20
LED MONITOR
WWW.SCEPTRE.COM
WWW.SCEPTRE.COM
SCEPTRE E20 Page1
Important Information
Page2 SCEPTRE E20
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
This device may not cause harmful interference
This device must accept any interference received, including interference that my
cause undesired operation.
Please Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Caution: To comply with the limits for an FCC Class B computing device,
always use the signal cord and power cord supplied with this
unit.
The Federal communications Commission warns that changes or modifications to
the unit not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
SCEPTRE E20 Page3
European Notice
CE mark for Class B ITE (Following European standard EN55022/1998;
EN61000-3-2/1995; EN61000-3-3/1995, EN55024/1998,
EN60950/1992+A1+A2+A3+A4+A11)
Radio Frequency Interference Statement
Warning:
This is a Class B product. In a domestic environment, this product may cause
radio interference in which case the user may be required to take adequate
measures.
Canadian Doc Notice
For Class B Computing Devices
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulation of the Canadian Department of Communications.
“Le présent appareil numérique n’èmet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la class B
prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada."
Page4 SCEPTRE E20
Important Information
Electricity is used to perform many useful functions, but it can also cause personal injuries and
property damage if improperly handled. This product has been engineered and manufactured with
the highest priority on safety. However, improper use can result in electric shock and / or fire. In
order to prevent potential danger, please observe the following instructions when installing, operating
and cleaning the product. To ensure your safety and prolong the service life of your Liquid Crystal
Display, please read the following precautions carefully before using the product.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade and the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at the plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Unplug this apparatus during lightening storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
SCEPTRE E20 Page5
Tips and Safety Precautions
This product is designed and manufactured to operate within defined design limits, and misuse may
result in electric shock or fire. To prevent the product from being damaged, the following rules should
be observed for the installation, use and maintenance of the product. Read the following safety
instructions before operating the display. Keep these instructions in a safe place for future reference.
To avoid the risk of electric shock or
component damage, switch off the power
before connecting other components to the
E20 LED MONITOR.
Unplug the power cord before cleaning the
E20 LED MONITOR. Do not use a liquid or
a spray cleaner for cleaning the product.
Do not use abrasive cleaners.
Always use the accessories recommended
by the manufacturer to insure compatibility.
When moving the E20 LED MONITOR
from an area of low temperature to an area
of high temperature, condensation may
form on the housing. Do not turn on the
E20 LED MONITOR immediately after this
to avoid causing fire, electric shock or
component damage.
Do not place the E20 LED MONITOR on
an unstable cart, stand, or table. If the E20
LED MONITOR falls, it can injure a person
and cause serious damage to the
appliance. Use only a cart or stand
recommended by the manufacturer or sold
with the E20 LED MONITOR.
Any heat source should maintain a
distance of at least 5 feet away from the
E20 LED MONITOR, i.e. radiator, heater,
oven, amplifier etc. Do not install the
product too close to anything that
produces smoke or moisture. Operating
the product close to smoke or moisture
may cause fire or electric shock.
Slots and openings in the back and bottom
of the bezel are provided for ventilation. To
ensure reliable operation of the E20 LED
MONITOR and to protect it from
overheating, be sure these openings are
not blocked or covered. Do not place the
E20 LED MONITOR in a bookcase or
cabinet unless proper ventilation is
provided.
It is not recommended to use the E20 LED
MONITOR in a portrait format (by rotating
90 degrees) under high temperature
environment (25°C or higher), since this
would retard heat dissipation and would
eventually damage the monitor.
Never push any object into the ventilation
slots of the E20 LED MONITOR. Do not
place any objects on the top of the Product.
It could short circuit parts causing a fire or
electric shock. Never spill liquids on the
E20 LED MONITOR.
The E20 LED MONITOR should be
operated only from the type of power
source indicated on the label. If you are not
sure of the type of power supplied to your
home, consult your dealer or local power
company.
The power cable must be replaced when
using different voltage from that specified
in the User Manual. For more information,
contact your dealer.
The E20 LED MONITOR is equipped with
a three-pronged grounded plug, a plug
with a third (grounding) pin. This plug will
fit only into a grounded power outlet as a
safety feature. If your outlet does not
accommodate the three-wire plug, have an
electrician install the correct outlet, or use
an adapter to ground the appliance safely.
Do not defeat the safety purpose of the
grounded plug.
