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49-60705 Rev. 3 11
Before you call for service...
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for
service.
Problem Possible Causes What To Do
Refrigerator does not
operate
Control in OFF position. Move the control to a temperature
setting.
Refrigerator is unplugged. Push the plug completely into the
outlet.
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breaker is tripped.
Replace fuse or reset the
breaker.
Vibration or rattling
(slight vibration is
normal)
Front leveling legs need
adjusting.
See Leveling Legs.
Motor operates for
long periods or
cycles
Normal when refrigerator is
first plugged in.
Wait 24 hours for the refrigerator
to completely cool down.
Often occurs when large
amounts of food are placed in
refrigerator.
This is normal.
'RRUOHIWRSHQ Check to see if package is
holding door open.
Hot weather or frequent door
openings.
This is normal.
Temperature control set at
the coldest setting.
See About the control.
Refrigerator too warm Temperature control not set
cold enough.
See About the control.
Warm weather or frequent
door openings.
Set the temperature control
one step colder. See About the
control.
'RRUOHIWRSHQ Check to see if package is
holding door open.
Refrigerator has odor Foods transmitting odor to
refrigerator.
Foods with strong odors should
be tightly wrapped.
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three months.
Interior needs cleaning. See Care and cleaning.
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cleaning.
See Care and cleaning.
Moisture forms on
outside of refrigerator
Not unusual during periods of
high humidity.
Wipe surface dry.
Moisture collects
inside (in humid
weather, air carries
moisture into
refrigerator when
door is opened)
Too frequent or too long door
openings
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