User Manual Kenmore 41003 Elite 4.5 cu. ft. Front-Load Combo Washer/Dryer

• Owner's manual - (English)

Table of contents

• FEATURES AND BENEFITS
• KEY DIMENSIONS AND SPECIFICATIONS
• HOW TO USE
• CARE AND CLEANING
• TROUBLESHOOTING GUIDE

USER MANUAL Front-Loading Automatic Washer

FEATURES AND BENEFITS

KEY PARTS AND COMPONENTS

A. DETERGENT DISPENSER

There are four compartments. One each for prewash, main wash, liquid bleach, and liquid fabric softener.

B. CONTROL PANEL WITH LED DISPLAY

The easy-to-read LED display shows cycle options, settings, cycle status, and estimated time remaining during operation. NOTE: Sensors in the washer automatically detect the size of the wash load to optimize washing time, based on the selected cycle and options.

C. DIRECT-DRIVE MOTOR

The direct-drive motor provides improved performance and reliability while increasing energy efficiency. (Motor is not visible.)

D. LARGE-CAPACITY STAINLESS STEEL DRUM

The ultra-large stainless steel drum offers extreme durability and is tilted to improve efficiency and allow easier access for large items.

E. EASY-ACCESS LOCKING DOOR

The extra-large door locks during operation. The door will not open until it is safe to do so.

F. FILTER ACCESS PANEL

Provides easy access to the drain pump filter, which allows you to clean the filter or retrieve lost items without a service call.

G. LEVELING FEET

Four leveling feet (two in the front and two in the back) adjust to improve washer stability on uneven floors. Feet are adjusted and locked in place using the adjusting wrench included with the washer.

H. HIGH-EFFICIENCY STEAM CYCLES

During high-efficiency steam cycles, hot steam interacts with fabrics to help remove tough stains.

I. DOOR MAGNET

Safely and conveniently keeps the door ajar. There are two door closed positions, fully closed and slightly ajar. In the latter position, the door is only closed to the door magnet to keep the door slightly open when the washer is not in use. This will promote air circulation and allow the interior of the machine to dry. To use this feature, close the door just until it contacts the door magnet.

KEY DIMENSIONS AND SPECIFICATIONS

HOW TO USE

CONTROL PANEL FEATURES

A. POWER (ON/OFF) BUTTON

Press to turn the washer ON or OFF. NOTE: Pressing the POWER button during a cycle will cancel that cycle and any load settings will be lost. The door will unlock after a brief pause, unless the water level or temperature is too high.

B. CYCLE SELECTOR KNOB

Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard presets will appear in the display. These settings can be adjusted using the cycle setting buttons any time before starting the cycle.

C. START/PAUSE BUTTON

Press this button to start the selected cycle. If the washer is running, use this button to pause the cycle without losing the current settings.

NOTE: If you do not press the START/PAUSE button within one hour of selecting a cycle, the washer automatically turns OFF.

D. CYCLE MODIFIER BUTTONS

Use these buttons to adjust the settings for the selected cycle. The settings light up above the buttons to show the current selection.

E. SPECIAL CYCLE AND OPTION BUTTONS

These buttons are used to activate special cycles or options.

F. TIME AND STATUS DISPLAY

The display shows the cycle status, door lock status and estimated time remaining.

G. STEAM TREAT BUTTON

Select the STEAM TREAT button to add steam to the selected cycle for added cleaning power.

NOTE: The steam option is not available on all cycles.

OPERATING THE WASHER

	1. SORT LAUNDRY AND LOAD WASHER Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load selected items into the washer.
	2. TURN ON THE WASHER Press the POWER button to turn ON the washer. The lights around the cycle selector knob will illuminate and a chime will sound.
	3. SELECT A CYCLE Turn the cycle selector knob in either direction to select the desired cycle. The preset Wash Temperature, Spin Speed, Soil Level, and Option settings for that cycle will be shown.
	4. SELECT CYCLE MODIFIERS Default settings for the selected cycle can now be changed if desired. Use the cycle modifier buttons. NOTE: To protect your fabrics, not all modifiers are available on all cycles.
	5. SELECT CYCLE OPTIONS Cycle options can be added using the option buttons. NOTE: • Not all options are available on all cycles. A different chime will sound and the LED will not come on if the selection is not allowed.
	6. ADD DETERGENT Add High-Efficiency (HE) detergent to the detergent dispenser drawer. For proper wash performance, always measure the detergent using the measuring device provided by the detergent manufacturer.
	7. BEGIN CYCLE Press the START/PAUSE button to begin the cycle. The door will lock, the washer will briefly tumble the load without water to measure its weight, and then the washer will begin the selected wash cycle. Pressing the START/PAUSE button will pause the cycle and the door will unlock. Press the START/PAUSE button again to resume the wash cycle.