Page6 SCEPTRE E20
Do not overload power strips and
extension cords. Overloading can result in
fire or electric shock.
The wall socket should be installed near
the equipment and should be easily
accessible.
Only the marked power source can be
used for the product. Any power source
other than the specified one may cause
fire or electric shock.
Do not touch the power cord during
thunderstorms. To avoid electric shock,
avoid handling the power cord during
electrical storms.
Unplug the unit during a lightning storm or
when it will not be used for a long period of
time. This will protect the E20 LED
MONITOR from damage due to power
surges.
Do not attempt to repair or service the
product yourself. Opening or removing the
back cover may expose you to high
voltages, the risk of electric shock, and
other hazards. If repair is required, please
contact your dealer and refer all servicing
to qualified service personnel.
Keep the product away from moisture. Do
not expose this appliance to rain or
moisture. If water penetrates into the
product, unplug the power cord and
contact your dealer. Continuous use in this
case may result in fire or electric shock.
Do not use the product if any abnormality
occurs. If any smoke or odor becomes
apparent, unplug the power cord and
contact your dealer immediately. Do not try
to repair the product yourself.
Avoid using dropped or damaged
appliances. If the product is dropped
and the housing is damaged, the internal
components may function abnormally.
Unplug the power cord immediately and
contact your dealer for repair. Continued
use of the product may cause fire or
electric shock.
Do not install the product in an area with
heavy dust or high humidity. Operating the
product in environments with heavy dust or
high humidity may cause fire or electric
shock.
Hold the power connector when removing
the power cable. Pulling the power cable
itself may damage the wires inside the
cable and cause fire or electric shocks.
When the product will not be used for an
extended period of time, unplug the power
connector.
To avoid risk of electric shock, do not touch
the connector with wet hands.
If any of the following occurs please
contact the dealer:
o The power connector fails or
frays.
o Liquid sprays or any object
drops into the E20 LED
MONITOR.
o The Display is exposed to rain or
other moisture.
o The Display is dropped or
damaged in any way.
o The performance of the Display
changes substantially.
Operating environment: Temperature: 5°C
~ 35°C, Humidity: 10% to 90%
non-condensing, Altitude: 0~10,000 ft.
SCEPTRE E20 Page7
Table of Contents
Important Information .................................................................................................................................1
FCC Compliance Statement ......................................................................................................................2
Important Information .................................................................................................................................4
Tips and Safety Precautions ......................................................................................................................5
Table of Contents .......................................................................................................................................7
Opening the Package ................................................................................................................................9
Package Contents ......................................................................................................................................9
Installing or Uninstalling the Base .............................................................................................................9
Setting Up Your Monitor ...........................................................................................................................10
For Microsoft Windows 8 .........................................................................................................................10
Mounting Preparations ............................................................................................................................. 11
Identifying Front and Rear Panel.............................................................................................................12
Front View .....................................................................................................................................12
Connections ..................................................................................................................................13
Understanding Your Cables & Connections .................................................................................13
Connecting the LED Monitor ...................................................................................................................14
If You have DVI Connection on Your Video Card… .....................................................................14
If You have VGA Connection on Your Video Card… ...................................................................15
If You have HDMI Connection on Your Cable or Satellite Box… ................................................16
On Screen Display (OSD) Menu .............................................................................................................17
PICTURE SETTINGS ...................................................................................................................18
COLOR ADJUST ..........................................................................................................................19
IMAGE ...........................................................................................................................................20
SIGNAL SOURCE ........................................................................................................................21
OSD MENU ...................................................................................................................................22
MISC. ............................................................................................................................................23
Supported PC Resolution ........................................................................................................................24
Supported Video Resolution ....................................................................................................................24
Troubleshooting .......................................................................................................................................25
How do I clean the LED Monitor?............................................................................................................28
Specification .............................................................................................................................................29
Call Us If You Need Help! ........................................................................................................................30
LIMITED PRODUCT WARRANTY ..........................................................................................................31
Disclaimer & Copyright Information .........................................................................................................33
Page8 SCEPTRE E20
Dear SCEPTRE Customer,
Congratulations on your new SCEPTRE E20 LED monitor purchase. Thank you for your support. To
ensure safety and many years of trouble free operation of your LED monitor, please read the manual
carefully before making any adjustments, and keep them in a safe place for future reference. We hope
you enjoy your new SCEPTRE monitor.
