Documents: Go to download!
User Manual
- Owner's manual - (English)
- WD14130FD6 Technical Specifications - (English)
- Installation
- How to use washer
- Maintenance
- Troubleshooting guide
Table of contents
Owner 's Manual Washing Machine
Installation
Removing packing
1. Remove the cardboard box and styrofoam packing.
2. Lift the washing machine and remove the base packing. This will require 2 or more people or a lifting device.
3. Remove the tape securing the power supply cord and drain hose.
4. Remove the inlet hoses from the drum.
• Keep the spanner provided for future use.
• Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation ! Keep all packaging well away from children.
Removing transit bolts
To prevent internal damage during transport, the 4 special bolts are locked. Before operating the washer, remove the bolts along with the rubber bungs. If they are not removed, it may cause heavy vibration, noise and malfunction.
1. Unscrew the 4 bolts with the spanner supplied.
2. Take out the 4 bolts along with the rubber bungs by slightly twisting the bung.
• Keep the transit bolts for future use.
3. Close the holes with the caps supplied.
Installation place requirements
Location
• Level floor : Allowable slope under entire washer is 1˚.
• Power outlet : Must be within 1.5 meters of either side of location of washer. Do not overload the outlet with more than one appliance.
• Additional Clearance : For Wall, 10cm:rear / 2cm : right & left side Do not place, store or use laundry products on top of washer at any time. They can damage the finish or controls.
Positioning
• Install the washer on a flat hard floor.
• Make sure that air circulation around the washer is not impeded by carpets, rugs, etc.
• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials under the washer. Do not build the machine into a closed cupboard.
• If it is impossible to avoid positioning the washer next to a gas cooker or coal burning stove,an insulating(85x60cm) covered with aluminum foil on the side facing the cooker or stove,must be inserted between the two appliance.
• The washer must not be installed in rooms where the temperature can drop below 0°C.
• Please ensure that when the washer is installed, it is easily accessible for a Service Technician in the event of a breakdown.
• With the washer installed, adjust all four feet using the transit bolt spanner provided ensuring the appliance is stable, and a clearance of approximately 20mm is left between the top of the washer and the underside of any work-top.
• This equipment is not designed for maritime use or for use in a mobile installations such as caravans, aircraft etc.
• It is also not intended for commercial or outdoor applications, or washing of items such as foot ware, mats etc.
Electrical connection
• Do not use an extension cord or double adapter.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard.
• Always unplug the machine and turn off the water supply after use.
• Connect the machine to an earthed socket in accordance with current wiring regulations.
• The appliance must be positioned so that the plug is easily accessible.
• Repairs to the washing machine must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause serious injury or malfunction. Contact your local service center
• Do not install your washing machine in rooms where temperature below freezing may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
• If the appliance is delivered in the winter months and temperatures are below freezing : Place the washing machine at room temperature for a few hours before putting it into operation.
CAUTION concerning the Power cord
• Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits. Check the specification page of this owner's manual to be certain.
• Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in an electric shock or fire.
• Periodically examine the cord of your appliance, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer.
• Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance. If the appliance is supplied from a cord extension set or an electrical portable outlet device, the cord extension set on electrical portable outlet device must be positioned so that it is not subject to splashing or ingress of moisture.
• The appliance is not intended for use by young children or infirm persons without supervision.
• Young children should be supervised to ensure that they do not play with appliance.
Connecting water supply hose
• Water supply pressure must be between 100 kPa and 800 kPa (1.0 - 8.0 kgf / cm2 ).
• Do not strip or crossthread when connecting inlet hose to the valve.
• If the water supply pressure is more than 800 kPa, a water pressure reduction device should be installed.
• Periodically check the condition of the hose and replace the hose if necessary
Step1 : Check rubber seal inlet hose
• Two rubber seals are supplied with the water inlet hoses. They are used for preventing water leaks. Make sure the connections to taps are sufficiently tight.
• Do not use pliers,multi grips or leverage tools to tighten. Hand tighten only. Use a cloth if necessary
Step2 : Connect hose to water tap
Type-A : Connecting Screw-type hose to tap with thread
• Screw the hose connector onto water supply tap.
