

Operation




Read and observe the following to prevent shrinkage or damage to clothes.
◆ Check all pockets to make sure that they are empty. -Items such as clips, matches, pens, coins, and keys can damage both your washer and your clothes.
◆ Close zippers, hooks, and drawstrings to prevent these items from snagging or tangling on other clothes.
◆ Pretreat heavily stained areas before washing. - Doing so will produce clean, stain-free results.
◆ Combine large and small items in a load. Load large items first.
◆ Large items should not be more than half of the total washload.
◆ The washer can be fully loaded, but the drum should not be tightly packed with items. -The door of the washer should close easily.
◆ Do not wash single items, except for bulky items such as blankets. Make sure to wash laundry in similar types of loads. - Washing a single small item may result in the tub becoming unbalanced, vibrating and making a noise.
◆ Do not wash waterproof clothes. - This may cause abnormal vibration, or may cause the load to bounce, which could damage the tub.
◆ Check if there are any foreign objects in the door seal and take extra care that clothes do not get caught there. - Foreign objects in the door seal may stain clothes, and water may leak if clothes get caught in the door seal.
◆ Wash underwear or small, light items in a laundry net (mesh bag). - Small, light items may get caught in the door seal, and a brassiere hook may damage other items or the tub.
◆ Brush heavy soil, dust, or hair off fabrics before washing. - Laundry may not wash clean if there is dirt or sand on the fabrics, or items may be damaged due to particles rubbing against sheer fabrics.
◆ Wash blankets individually. - Washing more than one blanket in a load may produce inferior results due to tangling or an unbalanced load.
◆ Always separate fabrics according to their colors and wash them separately to prevent colors from running. - Fabrics may be damaged or become stained due to fabric dyes running, or due to foreign objects transferring from one fabric to another.
◆ For best performance, load clothes as shown.

- Load clothes loosely, and do not overfill the drum. Clothes need room to circulate in order to get clean.
- Do not press down on items while stacking them in the drum
Fabric Care Labels
Most articles of clothing feature fabric care labels that include instructions for proper care.

Sorting Laundry
Sort laundry into similar loads that are washable in the same cycle. Refer to the following chart for sorting clothes.

Recommended Detergent
Make sure to use HE (High-Efficiency) detergent for front-loading washing machines. HE detergents dissolve more efficiently and produce fewer suds to ensure efficient washing and rinsing. Use the correct amount of detergent as indicated on the detergent packaging.
Specially designed to use only HE (High-Efficiency) detergent
NOTE
Loading the Dispenser
The detergent dispenser drawer of the washing machine has a dispenser compartment for each detergent type. Add each detergent to its appropriate compartment.

3 Close the detergent dispenser drawer slowly.
- Slamming the detergent dispenser drawer may result in the detergent overflowing into another compartment or pouring into the tub earlier than programmed.
NOTE
Pre-wash Detergent Compartment
Add liquid or powdered detergent to this compartment when using the Pre-Wash option.
Always use HE (High-Efficiency) detergent with your washing machine.
NOTE
Main Wash Detergent Compartment
This compartment holds laundry detergent for the main wash cycle, which is added to the load at the beginning of the cycle. Always use HE (High-Efficiency) detergent with your washing machine.
Never exceed the manufacturer’s recommendations when adding detergent. Using too much detergent can result in detergent buildup on clothing and the washer. Either powdered or liquid detergent may be used.
NOTE
Fabric Softener Compartment
This compartment holds liquid fabric softener, which will be automatically dispensed during the final rinse cycle.
NOTE

Load the laundry into the washing machine and close the door.

Press the Power button.
- The lights around the cycle selector knob will illuminate and a chime will sound.

Turn the cycle selector knob in either direction to select the desired cycle.
- The proper default option is automatically set according to the wash cycle. See page 23, Cycle Guide, for more detailed default options for each cycle.
- See page 24, Wash Cycles, for details on the wash cycles.
- To change the options, press the option button and select the desired option. See page 25, Setting Options Before Cycle, for more details on options.
- Skip to step 4 to use the default setting without changing the options.

