User Manual GE Profile' JGB920SEC3SS Free-Standing Self-Clean Convection Gas on Glass Range

A RMA number is required for a return and must be visible
on the return package or the return will not be processed.
Our parts are shipped from several warehouses. When
returning a part, the return package should be addressed to
the warehouse that originally shipped the part. You should
have received an email that includes your RMA number as
well as the correct return address and a printable return
label.

Parts and accessories may be returned for credit up to 90
days from the date the part or accessory was shipped to
you from our warehouse. Returns need at least one billing
cycle (30 days) to be processed before your account can
be credited.
- 30 Day Return Policy Items may be returned within 30
days from the date they were shipped from our warehouse
without a restocking fee.
- 31-90 Day Return Policy Items may be returned within 31-
90
days from the date they were shipped from our warehouse.
A $15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped more
than 90 days ago cannot be returned.

Returning a Part
- If you ordered a part online that you would like to return,
please start by requesting a Return Materials Authorization
(RMA). Once you complete and submit the return form, you
will receive a confirmation email within approximately 20
minutes. Print the shipping label included in the email and
attach to the outside of your package. The label contains
the RMA number and correct warehouse address for
your return. To receive credit for returned part and
accessories, all items must be in sellable condition. Please
allow one billing cycle for your refund to be processed.
Parts and accessories
- May be returned for credit within 30 days from the date
the part or accessory was shipped to you from our
warehouse. The part or accessory may be returned for a
$15 re-stocking fee between 31 and 90 days from
shipment. After 90 days the part or accessory may not
be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the
reason for the return is determined to be our error, we will
refund the shipping cost of your original order.