CARE AND CLEANING

REGULAR CLEANING

Cleaning the Exterior

Proper care of your washer can extend its life. The outside of the machine can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth.

IMPORTANT: Do not use solvents, cleaning alcohols, or similar products. Never use steel wool or abrasive cleaners because they can damage the surface.

Care and Cleaning of the Interior

Use a towel or soft cloth to wipe around the washer door opening, door seal, and door glass. These areas should be kept clean to ensure a watertight seal. Be sure to wipe under the inside rubber seal to remove any moisture or soil. Always remove items from the washer as soon as the cycle is complete. Leaving damp items in the washer can cause wrinkling, color transfer, and odor. Run the CLEAN WASHER cycle once a month, or more often if needed, to remove detergent buildup and other residue.

Clean Washer

1. Remove any clothing in the drum.

2. Open the dispenser drawer.

3. Add liquid chlorine bleach or another drum cleaner designed specifically for cleaning front load washers.

- If using liquid chlorine bleach

Add liquid chlorine bleach to the bleach compartment of the drawer. (NOTE : Do not exceed the maximum fill line and do not pour undiluted liquid bleach directly into the wash drum.)

- If using powdered cleaner

Remove the liquid detergent cup and add powdered cleaner to the main wash compartment of the dispenser drawer.

- If using tablet cleaner

Add tablet cleaner directly to the wash drum.

4. Turn ON the washer and press and hold the ACCELA WASH button for three seconds, and the LED will blink. Selecting any other cycle after CLEAN WASHER has been selected will cause the CLEAN WASHER cycle to be cancelled.

5. After the cycle ends, open the door and allow the drum interior to dry completely.

Door Seal and Glass Cleaning

Due to the location and nature of the door seal, some detergent and soil residue may build up on the door glass and seal. Periodic cleaning with a bleach solution can help remove buildup and stains, and can help sanitize the seal to prevent odors.

NOTE: Wear rubber gloves and eye protection while performing the following procedure:

1. Dilute ¾ cup (177 ml) liquid chlorine bleach in 1 gallon (3.8 L) of warm/hot water.

2. Use this solution to wipe down all surfaces of the gasket and door glass to remove any deposits. Be sure to fold back the lip of the gasket to get under the inner edge where residue can build up

3. Dry the gasket and glass with a dry cloth.

4. To allow the gasket to dry completely, secure the door slightly ajar with the door magnet. This will promote air circulation and allow the interior of the machine to dry. To use this feature, close the door just until it contacts the door magnet.

Removing Mineral Buildup

If you live in an area with hard water, mineral scale can form on internal components of the washer. Use of a water softener is recommended in areas with hard water.

Use a descaler, such as Washer Magic®, to remove visible mineral buildup. After descaling, always run the CLEAN WASHER cycle before washing clothing. Do NOT use steel wool or abrasive cleaners.

Storing the Washer

If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, perform the following steps to protect the washer from damage.

1. Turn OFF the water supply.
2. Disconnect hoses from water supply and drain water from hoses.
3. Plug the power cord into a properly grounded electrical outlet.
4. Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty wash drum and close the door.
5. Press the POWER button, then press the SPIN SPEED button without selecting a cycle. Press the START/ PAUSE button to activate the drain pump. This will expel some of the antifreeze, leaving enough to protect the washer from damage.
6. Unplug the power cord, dry the drum interior with a soft cloth, and close the door.
7. Refer to the instructions below to clean and dry the dispenser drawer.
8. Store the washer in an upright position.
9. To remove the antifreeze from the washer after storage, run the EXPRESS WASH cycle. Do not add laundry to this cycle.

Cleaning the Dispenser

The dispenser should be cleaned periodically to remove buildup of detergent and other laundry products that can cause the dispenser not to dispense the laundry product properly.

	1. Pull the dispenser drawer out until it stops
	2. Press down the lock tab located between the bleach and softener compartments and slide the drawer out.
	3. Remove the liquid detergent box, softener and bleach inserts from their compartments. 4. Clean the dispenser compartments and inserts with warm water.

MAINTENANCE

Cleaning the Water Inlet Filters

If the washer does not fill properly, an error message will show on the display. The inlet valve filter screens could be plugged by hard water scale, sediment in the water supply, or other debris.

NOTE: The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. Operating the washer with these filters removed could cause a valve to fail to open, resulting in flooding and/or property damage.