Add the proper amount of detergent and additions (bleach, softener) into the detergent dispenser drawer.
- See page 20, Using Detergent/Fabric Softener, for more details on using detergent.

Press the Start/Pause button.
- The washing machine will start.

When the melody plays, the wash cycle is finished.
- When the washing cycle is finished, the door will unlock. Open the door and remove the laundry immediately.
- Make sure to check around the door seal when taking out the finished load. Small items may be caught in the door seal.
WARNING
NOTE
The cycle guide below shows the options and recommended fabric types for each cycle.
= Available option

- Cycle time depends on water pressure, type and amount of load, and chosen additional options.
- To protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle.
* : This option is automatically included in the cycle and can not be deleted.
**: This option is automatically included in the cycle and can be deleted.
You can wash laundry items more thoroughly by selecting the wash cycle that best suits the type of items to be washed. Turn the cycle selector knob in either direction to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on. See page 22 Using the Washer, for more details on operating methods.
Sanitary: Reducing Laundry Bacteria
This wash cycle helps to remove heavy soil on laundry through high temperature.
Baby Wear: Lightly Soiled Baby Clothes
This cycle helps remove food stains from baby clothes using a powerful rinse.
Bulky/Large: Blankets or Bulky Items
This cycle is for washing blankets or bulky items.
Heavy Duty: Heavily Soiled Items
This cycle is for washing heavily soiled laundry through more powerful drum rotation.
Perm. Press: Wrinkle-Free Items
This cycle is for washing items such as wrinkle-free clothes or tablecloths to minimize wrinkles.
Normal: Normal Items
Use this cycle to wash all normal items, except delicate fabrics such as wool or silk.
NOTE
AllergieneTM: Help Prevent Allergens
This cycle helps to remove allergens such as house mites, pollen, and cat hair.
Hand Wash/Wool: Items Labeled Wool or Hand-Wash
This cycle is for washing shrinkable woolen or hand-washable items requiring delicate care. Only wash woolen items that are labeled machine washable or hand-washable.
NOTE
Delicate: Sheer Items
This cycle is for washing lingerie or sheer and lacy clothes which can easily be damaged.
Quick Wash: Washing Quickly
Use the Quick Wash cycle to quickly wash lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightly soiled garments
NOTE
Wash+Dry: A Small Load Which Can Be Tumble Dried
This cycle washes and dries clothing in one continuous cycle.
Drain+Spin: Drain and Spin Only
This cycle is for draining and spinning without the wash and rinse cycle, or for removing the load from the washing machine in the middle of the cycle.
Each cycle has preset settings that are selected automatically. You may also customize the settings using the cycle modifier buttons. Press the button for that option to view and select other settings. The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. It may seem there is no water inside the drum in some cycles, but this is normal.
NOTE
Setting Options Before Cycle
You can select and add the desired optional functions before you start the washing machine.
Temp.
Set the water temperature for the wash cycle. Set the appropriate temperature, as specified in the fabric care label.
NOTE
Spin
You can set the desired spin speed. Use this feature properly according to the characteristics of the load.
NOTE
Dry (
)
Press the Dry button to select drying options.
Press the Dry button repeatedly to toggle through the selections:
By pressing the Dry button, you can select:
NOTE
Drying Guide–Automatic Dry
Electronic sensors measure the temperature of the exhaust to increase or decrease the drying temperature for faster reaction time and tighter temperature control. Recommended DRY settings by fabric type:
a) Perm. Press – Low Temp.
b) If clothes are to be ironed – Damp Dry
c) Cotton/Towels – Normal
d) Diapers – Normal Eco
NOTE
Drying Guide–Timed Dry
Dry Only Cycle
NOTE
Drying Tips
Woolen Articles
Do not tumble dry woolen articles. Block them pull them to their original shape) and dry them flat.
Woven and Loopknit Materials
Permanent Press and Synthetics
Fiber or Leather Materials
Baby Clothes and Night Gowns
Rubber and Plastics
Do not dry any items made from or containing rubber or plastics, such as:
a) Aprons, bibs, chair covers
b) Curtains and tablecloths
c) Bathmats
Fiberglass
Do not dry fiberglass articles in the dryer. Glass particles left in the washer could be picked up by clothes in the next load and irritate skin.
Dry Cycles