Type-B : Connecting Screw-type hose to tap without thread
1. Unscrew the adapter ring plate and the 4 adapter retaining screws.
2. Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the adapter ring plate and the 4 screws.
3. Push the water supply hose vertically upwards so that the rubber packing within the hose can adhere completely to the tap and then tighten it by screwing it to the right.
Type-C : Connecting one touch type hose to tap without thread
1. Unscrew the adapter ring plate and the 4 adapter retaining screws.
2. Remove the guide plate if the tap is too large to fit the adapter.
3. Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the adapter ring plate and the 4 screws.
4. Pull the connector latch plate down, push the inlet hose onto the adapter, and release the connector latch plate. Make sure the adapter locks into place.
NOTE: After connecting inlet hose to water tap, turn on the water tap to flush out foreign substances (dirt, sand or sawdust) in the water lines. Let water drain into a bucket, and check the water temperature.
Step3: Connect hose to washer
• Make sure that there are no kinks in the hose and that they are not crushed.
When your washer has two inlet valves
• The Inlet hose which has red connector is for the hot water tap.
• When using warm or hot washes, Energy can be saved by connecting the hot water hose to a hot water supply.
NOTE: After completing connection, if water leaks from the hose, repeat the same steps.
Installation of drain hose
• The drain hose should not be placed higher than 100 cm above the floor. Water in the washer does not drain or drains slowly if above this height.
• Securing the drain hose correctly will protect the floor from damage due to water leakage.
• If the drain hose is too long, do not force it back into the washer. This will cause abnormal noise, possible water leakage and malfunction.
• When installing the drain hose to a sink, secure it tightly with string.
• Securing the drain hose correctly will protect the floor from damage due to water leakage.
Leveling
1. Leveling the washing machine properly prevents excessive noise and vibration. Install the appliance on a solid and level floor surface, preferably in a corner of the room.
NOTE: Timber or suspended type flooring may contribute to excessive vibration and unbalance.
2. If the floor is uneven, turn the adjustable feet as required (do not insert pieces of wood etc. under the feet). Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level (use a spirit level).
• Once the washer is level, tighten the lock nuts up towards the base of the washer. All lock nuts must be tightened.
• Diagonal Check
When pushing down the edges of the washing machine top plate diagonally, the machine should not move up and down at all (Please, check both directions). If machine rocks when pushing the machine top plate diagonally, adjust the feet again.
NOTE: Do not install the machine on a raised platform.
Concrete floors
• The installation surface must be clean, dry and level.
• Install washer on a flat hard floor.
Tile floors (Slippery floors)
• Position each foot on the Tread Mate and level the machine to suit. (Cut Tread Mate into 70x70 mm sections and stick the pieces on to the dry tile where machine is to be placed.)
• Tread Mate is a self adhesive material used on ladders & steps that prevents slipping.
Wooden floors (Suspended floors)
• Wooden floors are particularly susceptible to vibration.
• To help reduce vibration we recommend you place rubber cups under each foot under washer at least 15mm thick, secured to at least 2 floor beams with screws.
• If possible install the washer in one of the corners of the room, where the floor is more stable.
• Fit the rubber cups to reduce vibration.
• You can obtain the rubber cups (p/no.4620ER4002B) from the LG spares dept.
• If vibration persists with rubbers fitted. The flooring structure or rigidity may be inadequate for proper operation.
• Proper placement and levelling of the washer will ensure long, regular and reliable operation.
• The washer must be 100% horizontal and stand firmly in position.
• It must not “Seesaw” across corners under load.
• The installation surface must be clean, free from floor wax and other lubricant coatings.
• Do not let the feet of the washer get wet. If feet of the washer get wet, slipping may occur.
How to use washer
Operating washing machine
1. Sort Laundry. (Refer to 18 page)
2. Open the door and load laundry.
3. Press the Power button.
4. Select a Program. (Refer to 19~21 page)
Select options at this time (Refer to 23~28 page)
■ Additional Program
■ Temperature
■ Spin Speed
■ Other functions
5. Add detergent. (Refer to 29~30 page)
6. Press the Start/Pause button.
Care before washing
1. Care Labels
Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed.