IMPORTANT: ONLY use new, high-quality inlet hoses when installing this laundry product. Aftermarket hoses are not guaranteed to fit or function correctly. Other hoses may not tighten correctly and could cause leaks. Subsequent damage to product or property will not be covered under the terms of the product warranty.

1. Turn OFF both water faucets completely. Unscrew the hot and cold water lines from the back of the washer.

2. Carefully remove the filters from the water valves and soak them in white vinegar or a lime scale remover, following the manufacturer’s instructions. Be careful not to damage the filters while cleaning. 3. Rinse thoroughly before reinstalling. Press the filters back into place. 4. Before reattaching the hoses, flush the hoses and water lines by running several gallons of water through the hoses and into a bucket or drain.

Cleaning the Drain Pump Filter

The washer is equipped with a filter that helps prevent excess lint and foreign objects like buttons, keys, and coins from causing damage to the pump. If the washer fails to drain properly, unplug the washer and allow the water to cool, if necessary, before proceeding

	1. Open the drain pump filter access panel.
	2. Unclip the drain hose and pull it out. Place the end of the drain hose into a shallow pan or a floor drain. Make sure not to pull the hose out too far, or it may not drain properly.
	3. Remove the plug from the drain hose, and allow the water to drain completely. NOTE: If there is a large amount of water in the drum, you may have to empty your container several times.
	4. Twist the pump filter counterclockwise to remove. Remove any lint and foreign objects from the pump filter. Insert pump filter back into opening and twist clockwise to secure. Be sure to close the drain pump filter access panel.

TROUBLESHOOTING GUIDE

NORMAL SOUNDS YOU MAY HEAR

The following sounds may be heard while the washer is operating. They are normal.

Clicking:

Door locking mechanism clicks when the door locks and unlocks.

Spraying or hissing:

Water spraying or circulating during the cycle.

Humming or gurgling:

Drain pump is pumping water from the washer at times during a cycle.

Splashing:

Clothes tumbling in the drum during the wash and rinse cycles.

BEFORE CALLING FOR SERVICE

If your washer does not function properly or does not function at all, check the following before you call for service.

Problem	Possible Cause	Solutions
Rattling and clanking noise	Foreign objects, such as keys, coins, or safety pins, may be in drum or pump.	Stop washer, check drum and drain filter for foreign objects. If noise continues after washer is restarted, call for service.
Thumping sound	Heavy wash loads may produce a thumping sound	This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load.
	Washer load may be out of balance. Washing shoes or tightly tangled clothes.	Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise	Shipping bolts and/or packaging materials were not removed.	See the UNPACKING AND REMOVING SHIPPING BOLTS section in the installation requirements.
	Wash load may be unevenly distributed in the drum.	Pause the cycle and redistribute the load after the door unlocks.
	Not all leveling feet are resting firmly and evenly on the floor.	See Leveling the Washer in the Installation Instructions.
	Floor not rigid enough.	Make sure that the floor is solid and does not flex. See Flooring in the Installation Requirements.
Water leaking around washer	Inlet hose connection is loose at tap or washer.	Check hoses. Check and tighten hose connections.
	House drain pipes are clogged.	Unclog drain pipe. Contact a plumber if necessary.
	Drain hose has come out of drain. Drain hose is not inserted far enough.	Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. It should be inserted about 8-12 inches (20.3-30.5 cm) into the standpipe.
	Door glass is dirty.	Inspect door glass periodically to make sure there is no buildup of residue or other foreign matter. Follow cleaning instructions.
Excessive sudsing	Too much detergent or incorrect detergent.	Only use detergent with the HighEfficiency (HE) logo. See Detergent Use in the How to Use section.
Staining	Bleach or softener dispensed too soon.	Dispenser compartment is overfilled causing bleach or softener to dispense immediately. Dispenser drawer closed too quickly causing bleach or softener to dispense immediately.
	Bleach or softener was added directly to the wash load in the drum.	Laundry chemicals must be loaded into the dispenser.
	Washer was not unloaded promptly.	Always remove items from the washer as soon as possible after the cycle is complete.
	Clothes were not properly sorted.	Always wash dark colors separately from light colors and whites to prevent discoloration. Never wash heavily soiled items with lightly soiled items.
Washer will not turn ON	Power cord is not properly plugged in.	Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60-Hz outlet.
	House fuse is blown, circuit breaker has tripped, or power outage has occurred.	Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
	House fuse is blown, circuit breaker has tripped, due to multiple appliances on one outlet.	Reset circuit breaker or replace fuse. If more than one appliance is connected to the outlet, call an electrician to have an additional circuit installed.
Door will not unlock when cycle is stopped or paused	Interior temperature of washer is too high.	The washer door has a safety feature to prevent personal injury. For example, if the washer is paused during the hot wash stage of a sanitize cycle, the interior temperature of the drum will be very hot, so the door will not unlock. This is normal. Allow the washer to cool until the DOOR LOCK indicator turns OFF on the display
	Water level in washer is too high.	To drain the water, press POWER, then press the SPIN SPEED button without selecting a cycle.
Wash cycle time is longer than usual	The washer automatically adjusts the wash time for the amount of laundry, water pressure, water heating time and other operating conditions.	This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary.
Musty or mildewy odor in washer	Incorrect or too much detergent has been used.	Use only High-Efficiency (HE) detergent in accordance with the manufacturer’s instructions.
	Inside of drum was not cleaned properly.	Run the CLEAN WASHER cycle regularly. Be sure to wipe around and under the door seal frequently. See Care and Cleaning of the Interior. Clean around door seal/glass to prevent odor.
Wrinkling	Washer not unloaded promptly.	Always remove items from the washer as soon as the cycle is complete.
	Washer overloaded.	When washing large loads, do not overstuff the drum. The washer can be fully loaded, but the drum should not be tightly packed and the door should close easily.
	Hot and cold water inlet hoses are reversed.	Hot water rinse can set wrinkles in garments. Check the inlet hose connections.
Strange odors coming from washer	Dryer heating.	As the dryer heats, it may initially cause a slight odor. This is normal and does not affect performance.
	Newly installed washer.	Smell comes from the rubber attached to the washer door. It will eventually dissipate after first couple of wash cycles.
	Build-up of residue on washer, foreign object in door gasket, clogged drain pump filter, clogged or kinked drain hose.	Periodically clean the gasket. Mold and foreign substances inside the gasket may produce mildew or musty smells. Clean the drain pump filter regularly. Foreign substances on the drain pump filter may produce mildew or musty smells. If the drain hose is not installed properly, the odor may be emitted because of a backflow of drainage into the tub. Make sure that the drain hose is not kinked or clogged.