Delay Wash
Set the desired start time for the cycle.
1. Press the Power button and turn the cycle selector knob in either direction to select the desired cycle.
2. Modify the cycle settings and add other options (see pages 25-28), if desired.
3. Press the Delay Wash button repeatedly to select the desired start time.
- The Delay Wash indicator light will turn on.
- The set start time appears on the display panel.
- Each press of the button increases the delay time by 1 hour, from 3 hours up to 19 hours.
4. Press the Start/Pause button.
Steam (
)
Steam Wash features enhanced washing performance with low energy consumption.
Wi-Fi (
)
Set the Wi-Fi connection. When Wi-Fi is connected, the Wi-Fi icon on the control panel is lit.
Pre-wash (
)
Pre-wash for 17 minutes when clothes are covered in dirt or dust. This feature is suitable for heavily soiled items.
Signal On/Off
The washing machine plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed.
You can add the desired options during the wash cycle.
Control Lock
You can lock the washing machine to prevent children or others from changing the cycle settings by pressing the buttons during the cycle.
Enabling Control Lock
Press and hold the Pre-wash and Delay Wash buttons for 3 seconds during the wash cycle.
- When the Control Lock is enabled, a message and the remaining wash time are displayed, in turn, on the display panel of the washing machine.
Disabling Control Lock
(When the Control Lock is activated.)
Press and hold the Pre-wash and Delay Wash buttons for 3 seconds during the wash cycle.
NOTE
EcoHybrid (
)
Use for air co ndensing dry without water consumption used for condensing.
NOTE
Heavy Soil (
)
Select this option to wash heavily soiled laundry with more power than the standard cycle. Press and hold the Steam button for 3 seconds to select the option.
)Garments can be added or removed after the cycle is started.
NOTE
Care After Wash
After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture. Leave the door open to dry the washer tub interior. Wipe the body of the washing machine with a dry cloth to remove any moisture.
WARNING
Care in Cold Climates
Long-Term Storage
Follow these instructions when storing the washer for an extended period where it might be exposed to freezing temperatures.

3. Empty any water out of the water lines.
4. Press the Power button.
5. Open the door and add 1 gallon (3.8 L) of nontoxic recreational vehicle (RV) antifreeze to the empty washer tub. DO NOT use automotive anti-freeze. Close the door.
6. Press the Spin Speed button for draining and spinning.
7. Press the Start/Pause button. - Drain the water from the washing machine for 1 minute. Not all of the RV antifreeze will be expelled.
8. Press the Power button to turn off the washing machine and pull out the power plug.
9. Dry the interior of the washer tub with a soft cloth, and close the door.

10. Press down hard on the disengage button and pull out the detergent dispenser drawer.
11. Drain the water from the detergent dispenser drawer and dry out each compartment.
12. Store the washing machine in an upright position.
NOTE
Thawing Frozen Water Lines
-See page 14, Connecting the water lines for details.
5. Turn on the faucets.
6. Press the Power button.
7. Press the Rinse+Spin button.
8. Press the Start/Pause button.
- Verify the water fills properly.
Thawing a Frozen Drain Line
1. Pour hot water in the washer tub and close the door.
- Leave it for 10 minutes.
2. Press the Power button after 10 minutes.
3. Press the Spin Speed button for draining and spinning.
4. Press the Start/Pause button.
- Check if the water drains.
Periodically clean the washing machine to help maintain its performance and to minimize the chance of malfunction.
Tub Clean
Improper installation or use of the washing machine in a humid space for a long period of time could lead to a buildup of detergent residue in the washing machine that may produce mildew or musty smells. If you clean the washer tub regularly on a monthly basis using Tub Clean it will minimize the possibility that detergent residue will build up and mildew or musty smells may occur.
- If using powder cleaner
Add powder cleaner to the main wash compartment of the drawer.
- If using tablet cleaner
Add tablet cleaner to the wash drum directly. (Do not add tablet cleaner to the drawer.)
2. Press the Power button.
3. Turn the cycle selector knob to select Tub Clean. -tcL- message appears in the display.
- The indicator light for Tub Clean turns on.
4. Press the Start/Pause button.
NOTE
Cleaning the Water Inlet Filters
Clean the water inlet filters periodically to prevent clogging. Take extra care to clean the water inlet filters in areas using hard water. Water may not be supplied if there are foreign objects, such as rust, sand, or stones in the water inlet filters.