2. Sorting
To get the best results, sort clothes into loads that can be washed with the same wash cycle. Water temperature and spin speed and different fabrics need to be washed in different ways. Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can occur causing discolouration of white etc. If possible, do not wash heavily soiled items with lightly soiled one.
• Soil (Heavy, Normal, Light) Separate clothes according to amount of soil.
• Color (White, Lights, Darks) Separate white fabrics from colored fabrics.
• Lint (Lint producers, Collectors) Wash lint producers and lint collectors separately.
3. Caring before loading
Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load. Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
• Check all pockets to make sure that they are empty. Items such as nails, hair clip, matches, pens, coins and keys can damage both your washer and your clothes.
• Close zippers, hooks and strings to make sure that these items don’t snag on other clothes.
• Pre treat dirt and stains by brushing a little detergent dissolved in water onto stains like collars and cuffs to help lift dirt.
• Check the folds of the flexible gasket (gray) and remove any small articles.
• Check inside of the drum and remove any item from a previous wash.
• Remove any clothing or items from the flexible gasket to prevent clothing and gasket damage.
• Before the first wash, select a cycle (Cotton 60°C, add a half load of detergent) allow the unit to wash without clothing. This will remove residues and water from the drum that may have been left during manufacturing.
Washing program table
• Recommended courses according to the laundry type.
Drying Program Table
• Water Temperature: Select water temperature to suit wash cycles. Always follow garment manufacture’s care label or instructions when washing.
• Set program at “Cotton Eco, 40°C, Intensive, 1400RPM” option for test in accordance or in conformity with AS/NZS 2040.1.
• Set program at “Dry only, 1400RPM, Eco dry” option for test in accordance or in conformity with AS/NZS 2442.1.
• For best washing results, we recommend to mix dry detergent with warm water.
The wool wash cycle of this machine has been approved by Woolmark for the washing of machine washable Woolmark products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine M1008.
• Neutral detergent is recommended.
• The wool cycle features gentle tumbling and low-speed spin for garment care.
• Select maximun selectable spin speed of washing programme to ensure the drying result.
• Where the amount of laundry to be washed and dried in one programme does not exceed the maximum weight permitted for the drying programme, washing and drying in one continuous sequence is recommended.
Extra options
* : This option is automatically included in the cycle and can not be deleted.
Operating data
Control panel
Power
• Press the Power button to turn power on and off.
• To cancel the Time Delay function, the power button should be pressed.
Program dial
• Turn the Dial to select the cycle appropriate to the laundry type.
• Lamp will light up to indicate selected program.
Start/Pause
• This Start/Pause button is used to start wash cycle or pause the wash cycle.
• If temporary stop of wash cycle is needed, press the Start/Pause button.
• When in Pause, the power is turned off automatically after 4 minutes.
Additional program
• Use these buttons to select the desired cycle options for the selected cycle.
• Some options may be limited to certain cycles.
LED display
• The display shows the settings, estimated time remaining, options, and status messages for your washer. The display will remain on through the cycle.
Options
• This allows you to select an additional option and will light when selected.
Additional program
Time Delay
You can set a time delay so that the washing machine will start automatically and finish after a specified time interval.
• The delay time is the time to the end of the programme, not the start. The actual running time may vary due to water temperature, wash load and other factors.
1. Press the Power button.
2. Select a cycle.
3. Touch the Time Delay button and set time required.
4. Press the Start/Pause button.
Steam Wash
Steam Wash features enhance washing performance with low energy consumption. Refresh cycle reduces creases in clothes.
1. Press the Power button.
2. Select steam course.
3. Touch the Steam Wash button.
4. Press the Start/Pause button.
Steam Wash
• For heavily stained clothes, underwear, or baby clothes.
• Available with the Cotton, Cotton Eco, Mix, Easy Care, Duvet, Allergy Care, Refresh programs.
• Refresh cycle is always Steam Wash.
• Do not use Steam Wash for delicates such as wool, silk, and easily discoloured clothes.
Favorite
Favorite program allows you to store a customized wash cycle for future use.