For technical assistance, please call 1800-788-2878 and select option 3 or email our tech support
group at SceptreTS@SCEPTRE.com.
For all other inquiries, please call 1800-788-2878 and select option 4 or email our customer service
group at SceptreC[email protected]om.
Live Chat also available during business hours M-F 8:30AM-5:30PM.
We recommend you register your SCEPTRE monitor by going to our website
http://sceptre.com/registration.html.
SCEPTRE E20 Page9
Opening the Package
The SCEPTRE E20 LED monitor is packaged in a carton together with standard accessories. The weight of the LED
display is approximately 5.84 lbs. Since the LED panel can be easily scratched or broken, please handle the product
gently. Never place the unit on a surface with the glass facing downwards unless it is on a protective padding. When
opening the carton, make sure the product is in good condition and that all the standard accessories and items are
included. After unpacking your LED monitor, be sure to save the original box and all packing materials for future
shipping needs.
Package Contents
Monitor Display x 1
Monitor Base x 1
User Manual x 1
Power Cord x 1
VGA Cable x 1
Installing or Uninstalling the Base
1. Please place the base on a flat surface (i.e. table). Hold the monitor directly 90 degrees above the base.
Connect the monitor to the base by inserting the monitor into the base. To remove the base simply look at the
bottom of the base and unlock the two buckles at the bottom of the base.
Page10 SCEPTRE E20
Setting Up Your Monitor
The following are general short steps to setup and use the monitor with your PC
under the Windows 7 operating system.
1. After you have installed the base, connect your VGA or DVI cord to both the
monitor and PC and turn on the PC and the monitor.
2. Under Windows, use your mouse to right click on the wallpaper and select the
RESOLUTION option.
3. Change your resolution to 1600x900 and click on APPLY.
For Microsoft Windows 8
1. After you have installed the base, connect your VGA or DVI cord to both the
monitor and PC and turn on the PC and the monitor.
2. Under Windows, use your mouse to select Desktop.
3. Once you’re on the desktop, right-click on the wallpaper and select the
RESOLUTION option.
4. Change your resolution to 1600x900 and click on APPLY.
SCEPTRE E20 Page11
Mounting Preparations
1. Place the monitor on a flat surface with cloth so the bezel does not get scratched. Look at the
base where the two buckles are located. Pull / expand them outwards while pulling on the base
and it will come off.
2. The monitor is ready for mounting. Unfortunately you cannot remove the neck piece.
Please note : The mounting pattern of the monitor is 100mm x 100mm using M4 metric system screws.
The screw depth of the mounting pattern should not exceed 7mm. The 4 screws removed are for
securing the monitor stand only. If you are mounting the monitor please consult a qualified installer
for further instructions on bracket support and wall support.
Page12 SCEPTRE E20
Identifying Front and Rear Panel
Front View
POWER INDICATOR - If light is blue, the monitor is turned on. If the light is blinking blue, the monitor
is turned on but not receiving a signal from the computer.
NATIVE RESOLUTION - This monitor’s clearest picture is produced under its native resolution. The
native resolution of the monitor is 1600x900 at 60 Hz refresh rate.
MENU – Menu button brings up the on screen menu. When the on screen menu is being displayed
the menu button functions as ENTER.
DOWN – The down button navigates the selection on the on screen menu downwards. When an
option is being adjusted, the down button decreases the adjustment. This button is also the hotkey for
volume down.
UP – The up button navigates the selection on the on screen menu upwards. When an option is
being adjusted, the up button increases the adjustment. This button is also the hotkey for volume up.
EXIT – The exit button exits either the on screen menu or your current selected option.
- The power button turns the monitor on or off.
SCEPTRE E20 Page13
Connections
HDMI – HDMI stands for High Definition Multimedia Interface. This connection is for A/V devices
such as Blu-ray player, DVD player or game consoles such as Playstation®3.
DVI – DVI stands for Digital Video Interface. This connection is for computers to send video signals to
the monitor digitally so that colors and video are more accurate and vivid.
VGA – VGA stands for Video Graphics Array. This connection is for computers to send video signals to
the monitor by an analog signal. This method of connection is the most commonly used connection.
AUDIO IN – This connection is for audio out from the PC to connect to the monitor.
POWER – This plug is responsible for providing power to the monitor.