4 Pull out the water inlet filter.

5 Remove foreign objects from the water filter inlet.
- Soak the water filter inlets in white vinegar or a lime scale remover or use a toothbrush to remove foreign objects and rinse thoroughly.
6 Press the water filter inlets back into place.
7 Reattach the water lines to the washing machine.

WARNING
NOTE
Cleaning the Drain Pump Filter
The washing machine fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects.
1 Press the Power button to turn off the washing machine and pull out the plug.
2 Open the drain pump filter cover.

3 Unclip the drain hose and remove the plug from the drain hose to drain the remaining water.

4 Twist the pump filter counterclockwise to remove it.

5 Clean the pump filter and opening.

6 Recap the plug onto the drain hose and reattach the drain hose.

7 Insert the drain pump filter.

8 Close the drain pump filter cover.
WARNING
NOTE
Cleaning the Door Seal
Clean the door seal once a month to prevent buildup of dirt in the door seal.
CAUTION
If the following message appears on the display, check the following and take the appropriate corrective action.
| Message | Possible Causes | Solutions |
| UE |
Item of clothing has gathered on one side of the tub.
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| IE |
Water is not supplied or the water pressure is low
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Water line leaks in connection
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dE dE1 dE2 |
The tub does not rotate
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| OE |
The washing machine drains slowly or not at all
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| PF | A power failure has occurred. |
|
| tE | Control Error. |
|
| FE |
The water supply does not stop
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| PE |
The water level is not controlled
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| d HE | Check water supply. |
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| LE |
The tub does not rotate
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| tcL |
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| FF |
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Check the following before calling for service.
| Problem | Possible Causes | Solutions |
| Clicking sound | Do you hear a sound when you close or lock and unlock the door? | This sound is normal and occurs when the door is closed, locked or unlocked. |
| Spraying or hissing sound | Is water spraying in the tub? | This sound is normal as water is spraying or circulating during the cycle. |
| Buzzing or gushing sound | Is the washing machine draining water? | This sound is normal as the drain pump drains water from the washing machine after the cycle. |
| Splashing sound | Is the washing machine washing a load of laundry? | This sound is normal as the load is moving up and down during the wash and rinse cycles. |
| Rattling and clanking noise | Are there any foreign objects such as keys, coins, or safety pins in the tub or drain filter? |
|
| Thumping sound |
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This sound is normal and occurs when the load is out of balance. Stop the cycle and rearrange the load for balancing. |
| Vibrating noise |
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| Water leaking around washer |
|
- If the water lines are loosely connected, see page 14, Connecting Water Lines, to connect them properly.
|
| Excessive suds or failure to rinse |
|
Only use detergent with the HE (High-Efficiency) logo. |
| Staining |
|
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| Wrinkling |
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| Power will not turn on |
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| The door does not open when the cycle pauses or finishes |
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| The wash cycle time is longer than usual |
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| It is musty or moldy in the tub |
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| Banging noise when washer is filling with water (Water Hammer) |
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| Strange odors coming from washer |
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| Odor |
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| Your home appliance and smartphone is not connected to the Wi-Fi network. |
The password for the Wi-Fi that you are trying to connect to is incorrect | Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG SmartThinQ. |
| Mobile data for your smartphone is turned on. | Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network. | |
| The wireless network name (SSID) is set incorrectly | The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) | |
| The router frequency is not 2.4 GHz. | Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer | |
| The distance between the appliance and the router is too far. | If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance. |
Reference file: LG WM3499HVA 2.3 cu.ft. Smart wi-fi Enabled Compact All-In-One Washer/Dryer
Additionally, the document applies to other LG Electronics models: WM3499H*A