1. Press the Power button.
2. Select a cycle.
3. Select the course. (Washing method, number of rinses, spin speed, water temperature etc.)
4. Touch and hold Favorite program button for 3 seconds.
The Favorite program is now stored for future use. To reuse the program, select Favorite program and press the Start/Pause.
Pre Wash
If the laundry is heavily soiled, “Pre Wash” course is effective.
1. Press the Power button.
2. Select a cycle.
3. Touch the Pre Wash button and add the detergents.
4. Press the Start/Pause button.
Options
Wash
• Time Save : This option can be used to reduce the time of a wash program. It is best used on lightly soiled loads.
• Intensive : If a normal load is heavily soiled, “Intensive” option is effective.
Rinse
• Rinse+ : Adds an additional rinse.
• Rinse Hold : The course is paused until start button is pressed again when rinse is finished.
Temp.
• By touching the Temp. button the water temperature can be selected.
- Cold
- 30°C, 40°C, 60°C, 95°C
• Water temperature selection is limited in certain programs.
Spin
- Spin Speed level can be selected by touching 'Spin' button repeatedly
Other functions
Spin only
1. Press the Power button.
2. Touch the Spin button to select RPM.
3. Press the Start/Pause.
When you select "No Spin", it will still rotate for a short time with low speed to drain quickly.
Refresh Cycle
1. Press the Power button.
2. Select the Refresh program.
3. Touch the Steam Wash button repeatedly until the correct item is displayed.
4. Press the Start/Pause button.
For better performance load 3 item or less. When Refresh cycle finishes, laundry will continue to be tumbled slowly for up to 30 minutes to prevent wrinkling. You can open the door in this time by pressing any button.
Child Lock
Select this function to lock the buttons on the control assembly to prevent tampering. "Child Lock" can be set only during the washing cycle.
Locking the control panel
1. Touch and hold the Child Lock button for 3 seconds.
2. A beeper will sound, and '
' will appear on the LED display. When the child lock is set, all buttons are locked except the Power button.
• Turning off the power will not reset the child lock function. You must deactivate child lock before you can access any other functions.
Unlocking the control panel
1. Touch and hold the Child Lock button for 3 seconds.
2. A beeper will sound and the remaining time for the current programme will reappear on the LED display
Beep On / Off
The Beep on/off function can be set only during the washing cycle.
1. Press the Power button.
2. Press the Start/Pause button.
3. Touch and hold the Temp. and Spin button simultaneously for three seconds to set Beep on/off function.
Once the Beep on/off function is set, the setting is memorized even after the power is turned off.
• If you want to turn the Beeper on, simply repeat this process.
Tub Clean
Tub Clean is a special cycle to help clean the inside of the washing machine. A higher water level and higher spin speed is used in this cycle. Perform this cycle regularly.
1. Remove any clothing or items from the washer and close the door.
2. Open the dispenser drawer and add Anti limescale(e.g. Calgon) to the main wash compartment.
3. Close the dispenser drawer slowly.
4. Power On and then touch and hold Tub Clean button for 3 seconds. then “ 
” will be displayed on the LED display.
5. Press the Start/Pause button to start.
6. After the cycle is complete, leave the door open to allow the washer door opening, flexible gasket and door glass to dry.
• Do not put clothes or soap detergents into the washer during this cycle. It can cause it to malfunction or become damaged.
• Do not add any detergent to the detergent compartments.
• Excessive suds may generate and leak from the washer.
• If there is a child, be careful not to leave the door open for too long
Dry
• Cold water tap must be left on during drying cycles.
• The maximum drying capacity for this model is 4.5kg. When loading, please use the maximum drying capacity indicator behind the door as shown below.
• This washer-dryer’s automatical process from washing to drying can be selected easily.
• For most even drying, make sure all clothes are similar in material and thickness.
• Do not overload dryer by stuffing too many articles into drum. Items must be able to tumble freely.
• After the end of dry, “
” is displayed. “ ” operates for around 4 hours, but can be cancelled at any time by pressing the Start/Pause button. It's purpose is to reduce wrinkles in the event that the clothes are left in the machine after the wash & dry cycle has ended.