Understanding Your Cables & Connections
Cable
Name
Cable Picture
Corresponding Connection
Picture
DVI
(digital video)
VGA
(analog
video)
3.5 mm
Mini-jack
HDMI
*The cables above do not represent the package’s actual content.
Page14 SCEPTRE E20
Connecting the LED Monitor
If You have DVI Connection on Your Video Card…
1. Make sure the power of E20 LED MONITOR is turned off.
2. Obtain a DVI cable and connect to the DVI connection on your PC. Connect the other
end of the cable to your E20 LED MONITOR.
3. Turn on the power of both the E20 LED MONITOR and the PC.
Please Note:
Some video cards may have their DVI connection turned off by default. If you do
not get video, please consult your video card’s technical support.
The PC’s clearest picture is produced under 1600x900 at 60 Hz.
SCEPTRE E20 Page15
If You have VGA Connection on Your Video Card…
1. Make sure the power of E20 LED MONITOR is turned off.
2. If you were previously using a CRT (bulky) monitor, please hook up your old
monitor first and make sure your refresh rate is set to 60 Hz frequency before using the
E20 LED MONITOR. You can find the refresh rate information and change it by RIGHT
CLICKING on the desktop with nothing selected. After you have right clicked, select the
PROPERTIES option. Click on the SETTINGS tab. Click on the ADVANCED button.
Click on the MONITOR tab. In that tab, change the refresh rate to 60 Hz and click on
APPLY. After the refresh rate changed, please shut down the computer and monitor.
3. Obtain the VGA cable and connect to the VGA connection on your PC. Connect the
other end of the cable to your E20 LED MONITOR.
4. Turn on the power of both the E20 LED MONITOR and the PC.
Please Note:
The PC’s clearest picture is ran with 1600x900 at 60 Hz.
Page16 SCEPTRE E20
If You have HDMI Connection on Your Cable or Satellite Box…
1. Make sure the power of the E20 LED MONITOR is turned off.
2. Obtain a HDMI cable and connect one end to the back of the monitor and the other end
to the back of the cable or satellite box.
3. Turn on the power of both the E20 LED MONITOR and the cable or satellite box.
Please Note:
Make sure to set audio output from your cable or satellite box to PCM output.
Please refer to the cable or satellite company for more information.
SCEPTRE E20 Page17
On Screen Display (OSD) Menu
The OSD menu of the monitor provides various adjustments for the monitor such as color, brightness,
contrast, and volume…..etc.
When you press the MENU button on the monitor, the OSD screen will appear. Select each of the
functions with the UP or DOWN buttons. Use the MENU button again to enter each of the function or
when you’re in the function already, use the MENU button to select the option you want to adjust. Use
the UP or DOWN buttons to adjust each option’s values. When you want to exit press the EXIT
button.
Page18 SCEPTRE E20
PICTURE SETTINGS
This function adjusts the brightness and contrast of the LED Monitor.
1. To use this function, press MENU to open the OSD then highlight PICTURE SETTINGS
function by pressing the UP or DOWN button.
2. Press MENU again to enter the function.
3. Press UP or DOWN button to select BRIGHTNESS or CONTRAST to adjust.
4. Press MENU to select the option you want to adjust.
5. Use the UP or DOWN button to adjust the values.
Please Note:
BRIGHTNESS adjusts the black level in a picture. If the value is adjusted too high,
the picture will look washed out. If too low, the picture will not have much detail in
dark colors.
CONTRAST adjusts the white levels in a picture. If the value is adjusted too high,
the picture will not have any details in bright parts of the picture. If it sets too low,
the picture will looked washed out.
DCR is a function that automatically adjusts the contrast for you depending
on the graphics displayed at the time.
SCEPTRE E20 Page19
COLOR ADJUST
This function adjusts the overall balance of white colors in a picture in large increments. Color
temperature consists of COOL, NORMAL, WARM, and USER COLOR.
1. To use this function, press MENU to open the OSD then highlight COLOR ADJUST function
by pressing the UP or DOWN button.
2. Press MENU again to enter the function.
3. Press UP or DOWN button to select the option you want.
4. Press MENU to finalize your selection.
5. If you have selected USER, use the UP or DOWN button and the MENU button to adjust the
values.
a. COOL – This option adjusts the white balance towards the blue color giving the
picture a bluish tint and cooler look.
b. NORMAL – This option adjusts the white balance to give the picture a no biased
white color.
c. WARM – This option adjusts the white balance towards the red color giving the
picture a reddish tint and warmer look.
d. USER COLOR – This option lets the user adjust the white balance by tweaking
the RED, GREEN, and BLUE color.
