the same look and feel as the manufacture's then try to charge for support.

Our 4K TVs will support the PS4 Pro in 4K, but there are specific settings that must be changed for this to work.
To change the HDMI mode, go to Settings> TV Inputs>
Select the input where the PS4 is connected and select go to HDMI Mode. There, you will select HDMI 2.0.
Once you’ve made this change, you should be able to select either 2160p- YUV420 or 2160p- RGB in the Resolution menu by going to Settings> Sound and Screen> Video Output Settings>

When shopping for a TV wall mount you will need to first decide what type of mount to purchase and then select one that matches the VESA mount specifications of your television.

After selecting the style of the mount verify the mount supports the VESA pattern of your TV. A VESA hole pattern is measured in both horizontal and vertical distance between the mounting holes. A VESA of 200mm x 200mm means your mounting screw holes are 200mm apart. Check the chart at the end of this document for your VESA TV pattern.

Next confirm that you are using the correct screws to mount your TV. Using screws of the incorrect length can damage your TV, which is not covered under your manufacturers warranty. Typically mounting kits provide screws and some provide spacers. Follow the mounting kits instructions but confirm you are using screws of the appropriate length. Refer to the chart at the end of this document for your correct mounting screw size.

Also confirm that your TV weight does not exceed the maximum weight rating of mount. Refer to the chart at the end of this document for the hanging weight of your TV.

After you have verified the VESA pattern, screw length, and weight requirements of your TV follow the mount manufacturer's instructions for mounting your TV. It is recommended that you take a photo of your serial number tag on the back of your TV prior to mounting. This will allow you to pull up your TV serial number should you require warranty service in the future.

Your TCL Roku TV has built-in Audio Guide which assist users to navigate the on-screen menus. Once this text-to-speech (TTS) feature is activated, Audio Guide will read out text, menu items and other on-screen items. Below are the step-by-step instructions to enable or disable this feature:

Press on your remote to open the main screen.
Scroll up or down and select Settings.
Press the right arrow button and select Accessibility
Press the right arrow button and select Audio Guide
Press the right arrow button and select ON to enable or OFF to disable the text-to-speech feature
TIP: You can also enable and disable Audio Guide by pressing the key four (4) times from your TCL Roku TV remote