Drying Automatic guide
• Use the automatic Drying Cycles to dry most loads. Electronic sensors measure the temperature of the internal airflow in order to increase or decrease drying temperatures and drying time.
• If a load is not as dry as you like, complete drying using a time cycle.
• The Estimated drying time varies from the actual drying time when using the Auto Dry selections. The type of fabric, size of the load, and the dryness selected affect drying time.
• During the last 11 minutes of drying time, the clothes moisture level. If moisture still remains, 10 minutes will be added to the drying time, but the time in the display will remain on 11 minutes and only continue to count down when it is the actual time remaining.
The standard laundry weight which shows how much laundry to put into the washer.
Drying Time Guide (Manual operation)
• By touching the Dry button, the drying time can be selected.
• Drying course can last up to 150min. When selecting drying only, drying course will start after 15min spining. The spin operation can be bypassed in a Dry only mode if it is not required by continually pressing the spin button until "no spin" appears.
• These drying times are given as a guide to help you set your dryer for manual drying. Drying times can vary greatly depending on dampness, room temperature and type of fabric and your own experience will be your best guide.
• Low Temp. : For Synthetics select
• Iron : If you want to iron clothes
• Cupboard : For Cottons select
• Eco : A special cycle to reduce water usage during the dry cycle.
• Time (30 / 60 / 120 minutes)
- 30 min. : Cotton / Towel 0.5 kg
- 60 min. : Cotton / Towel 1.5 kg
- 120 min. : Cotton / Towel 3.0 kg
• Your dryer can handle a load of up to 4.5kg dry weight of articles.
• When loading, shake out each handful of clothes so that they can tumble freely. Items should not be loaded in a tangled condition, as this will lengthen the drying time.
Woolen Articles
- Do not tumble dry woolen articles. Pull them to their original shape, and Air dry them on a flat surface.
Woven and Loopknit Materials
- Some woven and loopknit materials may shrink, by varying amounts, depending on their quality.
- Always stretch them out immediately after drying.
Permanent Press and Synthetics
- Do not overload your dryer.
- Take out permanent press articles as soon as the dryer stops in order to reduce wrinkles.
Fibre or Leather Materials
- Always check the manufacture’s instructions.
Baby Clothes and Night Gowns
- Always check the manufacture’s instructions.
Rubber and Plastics
- Do not dry any items made from or containing rubber or plastics, such as:
- a) aprons, bibs, chair covers
- b) curtains and tablecloths
Fiberglass
- Do not dry fiberglass articles in your dryer. Glass particles left in the dryer could be picked up by your clothes the next time you use the dryer and irritate your skin.
Completion of Drying
• When drying cycle is completed, “ ” [COOL DOWN] is displayed on the Multi display.
• The COOL DOWN begins automatically when a drying cycle is complete.
• The COOL DOWN function periodically tumbles, rearranges and fluffs the load to avoid wrinkles without heat for up to 4 hours.
• The COOL DOWN message will continue to display for 4 hours after the end of the Dry Cycle, or until the Start/Pause button is pressed.
Maintenance
• Before cleaning the washer interior, unplug the electrical power cord to avoid electrical shock hazards.
• Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain(gully) in the immediate vicinity.
The water inlet filter
• " 
" icon will be displayed on the control panel when water does not enter the detergent drawer.
• If water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it from time to time.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle brush.
4. Refit and tighten up the inlet hose.
The drain pump filter
• The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your machine.
• First drain using the drain hose and then open the pump filter to remove any threads or objects. Be careful when draining if the water is hot.
• Allow the water to cool down before cleaning the drain pump, carrying out emergency emptying or opening the door in an emergency.
1. Open the lower cover cap. Pull out the hose.
2. Unplug the drain plug first to remove any remaining water. Open the filter cap by turning to the left.
3. Remove any extraneous matter from the pump filter.
4. After cleaning, carefully refit the cap by slowly turning it clockwise and insert the drain plug.
5. Close the lower cover cap. If water leaks from the cover after refitting the filter cap. Repeat steps 1 and 2 and Refit the filter cap as it may be cross threaded.
Dispenser drawer
• After a while, detergents and fabric softeners leave a deposit in the drawer.