Page20 SCEPTRE E20
IMAGE
This function adjusts the image of the monitor.
1. Press MENU to open the OSD then highlight IMAGE by pressing the UP or DOWN buttons.
2. Press MENU to enter the function.
3. Press the UP or DOWN buttons to select the option you want to adjust and press MENU to
enter the option.
4. Use the UP or DOWN buttons to adjust the values.
a. AUTO ADJUST – This option automatically adjusts the image for you.
b. H. POSITION – This option adjusts the horizontal position of the image.
c. V. POISTION – This option adjusts the vertical position of the image.
d. CLOCK – This option adjusts the picture clarity by large increments.
e. PHASE – This option adjusts the picture clarity by small increments.
f. SHARPNESS – This option adjusts the sharpness of the picture.
Please Note:
Always use auto adjust first to adjust the image.
This option is only available with a VGA connection. The image option will
be disabled if you are using HDMI or DVI.
SCEPTRE E20 Page21
SIGNAL SOURCE
This function selects the source of the monitor.
1. Press MENU to open the OSD then highlight SIGNAL SOURCE by pressing the UP or
DOWN buttons.
2. Press MENU to enter the function.
3. Press the UP or DOWN buttons to select the source you want to change to.
Page22 SCEPTRE E20
OSD MENU
This function allows you to change the language of the OSD and adjust the OSD options.
1. Press MENU to open the OSD then highlight SETUP MENU by pressing the UP or DOWN
buttons.
2. Press MENU to enter the function.
3. Press the UP or DOWN buttons to select the option you want to change to and press MENU
to begin adjusting the option
a. LANGUAGE – This option selects various languages for the OSD.
b. OSD H. POSITION – This option changes the horizontal position of the OSD.
c. OSD V. POSITION – This option changes the vertical position of the OSD.
d. OSD TIMER – This option changes how long the OSD menu will stay up.
e. TRANSLUCENCE – This option adjusts the transparency of the OSD menu.
Please Note:
Changing the language of the OSD will alter all the messages and OSD language of the
monitor. There is no reset for this function.
SCEPTRE E20 Page23
MISC.
This function changes various miscellaneous options.
1. Press MENU to open the OSD then highlight MISC. by pressing the UP or DOWN buttons.
2. Press MENU to enter the function.
3. Press the UP or DOWN buttons to select the option you want to change to and press MENU
to begin adjusting the option
a. VOLUME – This option adjusts the volume of the speakers in the monitor.
b. ALL RESET – This option resets all values in the OSD back to factory standard.
c. SCALE – This option forces the picture into 16:9 or 4:3 mode.
d. INFORMATION – This option shows the current video signal’s resolution and
syncing frequency.
Page24 SCEPTRE E20
Supported PC Resolution
RESOLUTION & REFRESH RATE
1600 x 900 @ 60Hz
1440 x 900 @ 60Hz
1280 x 1024 @ 60Hz
800 x 600 @ 60Hz
640 x 480 @ 60Hz
Supported Video Resolution
VIDEO RESOLUTION
480p
720p
1080i
1080p (scaled)
*Once a mode is optimized, there is no need to make any further adjustment as long as the VGA card
remains unchanged. **Specifications are subject to change without notice.
SCEPTRE E20 Page25
Troubleshooting
Problem
Possible solutions
DISPLAY IS UNCLEAR
AND UNSTABLE
To stabilize and clarify your display, use the AUTO ADJUST function or
change the resolution to the display’s optimal setting 1600x900 at
60Hz, then AUTO ADJUST.
THERE IS NO LED
DISPLAY or SCREEN
SAYS NO VIDEO
Make sure you switched to the correct source. Check both sources to
see video is on the other source. Check your video cable. It might be
corrupt. Swap out the video cable for another one to see if the monitor
will work. Check your power plug. See if it is fully plugged in on both
the monitor and the wall.
MONITOR SAYS
“SIGNAL OUT OF
RANGE”
If you have a CRT monitor, please connect the CRT monitor to the
computer and change the refresh rate down to 60 Hz via your video
card’s display settings menu. After the setting of 60 Hz has been
change you can then use the LED on the computer.
1. To change the setting go to display settings by right clicking
on your desktop with nothing selected. Choose the
PROPERTIES option.
