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Frequently Asked Questions
74
Problem Possible cause and solution
The milk sputters when
it is dispensed. Hissing
noises can be heard
when milk is being
heated up or frothed.
Although the milk
should be frothed, only
hot milk is comes out of
the main dispenser.
The milk temperature is too high. Good milk froth can
only be achieved when cold milk (below 50°F/10°C) is
used.
Check the temperature of the milk.
The main dispenser with integrated cappucinatore is
not correctly fitted and is taking in air. Or the spouts
are blocked.
Check whether the main dispenser is correctly as-
sembled. Make sure that all parts are tightly con-
nected to one another.
If necessary, clean the main dispenser. Rub the
spout under running water to remove any dirt.
The milk pipework, connections or the intake tube on
the milk flask are blocked.
Clean all parts carefully with the cleaning brush.
The steam jet on the main dispenser has a blockage.
Clean the steam jet with the cleaning brush (see il-
lustration).
Coffee grounds have
settled on the lid of the
drip tray and in the inte-
rior around the brew
unit.
This does not indicate a fault.
The movement of the brew unit during the brewing
process can cause some ground coffee to fall around
it. The type of beans used, the fineness of the ground
coffee and the amount of coffee ground also affect
the amount. Important! Clean the inside of the brew
unit regularly to prevent mold and the like.
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