• It should be cleaned from time to time with a jet of running water.
• If necessary it can be removed completely from the machine by pressing the catch downwards and by pulling it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be removed.
1. Pull out the dispenser drawer.
2. Clean the dispenser drawer under water
3. Clean inside the recess with an old toothbrush.
4. Insert the dispenser drawer.
The washing drum
• If you live in a hard water area, limescale may build up continuously in places where it cannot be seen and thus not easily removed. Over time the build up of scale clogs appliances, and if it is not kept in check these may have to be replaced.
• Although the washing drum is made of Stainless steel, specks of rust can be caused by small metal articles (paper clips, safety pins) which have been left in the drum.
• The washing drum should be cleaned from time to time.
• If you use descaling agents, dyes or bleaches, make sure they are suitable for washing machine use.
• Descaler may contain chemicals that may damage part of your washing machine.
• Remove any spots with a stainless steel cleaning agent.
• Never use steel wool.
Cleaning your washer
Exterior
• Proper care of your washer can extend its life.
• The outside of the machine can be cleaned with warm water and a neutral non abrasive household detergent.
• Immediately wipe off any spills. Wipe with damp cloth.
• Try not to hit surface with sharp objects.
• Do not use methylated spirits, diluents or similar products.
Interior
• Dry around the washer door opening, flexible gasket and door glass.
• Run washer through a complete cycle using hot water.
• Repeat process if necessary.
• To remove hard water deposits, use only cleaners labelled washer safe.
Cold conditions
If the washer is stored in an area where freezing may occur or moved in freezing temperatures, follow these instructions to prevent damage to the washer:
• Turn off water supply tap.
• Disconnect hoses from water supply and drain water from hoses.
• Plug electrical cord into a properly grounded electrical outlet.
• Add 1gallon (3.8L) of nontoxic recreational vehicle(RV) antifreeze into an empty wash drum. Close the door.
• Set spin cycle and let washer spin for 1minute to drain out all water. Not all of the RV antifreeze will be expelled.
• Unplug electrical power cord, dry the drum interior, and close the door.
• Remove dispenser drawer, drain and dry excess water from the compartments.
• Store washer in an upright position.
• To remove antifreeze from washer after storage, run empty washer through a complete cycle using detergent. Do not add wash load.
Troubleshooting guide
• This washing machine is equipped with automatic safety functions which detect and diagnose faults at an early stage and react appropriately. When the machine does not function properly or does not function at all, check the following points before you contact your service provider.
Diagnosing Problem
Rattling and clanking noise
Foreign objects such as coins or safety pins maybe in drum or pump.
- Stop washer, check drum and drain filter. If noise continues after washer is restarted, call your authorised service centre.
Thumping sound
Heavy wash loads may produce a thumping sound. This is usually normal.
- If sound continues, washer is probably out of balance. Stop and redistribute wash load.
Vibrating noise
Have all the transit bolts and packing been removed?
- If not removed during installation, refer to Installation guide for removing transit bolts.
Are all the feet resting firmly on the ground?
- Wash load may be unevenly distributed in drum. Stop washer and rearrange wash load.
Water leaks.
Fill hoses or drain hose are loose at tap or washer
- Check and tighten hose connections.
House drain pipes are clogged.
- Unclog drain pipe. Contact plumber if necessary.
Oversudsing
- Too much detergent or unsuitable detergent may cause excessive foaming which may result in water leaks.
Water does not enter washer or it enters slowly
Water supply is not adequate in area
- Check another tap in the house.
Water supply tap is not completely open.
- Fully open tap
Water inlet hose(s) are kinked.
- Straighten hose.
The filter of the inlet hose(s) clogged
- Check the filter of the inlet hose
Water in the washer does not drain or drains slowly
Drain hose is kinked or clogged.
- Clean and straighten the drain hose.
The drain filter is clogged.
- Clean the drain filter.
Washer does not start
Electrical power cord may not be plugged in or connection may be loose
- Make sure plug fits tightly in wall outlet.
House fuse blown, circuit breaker tripped,or a power outage has occurred.
- Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician.
Water supply tap is not turned on.
