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6
appear cloudy. These minerals form a thin lm on the walls,
element and on the surface of the water. The water may look like
it has white coloured pieces of plastic oating on the surface.
On traditional kettle elements, scale forms a hard white “crust”
which adversely aects performance and reduces the life of the
element.
As soon as you notice a lm forming on the water, or, when
cleaning the lter, if you notice a lm on the walls or the
element, simply rinse the kettle and wipe it out.
Scale lter
Your kettle is tted with a scale lter to prevent loose particles
of scale being poured into your beverage. This lter is both
removable and washable. The frequency with which you will
need to clean any scale deposits from your lter will depend
on the hardness of water in your area and how often you use
the kettle. You should remove and clean the water lter when
you notice any deposits being left on the lter or if the pouring
eciency is impaired.
Removing the scale lter
- Allow the kettle to cool down fully.
- Disconnect the appliance from the mains electrical supply.
- Make sure that your hands are clean and free from soap,
cream or anything which might taint the water.
- Empty the kettle and remove the lter as shown in g. 1.
- Rinse under a tap whilst brushing with a soft brush (g. 2).
- Replace the lter (g. 3).
To clean the scale lter
It is vital to clean and descale regularly in order to maintain good
working order.
- Use descaler for kettles. When limescale starts forming on
the heating element, buy a suitable descaler and descale
according to the instructions given on the descaler pack.
After descaling, boil the kettle repeatedly with fresh water
and rinse thoroughly to completely eliminate all residues
of descaler which could damage the appliance. If the
lter requires descaling, remove and immerse in the same
descaling solution.
- Make sure electric parts are completely dry before using
the kettle.
Problem Cause Solution
The kettle does not function No power
The kettle is not plugged in
Make sure the kettle is plugged in
Make sure the kettle is correctly
positioned on the base
The Keep Warm function doesn’t activate Temperature selected: 100°C The Keep Warm function cannot be
activated if the temperature selected is
100°C, even if the button is lit
Long shut o times or the kettle shuts o
too early
Scale/mineral accumulation inside the
kettle
See paragraph “To clean the scale lter”
The kettle turns on and o during
operation
The kettle is adjusting the water
temperature
This is a perfectly normal situation
The appliance beeps 8 times and all of
the buttons ash
The temperature sensor is damaged Contact the service agent
When pressing one of the temperature
buttons the kettle does not activate or
beeps once
The temperature of the water in the
kettle is greater than the temperature
selected
Select a higher temperature
TROUBLESHOOTING