2. Click on the SETTINGS tab, verify the resolution is NOT
higher than 1600x900, and click on the ADVANCED button.
3. Click on the MONITOR tab and change the refresh rate to
60 Hz.
4. Click on OK 2-3 times to finalize your change.
If you do NOT have a CRT monitor or it’s already broken, please make
sure both the E20 LED monitor and your computer is turned off.
1. Turn on the LED monitor and the computer.
2. While the computer is turned on, press the “F8” key on your
keyboard continuously until a selection menu appears and
select the “Safe Mode” option.
3. When you’ve entered Safe Mode please uninstall any video
card driver and monitor driver by using either the “Add /
Remove Programs” icon or going into “System
4. Properties” and manually removing anything under
“Monitors” and “Display Adapters”. After removing all the
drivers, please reboot your computer and you should be
able to see windows. Please install your monitor driver
first, then your video card driver. Please remember to
make sure your refresh rate should be at 60Hz.
I CAN’T OPEN THE
OSD
You need to have a valid video signal going through the monitor before
you can turn on the OSD.
Page26 SCEPTRE E20
Problem
Possible solutions
I CANNOT GET THE
RESOLUTION
1600x900
If you are using DVI, please try out VGA to see if you are able to
achieve that resolution. If your VGA can then, your video card’s DVI
cannot support widescreen resolutions.
Sometimes your video card will not read the monitor correctly and will
not allow you to achieve the resolution you want. Rebooting your
computer will solve the situation.
You can also make sure your video card’s video drivers are up to date.
You can find what video card you have by clicking on START then
RUN. Type in “DXDIAG”. When the diagnostic window pops up, click
on the DISPLAY tab. The program will tell you what video chipset you
have. Copy that name then search it with an online search engine like
GOOGLE™. Find your video card company’s web address and search
for newer drivers. If updating your drivers does not work, you probably
have one of the older video cards and cannot achieve a widescreen
resolution. You’ll need to upgrade your video card to a newer one.
I DO NOT HEAR ANY
SOUND FROM THE
SPEAKERS
Check your 3.5 mm mini-jack cable and see if it is connected correctly
between the computer and the monitor. Check the volume of your
computer and also the volume of the monitor.
THE VIDEO IS TOO
BRIGHT NO MATTER
WHAT I ADJUST
Sometimes having older video cards this type of problem might
happen due to newer LEDs having to provide HD video capability and
not being fully compatible with older video cards. You can try
adjusting the contrast to a lower value and adjust the brightness to
compensate.
THE WORDS AND
VIDEO ARE TOO
BLURRY
Are you using the monitor’s native resolution? If not you’ll need to
switch resolution to the native 1600x900 at 60 Hz to make the words
clearer. If you’re using VGA please do not forget to AUTO ADJUST.
If the words are still blurry, please try enabling or disabling CLEAR
TYPE function from windows.
THE COLORS ARE
NOT CORRECT
Sometimes the colors are not correct because your VGA or DVI cable
is loose or corrupt. Please try reconnecting your cable or swap out
your current cable to see if the problem persists.
HOW DO I RESET THE
MONITOR
Make sure there is a valid video signal to the monitor and press menu
to open the OSD. Look for ALL RESET under MISC. options.
SCEPTRE E20 Page27
Problem
Possible solutions
THE WORDS ARE TOO
SMALL AT 1600x900
At the native resolution of 1600x900, some people might feel that the
words are too small to read. You can change the size of the words in
Windows Operating System via its display properties.
For Windows XP
1. Right click on the background with nothing selected. Left
click on the PROPERTIES option.
2. Click on the SETTINGS tab.
3. Under SETTINGS, click on the ADVANCED button.
4. Under GENERAL tab, change the size of the words by
selecting the option NORMAL SIZE and change it to LARGE
SIZE.
5. Click on OK on all windows to exit.
6. Once you have finished rebooting, the computer is ready for
use.
For Windows VISTA or Windows 7 or Windows 8
1. Right click on the Wallpaper. Left click on the
PERSONALIZE option.
2. Click on ADJUST FONT SIZE (DPI) option on the left
column and
3. Click on CONTINUE.
4. In there you can change the size of the words by changing
from the option DEFAULT SCALE to LARGE SCALE.
5. Click on APPLY to finalize your selection.
6. Once you have finished rebooting, the computer is ready for
use.
