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44
User instructions
PROBLEM POSSIBLE CAUSE PROBABLE SOLUTION
Too much ice forming in freezer - inside temperature setting
thermostat set on too low a
temperature;
- Use the regulator to set a lower
cooling temperature to increase
the temperature inside the
appliance slightly;
- check that the gaskets are
providing an airtight seal: If they
are cracked, try to soften the
gasket by pulling it with one hand
and sliding your fingers (held
together - no gaps between them)
along the inside;
- open the door less frequently and
for less time;
- increase the atmospheric
temperature and humidity;
- do not put hot food or drinks in the
freezer;
The front of the appliance is warm to
the touch
- - the refrigerator is operating
normally. There is a surface
heating system inside the cabinet
to limit the formation of
condensation around the door
seal.
Doors out of alignment: - check that the floor under the
refrigerator is level,and also adjust
the two rear feet if necessary.
Check whether changing the
settings of the two feet improves
the alignment.
CUSTOMER SUPPORT SERVICE – READING THE IDENTIFICATION PLATE.
IF YOU HAVE PROBLEMS WITH THE PRODUCT THAT YOU HAVE PURCHASED WHICH ARE NOT COVERED
BY THE TABLE ABOVE AND YOU NEED FURTHER CLARIFICATION, YOU CAN CONTACT OUR
AUTHORISED TECHNICAL SUPPORT SERVICE. YOU WILL FIND THE ADDRESS AND TELEPHONE NUMBER
IN THE PHONE BOOK FOR YOUR AREA UNDER SMEG.
TO SPEED UP THE SERVICE, PLEASE BE READY TO INFORM OUR CALL SERVICE OPERATORS OF THE
MODEL OF THE PRODUCT YOU HAVE PURCHASED AND THE SERIAL NUMBER MARKED ON THE
NAMEPLATE INSIDE THE BODY OF THE REFRIGERATOR. THANK YOU IN ADVANCE FOR YOUR
COOPERATION.
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