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49-60615-4 17
The Problem Solver
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
REFRIGERATOR
SYSTEM DOES NOT
OPERATE
• May be in defrost cycle when refrigerating system does not operate for
about 45 minutes.
• Temperature control in the OFF position.
• If interior light is not on, refrigerator may not be plugged in at wall outlet.
• The house fuse is blown/house circuit breaker is tripped. Replace fuse or
reset the breaker.
• Turn off the Sabbath Mode.
• If your control panel says SHO, then your showroom mode was enabled.
To turn this off, hold the ALARM button and (-) pad simultaneously for 5
seconds.
REFRIGERATING
SYSTEM OPERATES
FOR LONG PERIODS
OR CYCLES ON
FREQUENTLY
(Modern refrigerators
and freezers with more
storage space and a
larger freezer require
more operating time.
They start and stop
often to maintain even
temperatures.)
• Normal when refrigerator is first plugged in. Wait 24 hours for the
refrigerator to completely cool down.
• Often occurs when large amounts of food are placed in refrigerator. This is
normal.
• Door left open or package holding door open.
• Hot weather or frequent door openings. This is normal.
• Temperature control set at the coldest setting. See Temperature Control.
VIBRATION OR
RATTLING
(Slight vibration is
normal.)
• Refrigerator may not be properly installed.
– Anti-tip bracket may be loose.
– Unit may not be level.
THUMPING SOUND
WHEN CLOSING DOOR
• This is a normal operating sound.
• Closing the door slowly will minimize the sound.
OPERATING SOUNDS • The variable speed compressor.
• Normal fan air flow—multiple fans blow cold air through the fresh-food and
freezer compartments—other fans cool the compressor.
• The fans change speeds in order to provide optimal cooling and energy
savings.
• These NORMAL sounds will also be heard from time to time:
– You may hear a whooshing or gurgling sound when the door closes.
This is due to pressure equalizing within the refrigerator.
– A water dripping sound may occur during the defrost cycle as ice melts
from the evaporator and flows into the drain pan.
– The flow of refrigerant through the freezer cooling coils may make a
gurgling sound like boiling water.
– Water dropping on the defrost heater can cause a sizzling, popping or
buzzing sound during the defrost cycle.
– You may hear cracking or popping sounds when the refrigerator is
first plugged in or during/after the defrost cycle. This happens as the
refrigerator cools to the correct temperature.
– The compressor may cause a clicking or chirping sound when attempting
to restart (this could take up to 5 minutes).
– The electronic control board may cause a clicking sound when relays
activate to control refrigerator components.
– Ice cubes dropping into the bin and water running in pipes as icemaker
refills.
– The icemaker water valve will buzz when the icemaker fills with water.
30” Bottom-Freezer
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