I DO NOT HEAR ANY
SOUND FROM THE
SPEAKERS WHEN
USING THE
(OPTIONAL) HDMI
PORT
The monitor only decodes PCM sound signals. Make sure your
video device’s audio output is through HDMI and is outputting PCM
sound format.
I CAN’T GET TO THE
IMAGE OPTION
UNDER THE OSD
Make sure you are using a VGA video connection. If you have DVI or
HDMI, that option will be disabled because it only adjusts analog
signals.
Page28 SCEPTRE E20
How do I clean the LED Monitor?
IMPORTANT
1. The power cable has to be removed from the socket before cleaning
the TV.
2. Do not use volatile solvent (alcohol, rosin, and toluene) to clean the
TV. These types of chemicals might damage the housing and the
LCD glass.
Cleaning the bezel
1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
2. If the bezel is dirty to the point where you cannot simply dry wipe it,
please lightly dampen the wiping material with clean water and wipe
again. Wipe the display with a dry micro-fiber cloth or 100% cotton
cloth afterwards.
Please Note :
Make sure you wring the water out of the cloth before
cleaning the bezel in order to prevent water from
penetrating into the electronics.
Cleaning the Screen
1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
2. The LCD screen glass is extremely fragile. Do not scrape it with any
material. Do not press or tap the screen to avoid cracking. When
the screen is dirty to the point where you cannot simply dry wipe it,
please lightly dampen the wiping material with clean water and wipe
again. Wipe the display with a dry micro-fiber cloth or 100% cotton
cloth afterwards.
SCEPTRE E20 Page29
Specification
Display panel
Active Area / Screen Size
20” (19.5” Diagonal corner to corner)
Aspect Ratio
Widescreen 16 : 9
Resolution
Native: 1600x900
Brightness
180 cd/m
2
Contrast
1000:1 (NATIVE) 5,000,000:1 (DCR)
Response Time
5ms (Gray to Gray)
Viewing Angle
Typical 170/160 Degree
(Horizontal/Vertical)
Colors
16.7M colors (RGB 6-bit+Hi_FRC)
LED Backlight
30,000+ Hours
Monitor Display
Dimension
With Stand: 18.35” x 7.17” x 13.58”
Without Stand: 18.35” x 2.17” x 13.47”
Weight
5.84 lb (with stand), 5.36 lb (without stand)
Power input
100 - 240V AC, 50/60 Hz. 1.1A (Max.)
VESA Hole Pattern
100mm x 100mm (M4 x 7mm screws)
Features
I/O
VGA, DVI, HDMI (HDCP supported), AUDIO IN
SPEAKER OUTPUT
2 Watt x 2
Compliance
FCC, cTUVus, ISTA 3A, WHQL (Windows 8), RoHS
Energy Star
V6.0
*Specifications are subject to change without notice.
Page30 SCEPTRE E20
Call Us If You Need Help!
Products are often returned due to a technical problem rather than a defective
product that may result in unnecessary shipping charges billed to you. Our
trained support personnel can often resolve the problem over the phone or email.
For more information on warranty services or repairs after the warranty period,
please contact our support department at the number below.
For technical help, contact our SCEPTRE Technical Support Group via email or
phone. Please have your SCEPTRE Product Number (P/N), Serial Number
(S/N), and date of purchase available before you call.
Tech Support E-mail: SceptreTS@SCEPTRE.com
Customer Service Email: SceptreCS@SCEPTRE.com
TEL: 626-217-1022
Operation Hours: Mon - Fri at 8:30 AM – 5:30 PM (PST)
16800 East Gale Ave.
City of Industry, CA 91745
TEL : 626-369-3698
FAX : 626-855-5711
Website : www.SCEPTRE.com
SCEPTRE E20 Page31
LIMITED PRODUCT WARRANTY
Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on parts and labor
and is only valid when purchased from an Authorized Reseller, only on new and non-refurbished
product, and available to customers in the Continental US, Alaska, Hawaii and Puerto Rico. See below
for the SCEPTRE Extended Service warranty.
SCEPTRE’s Responsibility
SCEPTRE Displays purchased in the United States are warranted to be free from defects in materials
or workmanship for a period of one (1) year from the date of their original retail purchase. If the unit
fails to conform to this warranty, we will service the monitor using new or refurbished parts.
