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7
7. Trouble shooting
The following simple issues can be handled by the user. Please call the after-sale service
department if the issues are not settled.
Inoperation
Whether the freezer is plugged and connected to power;
Low voltage;
Failure power or tripping circuit
Odor
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
Long-term operation of
compressor
It is normal that refrigerator operates for longer time in
summer when the ambient temperature is higher;
Do not put too much food in the freezer at one time;
Do not put foods until they are cooled;
Frequent opening of refrigerator door.
Illuminating light does not
shine
Whether the refrigerator is connected to power,
whether the illuminating light is damaged.
The refrigerator door can not
be properly closed.
The freezer door is stuck by food packages;
Too much food;
Tilt refrigerator.
Loud noises
Whether the food is leveled, whether the refrigerator is
balanced;
Whether the refrigerator parts are properly placed.
7.1 Warm tips:
◆The refrigerator enclosure may emit heat during operation specially in summer, this is caused
by the radiation of the condenser, and it is a normal phenomenon.
◆Condensation: condensation phenomenon will be detected on the exterior surface and door
seals of the freezer when the ambient humidity is large, this is a normal phenomenon, and the
condensation can be wiped away with a dry towel.
◆Buzz: Buzz will be generated by running compressor specially when starting up or shutting
down.
8. TIPS FOR ENERGY SAVING
Try not to open the door too often, especially when the weather is wet and hot. Once you open
the door, close it as soon as possible.
Every now and then check if the appliance is sufficiently ventilated (adequate air circulation
behind the appliance).
In normal temperature conditions, please arrange the thermostat at the middle setting.
Before loading the appliance with packages of fresh food, make sure they are cooled to ambient
temperature.
Ice and frost layer increase energy consumption, so clean the appliance as soon as the layer is 3-5
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