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14 49-40785
Troubleshooting Tips
TROUBLESHOOTING TIPS
Things That Are Normal With Your Microwave Oven
■ Steam or vapor escaping from around
the door.
■ Light reflection around door or outer case.
■ Dimming oven light and change in the blower sound at
power levels other than high.
■ Dull thumping sound while oven is operating.
■ TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other
small appliances, it does not indicate a problem with the
microwave. Plug the microwave into a different electrical
circuit, move the radio or TV as far away from the
microwave as possible, or check the position and signal
of the TV/radio antenna.
Microwave Terms
Term Definition
Arcing Arcing is the microwave term for sparks in the oven. Arcing is caused by:
■metal or foil touching the side of the oven.
■foil that is not molded to food (upturned edges act like antennas).
■metal such as twist-ties, poultry pins, gold-rimmed dishes.
■recycled paper towels containing small metal pieces.
■plates or dishes with a metallic trim or glaze with a metallic sheen.
Covering Covers hold in moisture, allow for more even heating and reduce cooking time. Venting plastic wrap or
covering with wax paper allows excess steam to escape.
Shielding In a regular oven, you shield chicken breasts or baked foods to prevent over-browning. When
microwaving, you use small strips of foil to shield thin parts, such as the tips of wings and legs on
poultry, which would cook before larger parts.
Standing Time When you cook with regular ovens, foods such as roasts or cakes are allowed to stand to finish
cooking or to set. Standing time is especially important in microwave cooking. Note that a microwaved
cake is not placed on a cooling rack.
Venting After covering a dish with plastic wrap, you vent the plastic wrap by turning back one corner so excess
steam can escape.
Problem Possible Cause
Oven will not come on A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or reset
circuit breaker.
Unplug your microwave oven, then plug it back in.
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
Control panel lighted, yet oven
will not start
Door not securely closed.
Start
must be pressed after entering cooking selection.
Another selection entered already in oven and Cancel/Off not pressed to cancel it.
Make sure you have entered cooking time after pressing Cook Time.
Cancel/Off was pressed accidentally. Reset cooking program and press Start.
Make sure you entered food weight after pressing Defrost Weight.
Oven was paused accidentally. Press Start to restart the cooking program.
“FOOD” appears on display The control detected that the door has not been opened (food/beverage has not been
placed inside).
“LOC” appears on display The control panel has been locked. (When the control panel is locked, “LOC” will be
displayed.) Press and hold Cancel/Off for about 3 seconds to unlock the control panel.
“PF” appears on display A Power Failure has occurred. Press Cancel/Off to clear the display.
“ERR” appears on display Occurs when the door is opened during a sensor function. Press Cancel/Off to clear the
display.
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