Service Labor
During a period of one (1) year from the effective warranty date, SCEPTRE will provide, when needed,
service labor to repair a manufacturing defect at SCEPTRE’s own Service Center. To obtain warranty
service in the Untied States, you must first call our Customer Support at (800) 788-2878. The
determination of service will be made by SCEPTRE Customer Support. PLEASE DO NOT
RETURN YOUR UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.
Parts
New or remanufactured replacements for defective parts will be used for repairs by SCEPTRE at its
designated Service Center for one (1) year from the effective warranty date. Such replacement parts
are warranted for the remaining portion of the original warranty period.
Service
During the one (1) year warranty period, SCEPTRE will, at its option and sole discretion, repair or
replace defective parts, including replacement of the entire Panel. The Customer will be required to
ship the unit to the Service Center indicated at the time Customer Support is contacted to make the
necessary repairs, you are responsible for all transportation charges to the service facility. SCEPTRE
is NOT responsible for the de-installation or re-installation of the unit.
Packaging and Shipping Instruction
When you send the product to an authorized SCEPTRE service facility you must use the original
carton box and packing material or an equivalent as designated by SCEPTRE.
Not Covered
This warranty does not cover defects, malfunctions or failures resulting from shipping or transit
accidents, abuse, misuse, operation contrary to furnished instructions, operation on incorrect power
supplies, operation with faulty associated equipment, modification, alteration, improper servicing,
tampering or normal wear and tear or TVs on which the serial number has been removed or defaced.
Image Sticking caused by operating at excessive brightness levels for extended periods or
mishandling are not covered by this warranty.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN
DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. OUR LIABILITY FOR ANY AND ALL
LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING OUR
NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE
Page32 SCEPTRE E20
DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE
DISPLAY. WE SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS OR
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
OR EXCLUSIONS MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. This is the only warranty applicable; no one
is authorized to extend or modify it or to grant any other warranty.
SCEPTRE retains the right to assess all warranty claims and to determine if damages are covered by
the warranty. In case of a claim that is not covered by the warranty, you will be contacted to determine
whether SCEPTRE should repair the damage for a fee or whether the product should be returned to
you as received by the repair center.
Dead Pixel Policy
There are millions of pixels on a LCD screen. Therefore, there is industry standard specification
regarding dead or bad pixels. SCEPTRE sets limit on the LCD at 3 dead pixels in a cluster adjacent to
each other, 5 dead pixels of the same brightness and color. Any number of dead or bad pixels under
the limit is considered normal specification.
Owner’s Responsibility
Effective Warranty Date
Warranty begins on the date of sale to the end user. To ensure warranty service, keep the dated bill or
sale receipt as evidence of the purchase date.
Warranty Service
For warranty service information, contact SCEPTRE Customer Support at (800) 788-2878, 8:30 am to
5:30 pm PST or visit www.SCEPTRE.com. Parts and service labor that are SCEPTRE’s responsibility
(see above) will be provided without charge. Other service is at the owner’s expense. You must
provide the model, serial number and date of purchase. Before you ask for warranty service, read your
User Manual. You might avoid a service call.
Warranty conditions are subject to change, for latest Warranty Terms and Conditions and additional
information regarding your warranty, please see complete details online at www.SCEPTRE.com.
SCEPTRE E20 Page33
Disclaimer & Copyright Information
Microsoft, Windows are registered trademarks of Microsoft Corporation in the
United States and other countries.
This HDTV meets the ENERGY STAR® guidelines under the default
picture setting called POWER SAVING. Changing this setting or
enabling other options will increase power consumption which could
possibly exceed the guidelines of ENERGY STAR®. For more
information on the ENERGY STAR program, please refer
to www.energystar.gov.
“HDMI, the HDMI logo and High-Definition Multimedia
Interface are trademarks or registered trademarks of HDMI
Licensing LLC.”
HDCP is a trademark or registered trademark of Digital Content Protection, LLC.
Sceptre, Inc. shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, Sceptre, Inc. reserves the right
to change product specifications without notice. Information in this document may
change without notice.
No part of this document may be copied, reproduced, or transmitted by any
means, for any purpose without prior written permission from Sceptre, Inc..
SCEPTRE is a trademark or registered trademark of Sceptre Group.
A5成品双面印刷，封面彩色，内印彩色
说明书
M2085A
Sceptre
1.0
14/9/9
750-00-00960
（E205W-1600）
此页为说明，不印
