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43
ENGLISH
Before calling for service (cont.)
SPECIFICATIONS
Steam does not
generate but no error
code is shown
• Water level error. • Unplug dryer and call for service.
Garments still
wrinkled after
STEAM FRESH™
• Too many or too different types of garments
in dryer.
• Small loads of 1 to 5 items work best.
• Load fewer garments. Load similar-type garments.
There are no creases
left on garment after
STEAM FRESH™
• The function of this cycle is to remove
wrinkles from fabric.
• Use an iron to make creases.
Garments have
static after REDUCE
STATIC
• This is normal. • Depends on individual moisture level in skin.
Garments are too
damp or too dry after
REDUCE STATIC
• Correct drying options not selected. • Select load weight manually before starting REDUCE STATIC option.
Garments are not uniformly
damp after EASY IRON
•
Number of garments or load size not properly
selected at the beginning of the cycle.
• Select the correct number or garments or load size before starting the cycle.
Water drips from door
during Steam Cycle
• This is normal. • Condensation will normally form on the inside of the dryer door during steam
operation. Some condensation may drip out the bottom of the door.
Steam is not visible
during Steam Cycle
• This is normal. • Steam vapor is difficult to see when the door is closed. However, condensation
will normally form on the inside of the dryer door if the steam system is
operating normally.
Drum does not turn
during Steam Cycle
• This is normal. • The drum is turned off so that the steam vapor remains in the drum. The drum
will normally turn for about 2 seconds once a minute.
Cannot see steam
vapor at the
beginning of cycle
• This is normal. • Steam is released at different stages of the cycle for each option.
The display shows • MORE TIME button pressed. • This display indicates that the steam option has been set for a “ ” item such
as a comforter.
Press the LESS TIME button to reduce the indicated load size.
Odors remain in
clothing after
STEAM FRESH™
• STEAM FRESH™ did not remove odor
completely.
• Fabrics containing strong odors should be washed in a normal cycle.
CHECK FILTER light
is on during the
drying cycle
• Lint filter is almost clogged or full. • Pause the drying cycle and clean the lint filter.
FLOW SENSE
TM
indicator shows four
bars during the drying
cycle
• Ductwork is too long or has too many turns/
restrictions.
• Significant blockage of the ductwork due to
lint buildup or debris.
• The appliance has detected a restriction in
the external dryer venting.
• Install a shorter or straighter duct run. See the Installation Instructions.
• Ductwork should be checked/cleaned soon.
Dryer can be used in this condition, but drying times may be longer.
• If exhaust restrictions are sensed by the FLOW SENSE
TM
system, the indicator
will remain on for two hours after the end of the cycle. Opening the door or
pressing the POWER button will turn off the display.
USING SMARTDIAGNOSIS
TM
If you experience problems with your dryer, call 1-800-243-0000 (1-888-542-2623 in Canada). Follow the call center agent’s instructions,
and do the following steps when requested:
1. Press to turn on the dryer.
Do not press any other buttons or turn the cycle selector knob.
2. When instructed to do so by the call center, place the mouthpiece of your phone very close to the POWER button.
3. Press and hold for three seconds, while holding the phone mouthpiece to the icon or POWER button.
4. Keep the phone in place until the tone transmission has finished. This takes about 6 seconds, and the display will count down the
time.
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
• Pressing the POWER button during the transmission will shut off the SMARTDIAGNOSIS™.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able
to assist you using the information transmitted for analysis at the call center.
NOTE
- Only use this feature when instructed to do so by the call center. The transmission sounds similar to a fax machine, and so has no
meaning except to the call center.
- SMARTDIAGNOSIS™ cannot be activated if the dryer does not power up. If this happens, then troubleshooting must be done without
SMARTDIAGNOSIS™.
- SMARTDIAGNOSIS
TM
is a troubleshooting feature designed to assist, not replace, the traditional method of troubleshooting through
service calls. The effectiveness of this feature depends upon various factors, including, but not limited to, the reception of the
cellular phone being used for transmission, any external noise that may be present during the transmission, and the acoustics of the
room where the machine is located. Accordingly, LG does not guarantee that SMARTDIAGNOSIS
TM
would accurately troubleshoot
any given issue.
USING SMARTDIAGNOSIS
TM
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