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage.

Problem	Possible Cause	Solutions
Water in the washer drains slowly or not at all, or the display shows:	Drain hose is kinked, pinched, or clogged.	Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer.
	The drain pump filter is clogged.	Clean the drain pump filter. See Maintenance in the Care and Cleaning section.
	Drain discharge is more than 96 inches (244 cm) above bottom of washer.	Adjust or repair drain. Maximum drain height is 96 inches (244 cm).
Washer fills with water slowly or not at all, or the display shows:	Water supply faucets are not open fully.	Make sure that the water faucets are fully open.
	Water line hoses are kinked, pinched, or crushed.	Make sure the hoses are not kinked or pinched. Be careful when moving the washer during cleaning and maintenance
	Water inlet filters are clogged.	Clean the inlet filters. See Maintenance in the Care and Cleaning section.
	Water supply pressure to faucet or house is too low.	Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted.
	Water supply connected with leaklimiting hoses.	Hoses designed to limit leaks can trip falsely and prevent the washer from filling. The use of leak limiting hoses is not recommended.
Cycle won’t start, or the display shows: or	The door is not closed properly.	Make sure that the door is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the drum begins to turn or spin. The washer will not operate unless the door is locked. If the door is closed and locked and the open door error message is displayed, call for service.
The display shows:	Load is too small.	Add 1 or 2 similar items to help balance the load
	Load is out of balance.	The washer has an imbalance detection and correction system. If individual heavy articles are loaded (bath mat, bath robe, etc.) and the imbalance is too great, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and the error code will display.
The display shows:	Control error.	Unplug the washer and wait 60 seconds. Reconnect power and try again. If the error reappears, call for service.
The display shows:	Water level is too high due to a faulty water valve.	Close the water faucets, unplug the washer, and call for service.
The display shows:	The water level sensor is not working correctly.	Close the water faucets, unplug the washer, and call for service.
The display shows:	A motor error has occurred.	Allow the washer to stand for 30 minutes and then restart the cycle. If the LE error code persists, call for service.
The display shows:	A power failure has occurred.	If the power to the washer has been interrupted during a cycle, the PF error code will display the next time the washer is turned ON. This will alert you to the fact that the previous cycle may not have been completed. Select any cycle to clear the error code and use the washer.
The display shows:	If the washing machine detects too many suds, it displays this error code and adds a Suds Reducing cycle. This adds about two hours to the cycle time. If too many suds are detected during spinning, the washing machine stops to help prevent leaking.	Do not add more than the manufacturer’s recommended amount of detergent. To remove suds, turn the washer off and on, then run the Rinse & Spin cycle.
The display shows:	Dry heating error	Unplug the washer and wait 60 seconds. Reconnect power and try again. If the error reappears, call for service.