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12
Loads are wrinkled
■
Was the load removed from dryer at the end of the cycle?
Remove load as soon as tumbling stops.
■
Was the dryer overloaded?
Dry smaller loads that can tumble freely.
■
Did the load overdry?
Check the manufacturer’s care label. Match dryer setting to
load type. See “Drying, Cycle, and Temperature Tips.”
Odors
■
Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, re-wash and dry the clothing.
■
If the dryer is electric, is it being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
■
If the dryer is gas, there may be a gas leak.
Turn off the gas supply line, leave your house, and then call
your local gas company.
Garment damage
■
Check the following:
Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
Were care label instructions followed?
Were items damaged before drying?
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP
®
factory specified parts. These parts will fit right
and work right, because they are made with the same precision
used to build every new ESTATE
®
appliance. To locate FSP
replacement parts in your area call our Customer Interaction
Center or your nearest designated service center.
For assistance or service
Call the Customer Interaction Center toll free at
1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances
■ Installation information
■ Use and maintenance procedures
■ Accessory and repair parts sales
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
■ Referrals to local dealers, repair parts distributors, and
service companies.
Estate designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the Estate designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write with any questions
or concerns at:
Estate Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the Whirlpool Customer Interaction
Center toll free at
1-800-442-9991
and follow the menu prompts.
Or visit our website at
www.estateappliances.com
and click on
“Buy Accessories Online.”
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