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ANY SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE
REPRESENTATIVE Call (888) 679-2121 USA & Canada
In the event that further assistance is required, visit an authorized service center. Find
one nearest you by visiting our website at www.hoover.com. Costs of any transportation
to and from any place of repair are to be paid by the owner. Always identify your
product by the model number and manufacturing code when requesting information
or ordering replacement parts. (The model number and manufacturing code for the
vacuum appears on the bottom and/or back of the product, and on the back of the
battery and charger.)
LIMITED ONE YEAR WARRANTY (DOMESTIC USE)
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the
Owner’s Guide, your Hoover
®
product and battery are warranted against original
defects in material and workmanship for a full year. During the Warranty Period,
Hoover
®
will provide labor and parts, at no cost to you, to correct any such defect in your
products.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to a Hoover
®
Authorized
Warranty Service Dealer along with proof of purchase. If the batteries are not as
warranted, either take or send the batteries along with proof of purchase to a Hoover
®
authorized dealer or contact Hoover
®
Services at (888) 679-2121. For an automated
referral to authorized service outlets in the U.S.A., phone (888) 679-2121 or visit
Hoover
®
online at www.hoover.com.
WHAT THIS WARRANTY DOES NOT COVER
This warranty does not cover belts, filters and brush rolls, use of the product in a
commercial operation (such as maid, janitorial and equipment rental services), improper
maintenance of the product, damage due to misuse, acts of God, nature, vandalism
or other acts beyond the control of Hoover
®
, owner’s acts or omissions, use outside the
country in which the product was initially purchase and resales of the product by the
original owner. This warranty does not cover pick up, delivery, transportation or house
calls. However, if you mail your product to a Hoover
®
Sales and Service Center for
warranty service, cost of shipping will be paid one way. Please call the Hoover
®
Services,
(888) 679-2121, on how to ship this product. This warranty does not apply to products
purchased outside the United States, including its territories and possessions, a U.S.
Military Exchange and Canada.
OTHER IMPORTANT TERMS
This warranty is not transferable and may not be assigned. This warranty shall be
governed and construed under the laws of the state of Ohio. The Warranty Period
will not be extended by any replacement of batteries or parts or repair performed
under this warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED IN
NO EVENT WILL HOOVER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR
ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT,
NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY
CAUSE WHATSOEVER.
Some states do not allow the exclusion of consequential damages, so the above
exclusion may not apply to you. This warranty gives you specific rights; you may
also have others that vary from state to state.
SERVICE & WARRANTY FOR HOOVER
®
QUEST
TM
PRODUCT & BATTERY
SERVICE INFORMATION
18
Troubleshooting
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