- Turn on water supply tap
Washer will not spin
Check that the door is firmly shut.
- Close the door and press the Start/Pause button. After pressing the Start/Pause button, it may take a few moments before the washer begins to spin. The door must be locked before spin can be achieved. Add 1 or 2 similar items to help balance the load. Rearrange load to allow proper spinning.
Door does not open
- Once machine has started, the door cannot be opened for safety reasons. Check if the "Door Lock" icon is illuminated. You can safely open the door after the "Door Lock" icon turns off.
Wash cycle time delayed
- The washing time may vary by the amount of laundry, water pressure, water temperature and other usage conditions. If an imbalance is detected or if the suds removing programme is on, the wash time shall be increased.
Fabric softener overflow
Too much softener may cause an overflow.
- Follow softener guidelines to ensure appropriate amount is used. Do not exceed the maximum fill line.
Softeners dispensed too early
- Close the dispenser drawer slowly. Do not open the drawer during the wash cycle.
Dry problem
Does not dry
- Do not overload. Check that the washer is draining properly to extract adequate water from the load. Clothes load is too small to tumble property. Add a few towels.
Error Messages
IE 
Water supply is not adequate in area.
- Check another tap in the house.
Water supply taps are not completely open.
- Fully open tap
Water inlet hose(s) are kinked.
- Straighten hose(s).
The filter of the inlet hose(s) are clogged.
- Check the filter of the inlet hose.
OE 
Drain hose is kinked or clogged.
- Clean and straighten the drain hose
The drain filter is clogged.
- Clean the drain filter.
UE 
• Load is too small.
• Load is out of balance.
• The appliance has an imbalance detection and correction system. If individual heavy articles are loaded (ex. bath mat, bath robe, etc.) this system may stop spinning or even interrupt the spin cycle altogether.
• If the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle.
- Add 1 or 2 similar items to help balance the load.
- Rearrange load to allow proper spinning.
dE 
Ensure door is not open.
- Close the door completely. If “dE ” is not released, call for service.
- Unplug the power plug and call for service.
FE 
Water overfills due to the faulty water valve.
- Close the water tap. Unplug the power plug. Call for service.
PE 
Water level sensor has malfunctioned.
- Close the water tap. Unplug the power plug. Call for service.
LE 
Over load in motor.
- Allow the washer to stand for 30 minutes to allow the motor to cool; then restart the cycle.
PF 
The washer experienced a power failure.
- Restart the cycle.
AE 
Water leaks.
- Call for service
dHE 
- Turn the tap on. If “ dHE ” is not released, unplug power plug and call for service.
• SMARTDIAGNOSIS™ function is available only for the products with a SMARTDIAGNOSIS™ mark. In case of a mobile phone with static option, the SMARTDIAGNOSIS™ function might not operate.
Using SMARTDIAGNOSIS™
• Only use this feature when instructed to do so by the call center. The transmission sounds similar to a fax machine, and so has no meaning except to the call center.
• SMARTDIAGNOSIS™ cannot be activated if the washer does not power up. If this happens, then troubleshooting must be done without SMARTDIAGNOSIS™.
If you experience problems with your washer, call to Customer information center. Follow the call center agent's instructions, and do the following steps when requested:
1. Press the Power button to turn on the washer. Do not press any other buttons or turn the cycle selector knob.
2. When instructed to do so by the call center, place the mouthpiece of your phone very close to the Power button
3. Touch and hold the “Temp.” button for three seconds, while holding the phone mouthpiece to the icon or Power button.
4. Keep the phone in place until the tone transmission has finished. This takes about 6 seconds, and the display will count down the time.
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
• Pressing the Power button during the transmission will shut off the SMARTDIAGNOSIS™.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis at the call to Customer information center.
• Smart Diagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of troubleshooting through service calls. The effectiveness of this feature depends upon various factors, including, but not limited to, the reception of the cellular phone being used for transmission, any external noise that may be present during the transmission, and the acoustics of the room where the machine is located. Accordingly, LG does not guarantee that Smart Diagnosis would accurately troubleshoot any given issue.
See other models: LRE3021ST GF-L708PL 27MP58VQ-P T12AWN AN-VC300
