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There may be charges incurred for certain services.
Upon receiving an Emergency Activation (by pressing the emergency
control or via an air bag activation) the Lincoln Security Response
Center relays details of the situation and the location of the vehicle to
the appropriate authorities and establishes a three-way phone call. While
the appropriate authorities dispatch help to your location, the response
center will:
• dispatch the emergency help to your location.
• when appropriate, stay in direct phone contact with you until
emergency help arrives.
• notify pre-designated family contacts or friends of the emergency
situation, if requested, or if no response is received from the vehicle.
If you are certain of your location, a direct phone call to 911 or
other emergency services may provide a faster response.
If roadside assistance is required, the Lincoln Security Response Center
will contact the Lincoln Commitment Roadside Assistance provider via
three–way phone call.
Activation and deactivation
When either of the two Lincoln RESCU controls are pressed, or the air
bags are deployed (this will activate the system as an emergency
automatically) status messages will be displayed on the vehicle’s message
center, confirming an assistance request has been made.
The system can be activated whenever your ignition key is in the
RUN/START position and for six minutes after your vehicle is turned off.
Once a RESCU control has been pressed, do not attempt to crank the
engine as this may cancel the activation. In most situations, the
assistance request can only be terminated and the system reset when a
special tone is sent to the vehicle by the Lincoln Security Response
Center. (See Automatic redial later in this chapter for exceptions.)
Operation will continue even if the vehicle is turned off during an
activation (although visual feedback via the message center will not be
available in this situation).
INFO activations can be cancelled by pressing the END button on the
cellular phone.
Controls and features
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