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Problem Possible Causes What To Do
Heater does not start The heater is unplugged. • Make sure the heater plug is pushed completely
into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
Power failure. • If a power failure occurs, turn the heater off.
When power is restored, restart the heater.
The current interrupter • Allow the heater to cool, press the RESET button located
device is tripped. on the power cord plug and restart the heater.
• If the RESET button will not stay engaged, discontinue
use of the heater and contact a qualified service technician.
Heater stopped running Power interruption or • When the power is restored, restart the heater.
power failure occurred.
Heater knocked or tipped over. • See the Tip-Over Switch (on some models) section.
The current interrupter • Allow the heater to cool, press the RESET button located
device is tripped. on the power cord plug and restart the heater.
• If the RESET button will not stay engaged, discontinue
use of the heater and contact a qualified service technician.
Heater does not heat Airflow is restricted. • Make sure there are no curtains, blinds or furniture
as it should blocking the inlet or outlet of the heater. Make sure
there is at least 3 feet (0.9 m) of space on all sides of
the unit.
The temp control may not • In LO heat or HI heat mode, press the Increase pad.
be set correctly.
The room may have been cold. • When the heater is first turned on, you need to allow
time for the room to warm up.
The remote control The batteries are inserted • Check the position of the batteries. They should be
(on some models) is incorrectly. inserted in the opposite (+) and (–) direction.
not working
The batteries may be dead. • Replace the batteries.
TIMER feature not A power outage or interruption • If the Timer was set before the power outage, it will
working properly occurred. need to be reset after power is restored.
Troubleshooting tips.
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Consumer Support Troubleshooting Tips
Operating Instructions
Safety Instructions
Care and Cleaning
6
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